Hi GerardI don't know anything about their service contracts.Who pays the shipping out and back if you send it in for service ?Best Wishes - Tom
My guess is that it works out the same as pretty much any other service contract, being nothing more than a profit center for the company. If what you order doesn't work out of the box, you send it back for replacement/refund without any reference to the service contract at all. If it does, it is will probably work for the rest of its functional life, with only a small probability of problems within the lifetime of the service contract. As a result, the company has been paid for something the customer doesn't use at all, only occasionally having to provide the services offered by the service contract. And, as already mentioned, if you are one of the unlucky few and have to pay for shipping to and from the service center, you save money, maybe quite a lot, by having the item repaired locally. I never buy service contracts for anything.