this is the 2nd time in 2.5 months i got COINED for a compressor and ebay produced 100% satisfaction guaranty as advertised. you just got to be patient and provide information. i will continue to purchase things on ebay as i have since 1995.
John, Is it too late to file a complaint through eBay for an item not as described? That seems to have worked for the rest of us. It did take a while but ultimately we were made whole!
Just received an email from Ebay, has anyone else gotten this? I'm wondering if it's related to the Yong Gate fiasco. I poked around and found nothing out of the ordinary...Hello one4strokers,We have reason to believe that your eBay account has been used fraudulently without your permission. We’ve reset your eBay password. If you had your PayPal account linked to your eBay account, we've disabled your PayPal link to protect your funds. Any unauthorized activity, such as buying or selling, has been canceled and any associated fees have been credited to your account. Any listings that we removed are included toward the end of this email. We assure you that your financial information is securely stored on a server and cannot be seen by anyone.Although we’ve taken steps to secure your eBay account, your personal email account or third-party listing tools may have also been accessed without your permission. Please change these passwords as soon as possible.Once you’ve secured your personal email account and third-party listing tools, please change your eBay password, and reset your PayPal link (if applicable):
It is legit, I went to the EBay site and it had signed me out and I couldn't get on without resetting my password. It was in my messages there as well. I do buy quite a bit on the Bay, so it could have come from many places.
I am still getting the run around on this. My Citi Bank Visa claims they heard from the merchant and the merchant is disputing the charges and are refusing a refund. I told Citi back today that I had the e-packet, the coin and tracking number which matches the small package. It can not be disputed that I did not receive the compressor. Citi Bank said they will send me a letter and then I can respond to the merchant's refund refusal. The bottom line, EBay has been worthless and there is not much protection for fraudulent transactions!!
In addition to dealing with Citi Bank, I am still battling with EBay, who removed my negative Feedback from the seller "Chenglong9842" and said they would not give me a refund. I appealed it and they said, "Unfortunately we can not change the outcome of the case" Can not or will not? They are capable of taking care of their customer if they really want to. My next move is to talk to a supervisor over the phone. Thanks Paul for the heads up!!! How hard is it to determine fraud in a case in which you order a $225 compressor and a Mexico Peso shows up with the tracking number that is documented on the original EBay transaction?
did all you folks that have not been refunded your money, actually get a notice from ebay stating they WILL NOT refund your money after the investigation takes place.... before you started looking elsewhere like paypal or your credit card company ?
I'm thinking they are hurting bad from Amazon and Walmart, and it's time to tighten their belt.