Skout Customer Service?

[Tricky-Ricky]

I am contemplating buying an Epoch and sent Skout an enquiry on Tuesday and still not heard a thing from them, now I have always been told they are very good with talking to their customers but? I am in the UK and have had feedback from other UK Skout owners that they are happy to help etc, but I am starting to wonder maybe I should be thinking of another make, what's your experience?

[Habanero69er]

Richard, we in the USA celebrated Thanksgiving this last Thursday. They may have been out of the office.

[Tricky-Ricky]

Makes perfect sense, because we only celebrate Christmas in the UK we forget you have Thanksgiving.