Delta

[Methuselah]

I thought I was going to end up calling a plumber for sure, but I started the job anyway. It was very difficult finding an Allen wrench that would fit ... my 2000 year old plated ones were slightly oversized which worked in my favor. I ended up tapping the handle threads after.

That cartridge. Just !  What saved my bacon was rotating it. At the time I didn't realize it came apart ... the rear part was stuck solid, but with the front removed I had better geometry for prying out the rear parts.

And, those rear parts? Would you believe they are using the old rubber cups they've been using forever?  You know, the part with the highest failure rate. Now it's just wrapped up in a $100+ plastic carrier adding a protect-you-from-yourself anti scald thingy.

I got the cartridge free under lifetime warranty, but when I spoke to them and asked if they had any special tools for pulling, I wish they'd told me the top half was easily removed...

Such is the modern world, but my better half HAD to have an "updated" looking new faucet.

[JuryRigger]

Ah yes-leaky faucets...
We have not had much luck with kitchen faucets, at all... 
There's a joke for the most recent one, but it would break forum rules to post it (not dirty, against other rules...)
Jesse

[Back_Roads]

 A customer of SWMBO was a warranty call person for Kohler, she had someone call for warranty on their faucet, insisted it was one of Kohler's models, she then asked what it said on the faucet, the "customer" said it has Moehen printed on it

[Habanero69er]

Delta faucets are guaranteed for life. If you call them, there’s a good chance they’ll replace the fixture for free.
I have had to replace my Kohler kitchen faucet & Kohler sent us a free new one.

[farrlarr]

Delta faucets are guaranteed for life. If you call them, there’s a good chance they’ll replace the fixture for free.
I have had to replace my Kohler kitchen faucet & Kohler sent us a free new one.

Usually works only if you have the original receipt or if you registered the product with the company when you bought it.

[Madd Hatter]

I thought I was going to end up calling a plumber for sure, but I started the job anyway. It was very difficult finding an Allen wrench that would fit ... my 2000 year old plated ones were slightly oversized which worked in my favor. I ended up tapping the handle threads after.

That cartridge. Just !  What saved my bacon was rotating it. At the time I didn't realize it came apart ... the rear part was stuck solid, but with the front removed I had better geometry for prying out the rear parts.

And, those rear parts? Would you believe they are using the old rubber cups they've been using forever?  You know, the part with the highest failure rate. Now it's just wrapped up in a $100+ plastic carrier adding a protect-you-from-yourself anti scald thingy.

I got the cartridge free under lifetime warranty, but when I spoke to them and asked if they had any special tools for pulling, I wish they'd told me the top half was easily removed...

Such is the modern world, but my better half HAD to have an "updated" looking new faucet.

At least you didn't cut a hole in the wall opposite the fixture and then un solder the copper pipe so you could take it to the plumbing store.😡😡😡 Then find out they make a cheap tool to remove it.😡😡😡😡

[Methuselah]

I thought I was going to end up calling a plumber for sure, but

At least you didn't cut a hole in the wall opposite the fixture and then un solder the copper pipe so you could take it to the plumbing store.😡😡😡 Then find out they make a cheap tool to remove it.😡😡😡😡

True, but I'm handier than that, I can usually figure out what I'm "supposed to" need before resorting to extremes.

I actually did a cutout in the adjacent wall (closet) and put some 1/4 turn valves behind so I wouldn't have to go under the house in the crawl space. It's just that the closet got packed in front of it and I'm getting a bit long in the tooth to crawl under the house - so I used the whole-house valve instead.

If I hadn't gotten lucky and have the top disassemble I'd likely have had to go under the house and cut off the bedroom side of the house, unpack the closet and shut off the tub supply, go back under the house and turn it back on, then either call a plumber or order a $150 puller (that destroys the valve). All because the customer service girl didn't tell me it comes apart when turned...

And, of course, once appart I'm thinking one of the old rubber seals would have fixed it - still though, no need for that with the new cartridge on hand.

[Madd Hatter]

I thought I was going to end up calling a plumber for sure, but

At least you didn't cut a hole in the wall opposite the fixture and then un solder the copper pipe so you could take it to the plumbing store.😡😡😡 Then find out they make a cheap tool to remove it.😡😡😡😡

True, but I'm handier than that, I can usually figure out what I'm "supposed to" need before resorting to extremes.

I actually did a cutout in the adjacent wall (closet) and put some 1/4 turn valves behind so I wouldn't have to go under the house in the crawl space. It's just that the closet got packed in front of it and I'm getting a bit long in the tooth to crawl under the house - so I used the whole-house valve instead.

If I hadn't gotten lucky and have the top disassemble I'd likely have had to go under the house and cut off the bedroom side of the house, unpack the closet and shut off the tub supply, go back under the house and turn it back on, then either call a plumber or order a $150 puller (that destroys the valve). All because the customer service girl didn't tell me it comes apart when turned...

And, of course, once appart I'm thinking one of the old rubber seals would have fixed it - still though, no need for that with the new cartridge on hand.

There was no crawling under the house. It was built on a concrete slab just as my house now is.

[Methuselah]

There was no crawling under the house. It was built on a concrete slab just as my house now is.

As were most houses in my old neighborhood in Miami where I was born.

That does present it's own issues, once at work the plumber had to use a jackhammer on the concrete to fix a leak. I think I prefer a crawl space,  but wish I had a little bit more height when I'm down there.

FWIW, I'm thinking that valve really can't turn until it's pulled out (or stretched? ) a little bit. Maybe after that happens it's not such a good idea to replace a seal in it because of the possibility it could leak into the wall. The new cartridge is cheaper than fixing structural damage...