Author Topic: Weihrauch support (Read 18122 times))

stevemag · « **on:** June 25, 2013, 01:20:39 AM »

does any one know where Weihrauch support is in the USA. i really would like to get a hw95 but i am Leary of buying something if i have no recourse if it is defective.
AoA is the only place that has them and they don't have the greatest rep. for customer service.

Roadworthy · « **Reply #1 on:** June 25, 2013, 02:03:42 AM »

I don't know if they repair them, but Pyramyd Air sells Weihrauch.

pelletman · « **Reply #2 on:** June 25, 2013, 02:13:23 AM »

Steve at Pamona Airguns and Jim at Precision Shooting supplies will back anything you may get that is not right. So will Pyramid Air.

HWs are very well made guns and outright factory defects are VERY rare. If you simply shoot the rifle a tin or two of pellets, and give it time to settle in, 99 percent of the HW/German Beemans are just fine out of the box.

Custom tuning is another thing entirely. David Slade (former Beeman service tech) does really good reasonably priced work on HW guns.

Mark 611 · « **Reply #3 on:** June 25, 2013, 07:21:56 AM »

well that use to be true! HW's are now on most people's not to buy list as a new gun! HW has been turning out allot of bad guns in the past few yrs and their QC has gone down hill!

bad triggers, rusty compression tubes, bent barrels and the list go's on I'm sorry to say

a once fine company has slipped away!

stevemag · « **Reply #4 on:** June 25, 2013, 07:51:33 AM »

ya know Mark, i've read as many bad reviews now of HWs that i don't think i want to take a chance on one now. Been saving up for a HW95 luxus, it has everything i want. 15 fpe , nice stock, good old fashioned sights.... (good quality?)
a british webley or bsa is a rare thing to find around my parts.
seems no on makes what i want.

mtsheron70 · « **Reply #5 on:** June 25, 2013, 07:59:11 AM »

I guess I missed something of HW's being a miss and I guess my HW97K slipped through the cracks because it was spot on and as accurate as any rifle comes. Just wonder what you guys have been reading on HW's being sub par?

Like any MANUFACTURER you get some bad ones...............even AA I have seen a few bad reviews. But to be totally a dud lately I guess I have not traveled in the same information network as you folks have. Can you point me to these bad consistent reviews of late?

Now as far as fit/finish my HW is a 10; internals another 10; trigger (Rekord) is a total 10. People can say what they want about the Rekord as being outdated but it has a definite 1st stage travel and positive stop and a crisp as glass breaking 2nd stage! What more can one ask for in the airgun business. That being said my M-Rod has a great trigger too that is similar.

But anyway...............point me to these reviews because I am curious.

Mark 611 · « **Reply #6 on:** June 25, 2013, 08:31:01 AM »

Just wait for Pete!
their have been many posts here about the quality decline of HW over the past couple of yrs and as of late

I would not have believed it either being a big big HW fan!

but my newest HW is a 2010 model that I bought new {HW80} but I have some buddy's here who have bought some new HW's with in the past few mon's and they could not believe what was found in these rifles! like rusted and pitted internal insides of the compression tubes! he sent that one back and got another one in the same condition!

then he was sent just a tube to replace the those 2 and it saw pitted and rusty! 3 of them back to back!

+ a bent barrel

I'm not saying their all like this but buyer be where!

chuckinohio · « **Reply #7 on:** June 25, 2013, 10:37:52 AM »

Well, that figures.................

I had myself convinced that I wanted to try a HW98 on for size.
Are the odds any better when buying a Beeman branded HW, like the R11, or are they same same quality wise?

Occasionally one hears of a lemon from Diana, are HW clunkers appearing with a frequency on par with the occasional Diana reject, or more often, less often, rarely???

Petey · « **Reply #8 on:** June 25, 2013, 11:58:19 AM »

Thank you Mark...........

As for Support...PA is the warranty service center in the U.S.
And yes ......what Mark States is true....all of that tale of horror was my R9..Three bad guns in row..HW has dropped the ball on quality in a number of areas...it's been happening for some time now and I for one would no longer purchase a new R9...a 95 maybe . But still....I founds issues with other HW's all of which could be corrected, but still. For a company that has been making Air Rifles as long as they have these events should never have occurred. I would go HW before Beeman.

So Steve,your going after the Luxus....great looking gun.

AOA Not so good.....Have dealt with them several times and never again.
Try some of the other vendors...they may be able to order it for you..Straight shooters for one.
After the trouble I had with them and What I was told by Kip/Skip ...." We don't always check an AG before it goes out because we are too busy at times...we just deal with it later if there is an issue".
Forget them.

JimL911 · « **Reply #9 on:** June 25, 2013, 12:19:48 PM »

Weihrauch has increased quality control. As long as you don't get old stock, it should be fine. I have been getting mine from ARH. Jim brings in small batches. I just got a 57 that was perfect. Not even a nicked seal. They have even lightened up on the grease(still too much but not bad).
If you want a Beeman branded HW, rumour has it that the authorized users of the Beeman name have not renewed the contract with Weihrauch so....

Petey · « **Reply #10 on:** June 25, 2013, 12:42:50 PM »

Quote from: JimL911 on June 25, 2013, 12:19:48 PM

Weihrauch has increased quality control. As long as you don't get old stock, it should be fine. I have been getting mine from ARH. Jim brings in small batches. I just got a 57 that was perfect. Not even a nicked seal. They have even lightened up on the grease(still too much but not bad).
If you want a Beeman branded HW, rumour has it that the authorized users of the Beeman name have not renewed the contract with Weihrauch so....

The Beeman name means nothing without quality.........It can go by the wayside for all I care.
When you plunk down hard earned money at that level....It better be right.

As for purchasing "Newer" product....My disastrous mishap with the R9 was this year....guns from two different sources, same results. The internals were unfinished rusted junk . Although not purchased from PA , they are the warranty service center and "Distributor" and they backed it up. Took some doing ...but it got handled. After all was said and done ..I got rid of the R9....no more pleasure in that one.

stevemag · « **Reply #11 on:** June 25, 2013, 12:51:06 PM »

AOA is the only place that has the 95 luxus....guess i'm gonna put it on hold for a while...

mtsheron70 · « **Reply #12 on:** June 25, 2013, 01:34:57 PM »

Well a QC issue for sure that some employee needs to answer to. I bet HW would not put up long with that working mentality. I thought I read somewhere worker(s) are assigned to a particular model for assembly with HW or I could have dreamt that as well

But none the less I don't think it is a company mentality rather than a indivdual. Now that does not take away the bad feeling Petey has with the model R9 but unless someone complains and a vendor inquires to the manufacturer nothing comes to the owner(s) attention. Unfortunately Petey was thrown 3 times a very sub par rifle.

I would not be afraid to buy another HW in the least. But that is me and you have to live with your choice personally.

That said Steve I bought my Diana 56TH from AOA and was very happy with the purchase. I had read some of the negative reviews but like you, they were the only people carrying a 56TH in .22 caliber! Slow turn around to ship time was my only complaint. But none the less happy with my purchase.

Petey · « **Reply #13 on:** June 25, 2013, 01:53:03 PM »

Mike,
I believe it has more to do with Standards as a whole...this new generation of workers does not posses the work ethic of their predecessors..The old timers are gone....couple that with the increased demand for product, Likes of which is unprecedented, and you have a recipe for trouble.
As for workers being assigned components... Then it is a total systems failure when the one who is set to finish the tubes sends the product to the next stage of assembly and they too allow an unfinished product to be built as a complete assembly. After all... the guy stuffing the pistons in the tube has to notice the tube isn't finished properly.
JMTCW,
Petey

mtsheron70 · « **Reply #14 on:** June 25, 2013, 02:11:54 PM »

Quote from: Petey on June 25, 2013, 01:53:03 PM

Mike,
I believe it has more to do with Standards as a whole...this new generation of workers does not posses the work ethic of their predecessors..The old timers are gone....couple that with the increased demand for product, Likes of which is unprecedented, and you have a recipe for trouble.
As for workers being assigned components... Then it is a total systems failure when the one who is set to finish the tubes sends the product to the next stage of assembly and they too allow an unfinished product to be built as a complete assembly. After all... the guy stuffing the pistons in the tube has to notice the tube isn't finished properly.
JMTCW,
Petey

I agree it is a problem. But if the tubes came down okay and this person is solely responsible for assembly could be a singular issue or maybe like you stated a multi-issue problem. Did you voice to HW your complaints and findings? I e-mailed them direct to get my hat from Germany so I know they look at them.

pelletman · « **Reply #15 on:** June 25, 2013, 02:20:18 PM »

Quote from: Mark 611 on June 25, 2013, 07:21:56 AM

well that use to be true! HW's are now on most people's not to buy list as a new gun! HW has been turning out allot of bad guns in the past few yrs and their QC has gone down hill! bad triggers, rusty compression tubes, bent barrels and the list go's on I'm sorry to say a once fine company has slipped away!

Really?

Mark 611 · « **Reply #16 on:** June 25, 2013, 02:54:26 PM »

well that's up to the individual

I as do others try to make informed decisions before buying something in this dollar range

and I think its to the wiser to keep informed on a product before purchase, I have spoken to some importers in the past about these existing problems a few yrs ago and was given allot of information from them of why this has been going on so you can take heed or not its up to you?

huklbery · « **Reply #17 on:** June 25, 2013, 03:54:30 PM »

Sounds like they could be encountering the Chinese problem. A combination of low skill workers who also are not familiar with how the product works as an assembly. Don't discount the fact that Germany also have a great many foreign "guest workers" that occupy the lower wages. China in particular may have some farm kid who's sole desire is to get the thing to fit together, he/she will be clueless as to how it actually functions as from their perspective its more like assembling art.

In the Navy we had sailors who would attempt to enter a "rate" (basic job description) while in the fleet rather than going to school first. I had a fellow after a couple months OJ training doing basic stuff attempt a standard test piece. It was beautiful to look at but after checking just a couple dimensions it was clear it was art and a representation of the drawing. I asked him what he was thinking because it was scrap almost immediately, yet he kept going? He really didn't have an answer, he didn't get it at that stage. Now the same individual would perhaps excell at painting products or something along those lines.

The second issue is the brand getting tarnished as the .22 Cal Marauder and Chinese barrel Diana 34/350. It takes a long while and many successful reports before folk who are aware will trust the supply is good again.

Booger · « **Reply #18 on:** June 25, 2013, 07:33:17 PM »

Quote from: Mark 611 on June 25, 2013, 07:21:56 AM

well that use to be true! HW's are now on most people's not to buy list as a new gun! HW has been turning out allot of bad guns in the past few yrs and their QC has gone down hill! bad triggers, rusty compression tubes, bent barrels and the list go's on I'm sorry to say a once fine company has slipped away!

And I have been drooling over this? Not any more.

https://www.pyramydair.com/product/beeman-hw97k-air-rifle-thumbhole-stock?m=2277

WHITEFANG · « **Reply #19 on:** June 25, 2013, 08:40:46 PM »

Well you all have rained on my PARTY!!

Really makes me leery on the new HW 80! $:-\$
Got 30 days from PA.

Darn if I have issues it will be another AA if I do not go to the DARKSIDE!

Thanks for the heads up!!!

FANG

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Weihrauch support

Author Topic: Weihrauch support (Read 18122 times))