Tried to order a tank through the website over the weekend without success. After scratching my head for a while I finally gave up.
Called this morning and phone was immediately answered by "Adam". In a couple of minutes the order was placed and I had confirmation that my GW would arrive on Wednesday. No more hand pumping for me, at least not after I get the tank filled.
I'm not saying this experience was either good or bad. It was just my experience, and I thought that I would pass it along.