UPDATE: Shipped my Akela back to Crossman on 4/8, they received it 4/12. No communication from them at all, not even telling me they received it. I called Customer Support today and was informed they are waiting for the "new guns" to come in "any day now". I inquired about them repairing my original rifle and testing it, as that is what I expected . The response was.... uhhh they couldn't fix it. I requested a refund. Really poor communication/ customer service in my opinion.