"dang", If Hatsan QC and Service would get their act together...

[Whirligig]

... They would dominate the field.

Start selling at online prices in brick and mortar stores.

Get your QC up so more than half your rifles don't have issues.

Profit!

-Whirligig

[Crooked Penguin]

Half their riffles aye? 

So what's the point of this thread other than getting your rant out?

[Whirligig]

Half their riffles aye? 

So what's the point of this thread other than getting your rant out?

It wasn't a rant.

It was encouragement for a company that has a lot of potential to be more competitive and accessible to more customers/shooters.

What's the point of your reply?

-Whirly

[Crooked Penguin]

Oh, just curious if you were going anywhere with this.

Not sure if they keep an eye on this forum over at Hatsan though, you might have better luck reaching them sending them an email instead.

Sorry you're having a bad experience with them anyway, better luck next time!

[Big Rick]

I kind of get what you`re saying, Whirligig. They are close to being a really fine product that doesn't seem like it would need that much to get them there. I just bought my third Hatsan, a Webley Value Max in .20 and it feels solid, shoots accurately, but boy that twang! The first shot felt like it would jump out of my hands. I believe however, it will settle in and be a shooter like the other two.

[Whirligig]

Oh, just curious if you were going anywhere with this.

Not sure if they keep an eye on this forum over at Hatsan though, you might have better luck reaching them sending them an email instead.

Sorry you're having a bad experience with them anyway, better luck next time!

Hatsan Service knows me quite well by now. As you can see in my sig below, I own 14 Hatsan airguns plus two Hatsan-made Webley Tomahawks.

I really, really want to be a fan of Hatsan, and when their airguns are working as they were designed to, they are amazing, both to shoot and to look at, but I do think they have some room for improvement in some areas.

[mentolio]

I feel your pain Whirligig! I feel the same way about Crosman. Neither my Crosman or Hatsan guns would have required me to rebuild them out of the box if they just exercised A LITTLE more care during the assembly process. Honing, cleaning, deburring the air tube, proper lube, and chamfering the transfer port all takes (me) about 20-30 extra minutes. A factory could likely get that process down to 10 or less, and the product would be so much better!

[Crooked Penguin]

I hear you guys, but isn't that the same with almost every airgun company at the moment?

Almost every Diana suffers from barrel droop according to the reviews I've read, Weihrauch can't even make a proper spring guide or tophat for their riffles so they all have a horrible twang out of the box, just to name a few examples.

And yet people keep on praising their riffles for some reason

Not that I have that much experience with them personally but at least Hatsan's prices are somewhat reasonable compared to those two other brands in my example.

[Privateer]

Well I do like my Hatsans. Now if I would ever send one in for them to work on?
That will never happen at this time. The MOST they are doing is putting a Gun back to stock factory settings.
And those seem to vary from what are in published stats.
 

I will give them a heads up nod since I can now order a few parts without doing the whole serial number of my gun and such.

Now they need to list the Tactical stock for sale without that non sense. I want to put a tactical stock on the Carnivore .357 and I don't want to hear "It won't fit!" I'll MAKE it fit! Just sell it to me with no BS form to fill out!

[gendoc]

same here...i'd like a syn stock for my 135QE
i emailed them and asked if the 155 syn would fit and they said NO !!
but really now !! for real ?
looks like the same footprint....

[Privateer]

The 155 will not fit as is on the 135.
It can be modded to fit but it is not a bolt on swap.

[gendoc]

are there any others that might be close ? how about a 125 syn ?

[Privateer]

I'd go with the 125 synth as you'd only need to enlarge the area the compression chamber sits in and maybe adjust the mounting holes.

[Privateer]

Now. The 155 stock will fit with some work. But you'd have a weird notch up front where the 155 bolt was.

[anti-squirrel]

All I'll say about their springers (and Vortex guns) is that you get a lot for your money.  If it fails, it seems to do it real soon.  Their customer service replaced my 95QE quickly and the replacement had the best looking piece of walnut I've seen on any gun under $500.

About QA... I'll just point my finger at FX.  There's no question they make superb airguns.  And there's also no question there's a lot of buzz about the Impact and lately their Streamline having some quality assurance problems.  If one of the top dawgs is dealing with QA issues, how can we expect a lower-end airgun to do without?

[gendoc]

well, i can tellya first hand so far...2week old 135QE has over 600+ shots thru her and its very controllable, accurate and reliable. its getting easier everyday to cock and reset barrel back to
firing position. at first, it was a bear to do both of them.
like the instructions state....operation will get friendlier with use in various words 
there is not much drifting of POI and its quite a nice AG and it performs well.
its not really hold sensitive much, but will let you know real quick if it is.
if i was looking for a magnum springer/gasser again, i would get another.
i'm happy with the 135QE so far 

i dont know squat about there product support and hope i dont need any 

[redtrucker610]

I hear you on the Hatsan QC. I had to send 2 out of 3 in for service while under warranty. Thier service department did a good job both times and turned the repair around quickly. Both where for bad seals. I just wish they would get them right at the factory. I realize Hatsans are not overly expensive but it not worthy having to send them in at my expense.   

[Yogi]

I wish you guys would quite complaining!
If Hatsan thought it was a wise business move they would improve QC.  They are perfectly happy having 3-4% returns.  In just about all cases the replacement(or final solution) is a success.  Yes hoops have to be jumped through...

Remember you are getting, in most cases, a quality gun at cheap prices.  Then you go to the "specials page" or get refurbished even cheaper and complain, complain.  In most instances you get what you pay for or a bite more.

Even new Weirhauch's and Air Arms costing 2 to 5 times as much benefit from "smoothing the rough edges out".

They are imperfect mechanical contraptions, if you don't like it, play laser tag.

Sorry for my rant,

Yogi

[anti-squirrel]

I wish you guys would quite complaining!
If Hatsan thought it was a wise business move they would improve QC.  They are perfectly happy having 3-4% returns.  In just about all cases the replacement(or final solution) is a success.  Yes hoops have to be jumped through...

Remember you are getting, in most cases, a quality gun at cheap prices.  Then you go to the "specials page" or get refurbished even cheaper and complain, complain.  In most instances you get what you pay for or a bite more.

Even new Weirhauch's and Air Arms costing 2 to 5 times as much benefit from "smoothing the rough edges out".

They are imperfect mechanical contraptions, if you don't like it, play laser tag.

Sorry for my rant,

Yogi

Did you miss my post?  There's no need to get all frothy at the mouth over this.  Now as far as 3-4% returns, where'd ya get that number?  I bought one, had it fail, got a replacement.  That is technically 100% failure rate for original product, and 100% success for replacement, so I'll throw a "50 %" failure rate based on my own personal experiencer.  Am I bashing them?  Not in the slightest... as follows:

All I'll say about their springers (and Vortex guns) is that you get a lot for your money.  If it fails, it seems to do it real soon.  Their customer service replaced my 95QE quickly and the replacement had the best looking piece of walnut I've seen on any gun under $500.

About QA... I'll just point my finger at FX.  There's no question they make superb airguns.  And there's also no question there's a lot of buzz about the Impact and lately their Streamline having some quality assurance problems.  If one of the top dawgs is dealing with QA issues, how can we expect a lower-end airgun to do without?

If you wanna throw mud in somebody's face for bringing up an opinion, that's fine.  But not everybody is bashing Hatsan.  I'm pretty sure most members of this forum are aware they build a great airgun for the monies; the OP mentioned was that if they stepped their QC, they would dominate completely.  Just check what Whirli said a few posts earlier.

[blackfocal]

I have never understood these kinds of complaining posts at HatsanUSA. It is usually someone armchair CEOing a company with lack of experience. If the company was doing so bad based on some of these posts the company would have gone broke YEARS ago. From the other post made about Hatsan USA you yelled and screamed at their customer service because it didn't meet some unrealistic standard.