Yes, I’ve called Crosman in regards to my other two Nitro Vemons and was just instructed to return them to the retailer. There are a few reasons why I was so adamant for this rifle to work for me. The most important factor is that my loving wife bought me this rifle for my birthday. She spent days researching, learning, calling around and asking people all about air rifles, which she knew nothing about to find me the perfect gift. Her eyes were filled with excitement upon me opening it up and that created the instant bond for me to love anything she had chosen. Also besides my inability to make this rifle shoot properly I love all the features, price and looks of it. It is kind of heart breaking knowing that I’ve tried so hard to make it work out and it’s just not performing within reasonable tolerance.“Ol’DeadEye” No, I have not tried shooting it at 10 yards. I do know that the barrel’s plastic seal is not level and it makes a bull thud sound sometimes when it shoots, bottoming out hitting my wooden table where my target trap stands on.