something broke on my d34, please take a look

[Ken T]

Chambers has the piston with seal for 39.60 pounds.Good company to do business with.

[mpbby]

In my opinion, if you have a good quality spring piston air rifle it's obligatory you have your spring compressor (and the exploded view to help you understand).  Remember those 'consumable parts'? You'll have a lot of maintenance on the way.

Even more you feel handy, I think it will be a pleasure to you "do (or diagnose) it by yourself" most of the times.


     

[texcl]

I'd send it back there's not much they can say about the piston cracking, it is a faulty part. If you were to get a spring compressor so you could do your own tunes and maintenance I'dw be tempted to talk to a head hancho and see if you couldn't come to some agreement to send just the piston in and save everyone some shipping, ten hopefully there arent other parts out of whack.

[Bryan Enoch]

I am all for you learning to work on your own gun but...I would sure talk to the head of service at Umarex and see if they can help you out.  You bought a brand new gun, for crying out loud. 

As far as worrying about damage when the part broke...I expect a simple debur inside compression tube will have it to very useable.  The end of the piston doesn't necessarily go into where your piston seal rides anyway, the actual area where compression takes place so...a debur and new piston lubed, etc...

If they balk about covering cost, see if they will at least replace the piston and seal and you do it yourself.  Very easy to take these apart.  Easy to build a spring compressor.  Once you do this on your own...you are no longer afraid to tackel any other issues and it gives you freedom.  You can also tune it while you're in there, which makes it night and day difference to shoot and so much more fun without the twang.  If you desired to have it fixed...plenty of guys to do it as well but...it will cost more than Umarex I expect but at least you could trust them.

Another option is to contact a tuner to act as a go between.  Pay him to tune it and get the parts you need from Umarex.

Unarex should easily fix this for free.  I don't even think you paying for shipping is right but well worth the cost but...like said...you could order your own REAL piston for a Diana.  No way would I put in a China piston and trigger.  That is crazy talk!  Put real German parts in side.  If you don't want to fix it...sell cheap enough for somebody to get it back running and go by a HW 95 on sale in the desert...AoA.

[Methuselah]

Umarex told m e to remove the stock to ship it, and that they only accept guns for warranty work as such.  They say that if you send them a rifle in a stock it might not come back with the stock. I haven't done anything other than that, haven't tried to disassemble it at all.

I don't see how they could try to say this wasn't a manufacturers defect, but if they do, they charge smithing hourly plus parts... and I bet for that I could put a vortex kit in or something for the same price. 

I think they should at least pay shipping to check it out, the rifle is practically brand new.

I see the thread still going, did you get any closer to deciding?  Rules say no bashing vendors so all I can say about Umarex integrity or moral character is: