I wonder if the designs could be reinforced around that area? There also seems to be a seam that failed along a vertical line.If you point to the STL file that you used, I will see if it seems to need a thicker wall, and then reinforce it there; if you like?
Can it open a .3mf file? They are much smaller.Usually I see a 75% reduction in size between an STL and a 3MF for the same object.