Possible Issues With Airgun Depot Site



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Offline Whirligig

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Possible Issues With Airgun Depot Site
« on: November 20, 2017, 07:53:23 AM »
Be aware!

I just received a shipping confirmation email message from Airgun Depot for an order that I did not make, and when I tried to reply to the sender at info@airgundepot.com I received an "address not found" error message.

Not sure what's going on, but their site or ordering and messaging system may be malfunctioning or may have been hacked.

I've sent them an email to orders@airgundepot.com to let them know about this potential issue.

Has anyone else had a similar experience?

Thanks,

-Whirly
  • Clayville, NY
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Offline Hunt4dinner

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Re: Possible Issues With Airgun Depot Site
« Reply #1 on: November 20, 2017, 08:12:39 AM »
I had the same thing. I think it was an old order I made a year or more ago that they sent me a message about.
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Offline Whirligig

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Re: Possible Issues With Airgun Depot Site
« Reply #2 on: November 20, 2017, 08:24:41 AM »
I had the same thing. I think it was an old order I made a year or more ago that they sent me a message about.

Yes. Same here. I looked at the tracking information and it was for an order that I had made on 09/06/2016 and had been successfully shipped to me.

So, for some reason, their system is sending out duplicate shipping notification emails.

That's not a huge deal, but I bet it will confuse some people.

-Whirly

  • Clayville, NY
Webley Vulcan II, Tomahawk (2)
RWS 52, 54 (2)
Beeman R10, P1, RS2 (2), P17 (3)
BAM B26-2 (2), XS25 (2)
Ruger Blkhwk, Air Hawk
Crosman Vantage NP (6), Storm (3), G1, Crusher, F4, 760, Legacy 1000, 1377, 2240, Vigilante (2), PFM16, 1911BB, NP Trail pistol (3)
Hatsan 155, 135 Vtx, 95, 95 Vtx (4), Tpdo 100X (3), Mod 25 (3), Mod 25 Vtx, Vtx Edge (2)
Weihrauch HW95
Gamo P900
Browning Buckmark
B3-2
Daisy 1101, 415, 426, 5501 (2)
Umarex XCP, P.08, Trevox
Cometa Indian
Mendoza RM600
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Offline Hunt4dinner

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Re: Possible Issues With Airgun Depot Site
« Reply #3 on: November 20, 2017, 09:04:45 AM »
Hopefully their shipping department fills these orders lol
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Offline Dairyboy

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Re: Possible Issues With Airgun Depot Site
« Reply #4 on: November 20, 2017, 10:08:31 AM »
Lol had one this morning as well and I was like what the heck I didn't order anything! Checked tracking and was delivered in August...don't know what's going on with there system
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Offline cootertwo

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Re: Possible Issues With Airgun Depot Site
« Reply #5 on: November 20, 2017, 10:22:14 AM »
Ditto here too. Got an email this morning, saying "part" of my order has been shipped. *(&^, I got the whole order over a week ago??????
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Offline Whirligig

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Re: Possible Issues With Airgun Depot Site
« Reply #6 on: November 20, 2017, 12:57:45 PM »
Airgun Depot just sent out a mass email explaining that "a glitch and inadvertently sent duplicate order confirmation emails that were previously sent."

I find it a little odd that nowhere in the email do they apologize, though they do thank us for our understanding.

Maybe I'm making something out of nothing, but I think a "We're sorry for sending these messages." might have been nice.

-Whirly
  • Clayville, NY
Webley Vulcan II, Tomahawk (2)
RWS 52, 54 (2)
Beeman R10, P1, RS2 (2), P17 (3)
BAM B26-2 (2), XS25 (2)
Ruger Blkhwk, Air Hawk
Crosman Vantage NP (6), Storm (3), G1, Crusher, F4, 760, Legacy 1000, 1377, 2240, Vigilante (2), PFM16, 1911BB, NP Trail pistol (3)
Hatsan 155, 135 Vtx, 95, 95 Vtx (4), Tpdo 100X (3), Mod 25 (3), Mod 25 Vtx, Vtx Edge (2)
Weihrauch HW95
Gamo P900
Browning Buckmark
B3-2
Daisy 1101, 415, 426, 5501 (2)
Umarex XCP, P.08, Trevox
Cometa Indian
Mendoza RM600
Tech Force M8, M12

Offline Hunt4dinner

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Re: Possible Issues With Airgun Depot Site
« Reply #7 on: November 20, 2017, 01:57:26 PM »
I don't know about an apology. It's not that big of a deal in my opinion. No harm no foul as I don't see this glitch causing anyone any type of inconvenience. That's just me though
  • Michigan
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Offline Whirligig

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Re: Possible Issues With Airgun Depot Site
« Reply #8 on: November 20, 2017, 02:11:06 PM »
I don't know about an apology. It's not that big of a deal in my opinion. No harm no foul as I don't see this glitch causing anyone any type of inconvenience. That's just me though

Yeah, you're right.

-Whirly
  • Clayville, NY
Webley Vulcan II, Tomahawk (2)
RWS 52, 54 (2)
Beeman R10, P1, RS2 (2), P17 (3)
BAM B26-2 (2), XS25 (2)
Ruger Blkhwk, Air Hawk
Crosman Vantage NP (6), Storm (3), G1, Crusher, F4, 760, Legacy 1000, 1377, 2240, Vigilante (2), PFM16, 1911BB, NP Trail pistol (3)
Hatsan 155, 135 Vtx, 95, 95 Vtx (4), Tpdo 100X (3), Mod 25 (3), Mod 25 Vtx, Vtx Edge (2)
Weihrauch HW95
Gamo P900
Browning Buckmark
B3-2
Daisy 1101, 415, 426, 5501 (2)
Umarex XCP, P.08, Trevox
Cometa Indian
Mendoza RM600
Tech Force M8, M12

Offline JoeV

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Re: Possible Issues With Airgun Depot Site
« Reply #9 on: November 20, 2017, 02:14:29 PM »
DARN! Here I thought someone bought me another 392 so mine wouldn’t be lonely. I shoulda known....🙄😖
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Offline Doktor

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Re: Possible Issues With Airgun Depot Site
« Reply #10 on: November 20, 2017, 04:15:12 PM »
I just got the same emails. Let me share my personal thoughts on that type of thing, I've worked in emergency rooms on three different continents, I've held people's lives in my hands as they passed from this world to the next, I've had to tell a parent their child has passed away, anything less than that is pretty much less of a problem to me. Just my perspective.


Doc
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Offline Wildcatter

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Re: Possible Issues With Airgun Depot Site
« Reply #11 on: November 20, 2017, 04:18:19 PM »
I got an email saying I was being sent a Sheridan 2260 CO2 rifle.  One I had already bought like a year ago.  I then received a message from airgun depot saying to disregard any recent shipping or purchase notices as there was a problem with their system.  Additionally, they said not to worry as no credit cards or anything have been charged...

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Offline Whirligig

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Re: Possible Issues With Airgun Depot Site
« Reply #12 on: November 20, 2017, 04:20:02 PM »
I just got the same emails. Let me share my personal thoughts on that type of thing, I've worked in emergency rooms on three different continents, I've held people's lives in my hands as they passed from this world to the next, I've had to tell a parent their child has passed away, anything less than that is pretty much less of a problem to me. Just my perspective.


Doc

Agreed.

We've all had bigger problems in our lives than an erroneous email from a an online shipment tracking system. No need for a lecture.

-Whirly
  • Clayville, NY
Webley Vulcan II, Tomahawk (2)
RWS 52, 54 (2)
Beeman R10, P1, RS2 (2), P17 (3)
BAM B26-2 (2), XS25 (2)
Ruger Blkhwk, Air Hawk
Crosman Vantage NP (6), Storm (3), G1, Crusher, F4, 760, Legacy 1000, 1377, 2240, Vigilante (2), PFM16, 1911BB, NP Trail pistol (3)
Hatsan 155, 135 Vtx, 95, 95 Vtx (4), Tpdo 100X (3), Mod 25 (3), Mod 25 Vtx, Vtx Edge (2)
Weihrauch HW95
Gamo P900
Browning Buckmark
B3-2
Daisy 1101, 415, 426, 5501 (2)
Umarex XCP, P.08, Trevox
Cometa Indian
Mendoza RM600
Tech Force M8, M12

Offline Habanero69er

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Re: Possible Issues With Airgun Depot Site
« Reply #13 on: November 20, 2017, 05:48:05 PM »
This morning I also received an order confirmation from AGD that was from May of 2016. I called their 800 number, got an answering machine. Left my name, number & the order number explaining the error. Haven't gotten a response yet.
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