407 403 1813....He texts back fast.
He responds pretty fast to email.https://donnyfl.com/
This may ruffle a few feathers, but at this point in time, I can think of only 3 airgun related companies that started small, and after they got big in the airgun business, the MAIN person still answers the phone.Tim at Mac1 Airguns.Mike Melick at Flying Dragon.Joe Brancato at Air tanks for sale. (to be fair to Joe, the American Airgunner shooting schedules cut into his time, but they produce content that we all enjoy.)If I visit your website, I want to find a phone number, either displayed prominently on the page, or under the contact us tab, not just an email address.I know taking time to talk to the tens of thousands of your customers who help get you where you are today takes up your valuable time.I have no problem talking to a any employee when I have a question about where my shipment is, or ordering a part that I know is what I need. But if I have a question about parts compatibility, or the safety of a particular product you make or sell, I want to talk to the guy who DESIGNED OR BUILT IT. Just my personal opinion..
I have no issues with him either, I have owned 2 of his designs. But like I said, I personally, would like to talk to a live body when I am discussing a issue that is out of the norm. You can convey more in a 3 minute conversation than 10 texts or emails. Especially if the person on the other end has an email from you with a few photos, so you can both be on the same page so to speak.
Donny is top notch and honestly most of the vendors I deal with are too. I'm like you , if you cant get back to me I don't need to buy your products. Bottom line.
If I visit your website, I want to find a phone number, either displayed prominently on the page, or under the contact us tab, not just an email address.I know taking time to talk to the tens of thousands of your customers who help get you where you are today takes up your valuable time.I have no problem talking to a any employee when I have a question about where my shipment is, or ordering a part that I know is what I need. But if I have a question about parts compatibility, or the safety of a particular product you make or sell, I want to talk to the guy who DESIGNED OR BUILT IT. Just my personal opinion..