Ebay-High Pressure 30MPa Air Compressor System 228.12 free shipping

[Bicycleman]

I'm relying on my Visa to refund the scammed $200. I'll contact the local TV & radio consumer reporters and see if they are interested in airing a piece so other folks will be warned that the the eBay & PayPal "buyer protection" is a joke. 
Good luck with that!

[Rabbit\Squirrel Killer]

I'm relying on my Visa to refund the scammed $200. I'll contact the local TV & radio consumer reporters and see if they are interested in airing a piece so other folks will be warned that the the eBay & PayPal "buyer protection" is a joke. 
Good luck with that!

WOW this is going to dissuade a lot of large purchases where they could make the most money. especially from PayPal it takes away one of two main reasons people use them, it make you wonder how hard if at all they are working to keep the account and Credit Card numbers secure from Identity theft also!

[packard8]

I'm relying on my Visa to refund the scammed $200. I'll contact the local TV & radio consumer reporters and see if they are interested in airing a piece so other folks will be warned that the the eBay & PayPal "buyer protection" is a joke. 
Good luck with that!

WOW this is going to dissuade a lot of large purchases where they could make the most money. especially from PayPal it takes away one of two main reasons people use them, it make you wonder how hard if at all they are working to keep the account and Credit Card numbers secure from Identity theft also!

Here is what I received yesterday:

We have completed our investigation for the following claim:
 
Transaction Details
------------------------------
•Case number: PP-006-146-042-522
•Seller's name: yienn
•Seller's email: wenyexiang2016@126.com
•Seller's transaction ID: 4FR313775F687173M
•Transaction date: August 28, 2017
•Transaction amount: -$200.00 USD
•Your transaction ID: 8GJ51812P79476610
------------------------------
 
Unfortunately, we are unable to take any action on this claim because it is not eligible under PayPal Purchase Protection. To learn more about PayPal Purchase Protection, simply click "Legal" at the bottom of any PayPal page and then click "PayPal User Agreement."   
 
We encourage you to continue to work with the seller for a mutual resolution.
 
Although the claim is closed, the dispute is noted in the seller's account records.
 
We value your business and regret that you have had this experience. 
 
Sincerely,

Protection Services
Copyright © 1999-2017 PayPal. All rights reserved.

I've jumped through all the hoops that PP required including opening a case with the Oklahoma Attorney General Consumer Protection Dept. This makes me wonder what, if any purchases are covered by the so-called "PayPal Purchase Protection" policy. It seems that if they don't want to pay, they just close the case. I've emailed back asking for an explanation of why this purchase is not covered but so far no reply.

[avator]

You gotta be kidding me.

[packard8]

You gotta be kidding me.

I guess it pays to read the fine print in the User Agreement:

"PayPal’s Purchase Protection Program, What's covered

When you buy something from a seller who accepts PayPal, you may be covered by PayPal’s Purchase Protection program.  When applicable, PayPal’s Purchase Protection program entitles you to reimbursement for the full purchase price of the item plus the original shipping costs you paid, if any. When you dispute a transaction, PayPal determines, in its sole discretion, whether your claim qualifies for the Purchase Protection program.  PayPal’s original determination is considered final"

In other words if PayPal wants to weasel out of paying they just determine "in their sole discretion" that the purchase doesn't qualify.

[avator]

So basically, even though it's obvious that you didn't receive a compressor, PayPal is saying it's OK that they promote and condone theft and deception for profit.
Awesome.

[2K1TJ]

So basically, even though it's obvious that you didn't receive a compressor, PayPal is saying it's OK that they promote and condone theft and deception for profit.
Awesome.

Gonna seriously re-think my ebay and paypal usage.

[Killo Coonadillo]

WOW this is going to dissuade a lot of large purchases where they could make the most money. especially from PayPal it takes away one of two main reasons people use them, it make you wonder how hard if at all they are working to keep the account and Credit Card numbers secure from Identity theft also!

This just reinforces my already dim view of Ebay, Paypal, as I stated before when back in 2014(?), Ebay allowed their site to be hacked, I quit using Ebay altogether.

Each person has to make their own decision about such matters but I would rather not deal with merchants that have no security measures in place to keep consumers from getting ripped-off.

[avator]

It's too bad we aren't great enough in numbers to make a difference.

[gendoc]

update on my ebay purchase protection........
 9/30 called and requested a representative instead of a computer.... major step-1 !!

talked with a lady with turkish accent and she was very understandable.

told her the whole story and original claim# of my first claim and waiting til 9/30 for help.

she authorized a return claim to be delinquent 10/5 if no response, as she has seen the
activity of this seller.

refund will be generated 10/6 to my paypal account.

this stuff just takes time...just like the time it took to figure out you've been ripped-off !!

2nd rip-off for me, but i did find a reputable seller to sell me a compressor between the two cons i dealt with

[avator]

I made an offer and accepted a counter offer on Ebay last week for a metal/metal Daisy 880. I paid using PayPal and received the gun today. Had I seen this last response from them I can't say I would have made the purchase. I have never been ripped off or mistreated by either but, it gets deep within that one (or more) of my GTA Brothers have been. This guy took payment for 40+ compressors (as I understand it). Wonder how many he got away with and now can move on to his next scam.

[WesBob]

That is crazy!! I hope that TV station takes up your cause. Ridiculous! And the fine print is so ridiculous as well. What kind of setup is that! I've never had a problem with ebay or PayPal either but goes to show you can't really trust them. Wow!!

[packard8]

So basically, even though it's obvious that you didn't receive a compressor, PayPal is saying it's OK that they promote and condone theft and deception for profit.
Awesome.

Yep, basically that's it. I suspect that after paying out X number of claims on the same item from the same crooked seller they decided to just deny any further claims "in their sole discretion" .

[Rat Sniper (AKA: PaulT58)]

I did not go through PayPal, I dealt exclusively with eBay, and they did rule in my favor and refunded my $200.00.  Just curious why you went through PayPal and not eBay?  I know they are essentially the same company, and it was still a frustratingly long, drawn out process, but eBay did finally make it right.

[packard8]

I did not go through PayPal, I dealt exclusively with eBay, and they did rule in my favor and refunded my $200.00.  Just curious why you went through PayPal and not eBay?  I know they are essentially the same company, and it was still a frustratingly long, drawn out process, but eBay did finally make it right.

I contacted eBay first and they directed me to PayPal.

[gendoc]

I did not go through PayPal, I dealt exclusively with eBay, and they did rule in my favor and refunded my $200.00.  Just curious why you went through PayPal and not eBay?  I know they are essentially the same company, and it was still a frustratingly long, drawn out process, but eBay did finally make it right.

I contacted eBay first and they directed me to PayPal.

thats peculiar....i questioned that in the beginning back early september....
ebay said "NO, we will handle it for you. its just a timely process"
so i did the waiting game and all seems in order now. and the $$$ deposits 10/6 in my paypal account....hopefully

[Norcal]

I contacted eBay first and they directed me to PayPal.

Well, I would re-contact eBay and explain that due to their directing you to PP, you were denied whereas others who went through eBay first despite paying with PayPal were ultimately refunded. Maybe mention the word Attorney and Class Action Lawsuit and see if that jars loose any stuck gears?

[packard8]

I did not go through PayPal, I dealt exclusively with eBay, and they did rule in my favor and refunded my $200.00.  Just curious why you went through PayPal and not eBay?  I know they are essentially the same company, and it was still a frustratingly long, drawn out process, but eBay did finally make it right.

I contacted eBay first and they directed me to PayPal.

thats peculiar....i questioned that in the beginning back early september....
ebay said "NO, we will handle it for you. its just a timely process"
so i did the waiting game and all seems in order now. and the $$$ deposits 10/6 in my paypal account....hopefully

In reading this thread it is apparent that there is a great disparity in the responses given to members when they contacted EB or PP. It seems to depend on who answered the phone on the other end as to what resolution was achieved.

[packard8]

I contacted eBay first and they directed me to PayPal.

Well, I would re-contact eBay and explain that due to their directing you to PP, you were denied whereas others who went through eBay first despite paying with PayPal were ultimately refunded. Maybe mention the word Attorney and Class Action Lawsuit and see if that jars loose any stuck gears?

I've filed a complaint with the Oklahoma Attorney General Consumer Fraud Dept. as well as  Citibank Visa. I expect both will be contacting PP. I am still waiting for an answer from PP as to why my purchase does not qualify for the PP buyer protection policy.....so far?.....crickets.......

[Norm_m]

I was also one that went through EBay and I had no issue just a 13 day period of going through the normal waiting period of which a couple of those days were my fault for not calling EBay when I was told to call back.
The 1st 5 days was my asking the seller for a refund and when I got no reply EBay jumped in and tried to contact the seller and after their 5 days wait period I called them and was told the seller had not contacted them and I had to wait one more day. Well I forgot to call them till the 12th day and was told refund was processed and funds would be in my account within two days. Well it was there the following day.

I tried to contact PP as I was feeling the process was taking too long but was told since I started with EBay I had to continue with them. Thank God I did start with E Bay!!

The reasoning for my going to EBay 1st was that the purchase was made on EBay so why get PP involved even if the payment was made through them.

Ohhh I got my refund before my collector coin arrived!!

Norm