Troy Hammer



Author Topic: Troy Hammer  (Read 751 times))

Offline Trad

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Troy Hammer
« on: January 11, 2019, 10:25:24 AM »
Received a phone call from Troy yesterday.He said he was glad I called, because while he was dealing with family situation out of state ,there was a accident with his phone and he lost his list of contacts. Just a heads up .
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Offline plin321

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Re: Troy Hammer
« Reply #1 on: January 24, 2019, 04:36:47 PM »
Does anyone know if Troy is still filling orders? I placed an order a while back and haven't heard anything.
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Offline azran1@hotmail.com

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Re: Troy Hammer
« Reply #2 on: January 25, 2019, 05:04:28 AM »
I ordered parts from him also. Manage to get him once through Facebook (I'd tried to contact him through his email address but no reply). He did told me that he lost all the contacts when he lost his phone. He told me that my order will be shipped out within a couple of days and that was the last time I heard from him and this was on the first week of January. Tried to contact him through all channels again for the shipping info/tracking number but he went silent again.

Ozzie
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Offline Old Corps

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Re: Troy Hammer
« Reply #3 on: January 25, 2019, 02:03:29 PM »
After much thought here's my 2 cents worth. Troy did a great job on my Puncher Breaker replacing the broken valve stem and the rifle has stood up just fine since the repair. Also, his charge for the repair was more than reasonable. So reasonable that I sent him an extra $20 in gratitude.

Now the other side of the story. When I sent him the gun he said he's have it back in a week. After a number of emails asking when it would be done I finally received it back and in good repair......at least 6 weeks later, maybe a bit longer. This was about a year (?) ago. Later on I ordered his updated Quiet Kit from his website. Don't remember the exact number of course, but it showed he had a bunch of 'em in stock. LONG boring story that I won't try to tell in detail but I sent him emails and actually talked to him twice trying to determine when or if I'd ever receive it. The 2 times I spoke with him I was told it'd go out the next day. I also was advised about his Grandmother passing and I offered my sincere condolences. On both occasions the "next day" shipping didn't happen. I finally sent another email stating that if I didn't receive a tracking number or a refund the next day I'd be turning to paypal for a resolution. I received that tracking number the next day and my order came in a couple of days. The Quiet Kit did work great.

I wish no ill will to Troy but I no longer would recommend him to anyone. Dunno what the problem is but you don't run a successful business very long with poor communication and without timely shipping of your products or services. And keeping all your customer information on your cell phone.....really? ???

Sincerely hope you guys get what you paid for eventually.

Ed

Btw, he never acknowledged the 20 buck "tip" I sent to him.

  • Montrose,MI.
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Benjamin XL1100 .22 (GRT)
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Offline ezman604

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Re: Troy Hammer
« Reply #4 on: January 25, 2019, 02:51:10 PM »
Moved to Tuners Gate.
Revelation 760 PumpMaster (Vintage 1967)
Powerline 1000S .177 (semi-tuned by me & innards by kiwi Pete)
Benjamin Super Streak .177/.22 (converted to NP & w/GRT-III)
Weihrauch HW97K .177
Benjamin Trail NP XL1100 (home tuned by muwah with Tuna trigger)
Stoeger X-20 RAMmed by Gene and Tuna trigger
Winchester 1000SX .177 (semi-tuned by muwah)
Winchester 1000B RAMmed by Gene
Crosman 1377 "Goldfinger"
Disco .22 Multi-Shot Custom

Ain't this a great place to be

Offline azran1@hotmail.com

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Re: Troy Hammer
« Reply #5 on: February 06, 2019, 10:16:02 PM »
Hi Ed,

Thanks for the advise. I also did not have any ill feeling towards Troy. I just want things that I have ordered, pure and simple.

So far, after 2 months lapsed and after repeated emails, there is still no word from him. I might have to turn to PayPal for resolution.
If only he reply for any delay or whatsover - im willing to accept that.

You are definitely right,  communication is key for any business success.

Best Regards
Ozzie 
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Offline Old Corps

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Re: Troy Hammer
« Reply #6 on: February 07, 2019, 01:40:18 PM »
Ozzie-You are a very patient man but IMO you definitely should be contacting Paypal NOW. Jeeze, two months and no reply to your inquiries.....That's awful. I'm confident PP will get your money back anyway.

Ed
  • Montrose,MI.
Benjamin Limited Edition .22 (NPS) (CBR)
Benjamin XL1100 .22 (GRT)
Crosman Vantage .22 (Regal Stock, GRT)
Webley Spector .22
Sheridan Blue Streak .20
Hatsan Model 95 Vortex .22
Crosman 1077 .177
Hatsan Edge Vortex .25
Hatsan Edge Vortex .22
Benjamin Summit NP2 .22 (CBR)
Remington Tyrant XGP .22 (GRT)
Benjamin Discovery .22
Benjamin Marauder .25 Realtree Xtra Camo stock
Hatsan AT44S-10 .22
Benjamin PRod .22 RAI adapter & AR stock
Kral Marine Bullpup .25
Hatsan Bullboss .25

Offline The Goose

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Re: Troy Hammer
« Reply #7 on: February 07, 2019, 03:52:15 PM »
I am going through the same thing. No response to emails, call, text or messages through Facebook page.  Just filed a dispute claim with PayPal.
  • USA, Burlington, MA

Offline azran1@hotmail.com

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Re: Troy Hammer
« Reply #8 on: February 07, 2019, 09:43:45 PM »
Hi Ed,

I'am a very patient man. But patient also has its limit.

I have already text, email, message to his FB yesterday, where Im giving him a deadline until this Sunday to reply (I don't keep my hopes high), as I will bring this case to PayPal for refund.

Its really a disappointment for a man of his talents and gifts only hamper by the his lack of communication. Bummer.

Ozzie 
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Offline azran1@hotmail.com

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Re: Troy Hammer
« Reply #9 on: February 07, 2019, 10:02:23 PM »
By the way Ed, want to sell your Kral Quiet Kit to me?.

Ozzie
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Offline Old Corps

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Re: Troy Hammer
« Reply #10 on: February 07, 2019, 11:43:33 PM »
By the way Ed, want to sell your Kral Quiet Kit to me?.

Ozzie

So sorry my friend. I would but you don't/won't want to pay what I'd want for it...... :o

It's a shame about Troy because he really does do great work. Methinks he just has too much going on.  He does have a regular job as well and maybe bit off more than he can chew. Not responding to folks that made purchases is the last straw. Guess I was just lucky getting that quiet kit, finally.
Personally I wouldn't have waited anywhere as long as you before going to PP. It might take a while but they will get your money back.

Ed
  • Montrose,MI.
Benjamin Limited Edition .22 (NPS) (CBR)
Benjamin XL1100 .22 (GRT)
Crosman Vantage .22 (Regal Stock, GRT)
Webley Spector .22
Sheridan Blue Streak .20
Hatsan Model 95 Vortex .22
Crosman 1077 .177
Hatsan Edge Vortex .25
Hatsan Edge Vortex .22
Benjamin Summit NP2 .22 (CBR)
Remington Tyrant XGP .22 (GRT)
Benjamin Discovery .22
Benjamin Marauder .25 Realtree Xtra Camo stock
Hatsan AT44S-10 .22
Benjamin PRod .22 RAI adapter & AR stock
Kral Marine Bullpup .25
Hatsan Bullboss .25

Offline Old Corps

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Re: Troy Hammer
« Reply #11 on: February 07, 2019, 11:47:50 PM »
I am going through the same thing. No response to emails, call, text or messages through Facebook page.  Just filed a dispute claim with PayPal.

That's a shame Steve but Paypal WILL take care of it. I'm sure you'd rather have whatever you paid for though.
Welcome to the forum! Great bunch here so don't let this bad experience taint your view of this forum.

Ed
  • Montrose,MI.
Benjamin Limited Edition .22 (NPS) (CBR)
Benjamin XL1100 .22 (GRT)
Crosman Vantage .22 (Regal Stock, GRT)
Webley Spector .22
Sheridan Blue Streak .20
Hatsan Model 95 Vortex .22
Crosman 1077 .177
Hatsan Edge Vortex .25
Hatsan Edge Vortex .22
Benjamin Summit NP2 .22 (CBR)
Remington Tyrant XGP .22 (GRT)
Benjamin Discovery .22
Benjamin Marauder .25 Realtree Xtra Camo stock
Hatsan AT44S-10 .22
Benjamin PRod .22 RAI adapter & AR stock
Kral Marine Bullpup .25
Hatsan Bullboss .25

Offline The Goose

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Re: Troy Hammer
« Reply #12 on: February 08, 2019, 07:01:53 AM »
Ed, thanks for the kind words. I do not sweat the small stuff anymore. Just take a deep breath and move on.  I feel badly for Mr. Hammer, he must have some difficulties in his life right now. I hope he can work things out
  • USA, Burlington, MA

How do you word it... "Air Guns" or "AirGuns"?
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