Author Topic: HatsanUSA Telephone Number (479) 273-5629 (Read 11256 times))

Tarheel · « **on:** April 26, 2012, 12:57:19 PM »

HatsanUSA telephone number

(479) 273-5629

Dave

WHITEFANG · « **Reply #1 on:** April 26, 2012, 02:33:59 PM »

Any body ever get and answer on the phone. I mean a real person. All I ever get is a recording just like Xisico?

Trondyne · « **Reply #2 on:** April 26, 2012, 03:19:20 PM »

Went right to voice mail... Left message... No response yet...

Sent mail two days ago no reply...

Yawn....

Ray · « **Reply #3 on:** April 26, 2012, 03:22:36 PM »

Can't beat that kind of service,heh?

Trondyne · « **Reply #4 on:** April 26, 2012, 03:29:51 PM »

Well they may be onto something with these gifts... For my next gift I'd like a working fully inspected and certified Patriot fresh off the line..

Jim

Devin · « **Reply #5 on:** April 26, 2012, 05:48:47 PM »

My guess is that messages aren't going to be replied to in a timely manner as I'm sure their "service team" is painfully overloaded.

I wouldn't be supprised one bit if HatsanUSA simply closed up shop and ran away from their mess in the following months.

Trondyne · « **Reply #6 on:** April 26, 2012, 08:54:17 PM »

Quote from: Devin on April 26, 2012, 05:48:47 PM

My guess is that messages aren't going to be replied to in a timely manner as I'm sure their "service team" is painfully overloaded.

I wouldn't be supprised one bit if HatsanUSA simply closed up shop and ran away from their mess in the following months.

That's really sad but could well be what happens .. They have a good product they just need good management...

But they already goofed and I can't see them pulling out a big enough sponge to wipe it all up..especially since they are already ignoring requests for service and don't even have anyone to answer phones...

Jim

ezman604 · « **Reply #7 on:** April 26, 2012, 11:19:50 PM »

I just dropped an email to Hatsan executives for them to take a look at this thread and contact their rep.
Will see what/if they respond.

gene_sc · « **Reply #8 on:** April 27, 2012, 01:35:56 AM »

It would be a shame if Hatsan cannot service what they sell...

Sounds and looks like how Gamo runs their operation. Can't get any worse than Gamo.. Or can it?
And it is really a double shame because I have several Hatsan Airguns and they are fantastic shooters.

Gene

ezman604 · « **Reply #9 on:** April 27, 2012, 07:32:50 AM »

Hmm.....
They did respond saying thanks for the email and our consideration. Now let's see if they actually do anything.

Tarheel · « **Reply #10 on:** April 27, 2012, 12:02:12 PM »

One thing to remember . . .

HatsanUSA is the "importer" and Blaine Manifold is an "airgun enthusiast" in the USA who laid out the cash to give Hatsan a "direct entry" into the USA, other than Umarex.

HatsanUSA is definitely NOT Blaine Manifold's "day job" . . .

So, don't expect to find a "corporate office" with secretaries and other "staff", at least not for a while.

Dave

ezman604 · « **Reply #11 on:** April 27, 2012, 12:09:05 PM »

Maybe so but you don't take on being a supplier unless you are READY to support the product and the customers. It wounds the industry and doesn't do any good things for your reputation.

Mike 4888blues · « **Reply #12 on:** April 27, 2012, 02:17:46 PM »

Quote from: gene_sc on April 27, 2012, 01:35:56 AM

It would be a shame if Hatsan cannot service what they sell... Sounds and looks like how Gamo runs their operation. Can't get any worse than Gamo.. Or can it?
And it is really a double shame because I have several Hatsan Airguns and they are fantastic shooters.

Gene

There you go my thoughts exactly .
it is a travesty they let there Q C get to this point. they could of very well been thee air gunners gun if only they kept a high Q C.

Trondyne · « **Reply #13 on:** April 27, 2012, 09:45:46 PM »

Still waiting to hear from them----day two over.

Mike 4888blues · « **Reply #14 on:** April 28, 2012, 12:49:26 AM »

Quote from: Trondyne on April 27, 2012, 09:45:46 PM

Still waiting to hear from them----day two over.

Hang in there there over loaded

Trondyne · « **Reply #15 on:** April 28, 2012, 02:34:27 PM »

Just got off the phone.. Spoke with two different people.

They seemed to have no idea there were any "rash" of problems with these guns and one woman actually seemed a bit surprised, saying 'there are no rash of problems with these guns that I am aware of..'

They said they would email me the info needed to send the gun to them..

I asked if I could swap out my 125TH for a 135 and pay the difference... She said she would check.

We'll see...

Jim

Tarheel · « **Reply #16 on:** April 28, 2012, 03:23:37 PM »

Quote from: Trondyne on April 28, 2012, 02:34:27 PM

Just got off the phone.. Spoke with two different people.

They seemed to have no idea there were any "rash" of problems with these guns and one woman actually seemed a bit surprised, saying 'there are no rash of problems with these guns that I am aware of..'

They said they would email me the info needed to send the gun to them..

I asked if I could swap out my 125TH for a 135 and pay the difference... She said she would check.

We'll see...

Jim

Jim,

When you speak with her again, leave a message for Blaine Manifold, encouraging him to join GTA !

Dave

Mike 4888blues · « **Reply #17 on:** April 28, 2012, 03:47:45 PM »

Quote from: Trondyne on April 28, 2012, 02:34:27 PM

Just got off the phone.. Spoke with two different people.

They seemed to have no idea there were any "rash" of problems with these guns and one woman actually seemed a bit surprised, saying 'there are no rash of problems with these guns that I am aware of..'

They said they would email me the info needed to send the gun to them..

I asked if I could swap out my 125TH for a 135 and pay the difference... She said she would check.

We'll see...

Jim

good luck on that man, now they are lying //gees well that's hatsan usa doing as they are instructed to do, by the egg head who is in charge that's absolutely ridicules,

WHITEFANG · « **Reply #18 on:** April 28, 2012, 03:49:07 PM »

Today

. This is Sat. isn,t?

Mike 4888blues · « **Reply #19 on:** April 28, 2012, 03:58:09 PM »

Quote from: WHITEFANG on April 28, 2012, 03:49:07 PM

Today . This is Sat. isn,t?

Yeah its windy and wet Saturday here in Montana today. time to tear down the 125 sniper day too lol was up till 3 am getting pics and info for a member for spring compressor building

I must be insane lol

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HatsanUSA Telephone Number (479) 273-5629

Author Topic: HatsanUSA Telephone Number (479) 273-5629 (Read 11256 times))

Ray