When you say you can't get the cam out, I assume you mean the thing that moves the pellet from the magazine to the barrel? There are 2 set screws (one on top of another) that hold the cam to the twisted rod that rotates when the hammer moves in and out. Once you remove the set screws, use a needle-noze pliers to pull the twisted rod out the back. The cam should fall out - unless there is a pellet jammed in there!