Alchemy Airwerks

[N.E.Dan]

Don't upset Dave,
Ordered an item from him off e-bay store that claims it's a regularly carried item that ships in 3-6 days when paid in full. Received an email from e-bay saying it shipped (yay) and I should receive it in 6 days. Great, tear down the gun here it comes ... 7 days later I wrote to Dave to inquire and voice my unhappiness as my gun was in pieces waiting for delivery as e-bay said.
I guess I wasn't patient enough and didn't read the completely contradicting print elsewhere, he said it clearly stated they had to be made and asked if I still wanted them shipped in an email i received then 4 minuets later a second email informed me of my refund.. I wasn't at my computer at the time !
Don't wet him off or he'll refund you.
Kinda not worthy cause I really wanted the item.
Too bad because I've read good things about him, just not my experience.

[Davio]

For the record, the following are irrefutable facts in chronological order:

My listing has bold red lettering saying to allow me five working days to make the custom hydrographic products.

He did not read the listing description.

eBay told him when to expect shipment. I have no control over what they tell my customer.

We did complete the grips in the five days and it was packaged and labeled for Saturday shipment (so it would not have to wait for Monday).

I get an email telling me that he is perturbed... and later in the same email how he is a member of the GTA.

I reply nicely to his email and explain his misunderstanding.

Minutes later, I get an email from eBay where he has opened a case. I approve the refund for the case "item not as described".

Then I see he gave me negative feedback on ebay, then states within the feedback comments he made a mistake but does not know how to take it back.

Now I see that he has made untrue statements here on GTA yesterday...

although I get an email from him today asking how we can work this out.

I have lost the cost of the label, immediately canceled and refunded the order, received unfair negative feedback on ebay and found untruths here on GTA.

Through every stage of this childish drama I have not been upset. Perhaps a tad amused at most.

Rarely do I get to see such rash and immediate tantrums from a customer even when we do make a mistake. But when everything was done exactly to plan on our end (and as stated in the listing), it is a real train wreck to behold.
 

[N.E.Dan]

For the record, the following are irrefutable facts in chronological order:

My listing has bold red lettering saying to allow me five working days to make the custom hydrographic products.
.My reply to your alternative facts are in red.
He did not read the listing description.

eBay told him when to expect shipment. I have no control over what they tell my customer.

Hi Danny's - Order confirmed. eBay will update you when your order ships Estimated delivery:  Fri. Feb. 24
We did complete the grips in the five days and it was packaged and labeled for Saturday shipment (so it would not have to wait for Monday).
You really have to find a way to have ebay stop sending "your item has shipped" emails.
I get an email telling me that he is perturbed... and later in the same email how he is a member of the GTA.
I reply nicely to his email and explain his misunderstanding.
Quote from Davio's reply;
Comment removed due to violation of GTA rules of no posting content of private email or pm's.

Minutes later, I get an email from eBay where he has opened a case. I approve the refund for the case "item not as described".
Fact isI just wanted to know when my stuff will arrive; This is an email form ebay,
"Here's what just happened:

We're sorry to hear that you haven't received "1701-P & BackPacker Grips Combo BLACK / GRAY MARBLE Graphics for Crosman Pumpers". You've opened a request, and we've notified the seller that you've requested a shipping status update for the item. Here's what you need to do next:" Please allow a few days for the seller to respond to your request in the eBay Resolution Center.I never filed "Item not described" fact is, and it's shown above it was a "request for a shipping status update" That was all it took for him to refund me and cancel the sale. Then I see he gave me negative feedback on ebay, then states within the feedback comments he made a mistake but does not know how to take it back. Now I see that he has made untrue statements here on GTA yesterday... Not a one. although I get an email from him today asking how we can work this out. Along with an apology an explanation. I have lost the cost of the label, immediately canceled and refunded the order, received unfair negative feedback on ebay and found untruths here on GTA. Nowhere on ebay was I able to find a way to retract negative feedback but I was able to respond with "resolved I dont know how to change feedback to Through every stage of this childish drama I have not been upset. Perhaps a tad amused at most. I too Rarely do I get to see such rash and immediate tantrums from a customer even when we do make a mistake. But when everything was done exactly to plan on our end (and as stated in the listing), it is a real train wreck to behold. Now that's not nice. Neither was the end of your last e-mail; "You are banned from my stores. I have done absolutely nothing wrong. Not one single thing. I am not angry in the least. I am just thankful that I am not you. I just realize I do not like your behavior and that because of it you do not deserve my parts or my services. "Good luck finding decent parts.Fine,  Dave, Davio, Alchemy, Needfulthings...... I told you not to upset him. Amusing just the same. [/l]

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[Booger]

This should be taken up in Private Message! Not the open forum. I am sure you two can reach an agreement.

[longhunter]

This should be taken up in Private Message! Not the open forum. I am sure you two can reach an agreement.

I concur. I'm locking this thread, pending admin. review.