GTA

All Springer/NP/PCP Air Gun Discussion General => European/Asian Air Gun Gates => Turkish AirGun Gate => Topic started by: SpiralGroove on October 02, 2014, 02:53:31 PM

Title: Wolf LDC -> Returned !!
Post by: SpiralGroove on October 02, 2014, 02:53:31 PM
Well Guys,
Sent my Wolf Airgun LDC back to Poland yesterday - shipping w/o tracking was $14.90 :-\
POI was changing slightly at 13 yards, and I just did not want to tinker - likely endless frustration :o

Hopefully, it won't take too ...........long for them to receive and credit may PayPal account.
I asked for my shipping back, we'll see what they say.
Title: Re: Wolf LDC -> Returned !!
Post by: colorider on October 02, 2014, 05:36:44 PM
Sorry to hear that.  It's a good price point for an ldc. 
I'm starting to think my wolf is a rare breed.  I'm stacking pellets at 20yds and seem to have great accuracy w it at farther distances.   So far up to 50yds I'm golden.  Have not tried past that yet
Title: Re: Wolf LDC -> Returned !!
Post by: blackdiesel on October 02, 2014, 06:21:05 PM
Did you file a paypal dispute?  I can tell you from experience that Wolf Airgun's promises are BS. 
Title: Re: Wolf LDC -> Returned !!
Post by: SpiralGroove on October 02, 2014, 06:54:50 PM
No blackdiesel, I haven't.
I assumed I would play it nice until I have to be Nasty >:(
They claimed a cash refund would be sent if the item was found to be nonfunctional.  So I told them the POI change at 13 yards rendered the LDC nonfunctional/useless to me!

Question:
I wonder if there is a time, deadline to file a PayPal complaint?

Hey Colorider,
I think if your good at 20 yards, its probably not going to change things at 50 :D
Title: Re: Wolf LDC -> Returned !!
Post by: Djbriez on October 02, 2014, 07:25:59 PM
See guys,
This is what I was "gently" trying to warn about...... I ordered 3.... 2 of them are flat out junk, 1 is marginal, but works ( lots of scope adjustment)....
I think it's time for ALL of us to  drop " the benefit of the doubt, I hope I'm one of the lucky ones" routine, and start sounding the alarm, when asked about these things.

And yes Colorider, you appear to be an anomaly

DJ
Title: Re: Wolf LDC -> Returned !!
Post by: Bullit on October 02, 2014, 07:30:27 PM
There is no reasonable time frame limit, for filing a Paypal dispute w/international sellers.
Title: Re: Wolf LDC -> Returned !!
Post by: pyroboy33 on October 02, 2014, 08:00:15 PM
No blackdiesel, I haven't.
I assumed I would play it nice until I have to be Nasty >:(
They claimed a cash refund would be sent if the item was found to be nonfunctional.  So I told them the POI change at 13 yards rendered the LDC nonfictional to me!

Question:
I wonder if there is a time, deadline to file a PayPal complaint?

Hey Colorider,
I think if your good at 20 yards, its probably not going to change things at 50 :D

Just curious but do you mean poi changes between the LDC on and off? Or once the LDC is on poi jumpes around? I say this only because most mods, shrouds, LDC etc. will change poi some simply due to the added weight at the end of the barrel and it's affects on barrel harmonics. But then again the poi change should not be very large, a couple inches at 50 yards is okay, but a couple feet at 13 yards is definitely something to be concerned about  :o
Title: Re: Wolf LDC -> Returned !!
Post by: SpiralGroove on October 02, 2014, 08:18:09 PM
Hey pyroboy33,
Good point :-\
Here is what I did.
1) I was able to shoot non-stop 1/4" bulleyes at 13 yards.
2) Put the LDC on and was missing by about an 1/8".  Kept adjusting the scope, but could never hit a bullseye trying about 15 minutes.
3) With all the bad press, I just packed up the LDC to return.  I just don't have the time to fix everything -> and WAS forwarned :P

Kirk
Title: Re: Wolf LDC -> Returned !!
Post by: blackdiesel on October 02, 2014, 11:44:44 PM
No blackdiesel, I haven't.
I assumed I would play it nice until I have to be Nasty >:(
They claimed a cash refund would be sent if the item was found to be nonfunctional.  So I told them the POI change at 13 yards rendered the LDC nonfunctional/useless to me!

Question:
I wonder if there is a time, deadline to file a PayPal complaint?

Hey Colorider,
I think if your good at 20 yards, its probably not going to change things at 50 :D

I would advise that you do.  There's another person who sent a defective LDC back and Wolf promptly stopped responding and refused to send a replacement.  I'm not sure about the time limit for international, but normally there's a 45 day limit for filing disputes.  When you file a dispute Paypal tries to let both parties work out an agreement, so you can always drop the dispute if they shoot stright with you.  If you pass the time to file you will be SOL.  When I dealt with Wolf, they promised to refund my money if I dropped the dispute first.  The person at PP said they wanted me to drop it because once a dispute is closed, it cannot be reopened and it's ended. 
Title: Re: Wolf LDC -> Returned !!
Post by: D14Jeff on October 03, 2014, 02:56:42 AM
 :(
Title: Re: Wolf LDC -> Returned !!
Post by: Bicycleman on October 03, 2014, 10:42:02 AM
Kirk, after you have settled this dispute and you start looking for a replacement LDC, you may want to consider A C Custom Mods --->  http://www.accustommods.com/shrouds.html (http://www.accustommods.com/shrouds.html)  The price is acceptable and the guy does business the right way.

I got a pretty aluminum LDC before last season and have NO problems with it at all.  The POI did not change after installation. 
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 03, 2014, 07:30:05 PM
No blackdiesel, I haven't.
I assumed I would play it nice until I have to be Nasty >:(
They claimed a cash refund would be sent if the item was found to be nonfunctional.  So I told them the POI change at 13 yards rendered the LDC nonfunctional/useless to me!

Question:
I wonder if there is a time, deadline to file a PayPal complaint?

Hey Colorider,
I think if your good at 20 yards, its probably not going to change things at 50 :D

I would advise that you do.  There's another person who sent a defective LDC back and Wolf promptly stopped responding and refused to send a replacement.  I'm not sure about the time limit for international, but normally there's a 45 day limit for filing disputes.  When you file a dispute Paypal tries to let both parties work out an agreement, so you can always drop the dispute if they shoot stright with you.  If you pass the time to file you will be SOL.  When I dealt with Wolf, they promised to refund my money if I dropped the dispute first.  The person at PP said they wanted me to drop it because once a dispute is closed, it cannot be reopened and it's ended.
I got one of the wolf ldc and was spaying all over. instead of making a pay dispute I contacted them and told them I drilled out the unit to 9/16 and I got about 85% good accuracy a 100 times better. they were very interested in what I did and wanted to know about the sound level. it was a little louder. they seem to know they have alignment problems with the baffles or when they thread it. so they send me an email saying thank you for your patience and we will send you a new improved  model to test and they want to hear the results. I just received the new one and have not tested it yet. it seems if you try a pay dispute they will not help you. I was nice to them and said it was not worth sending it back so I will modify it. I think it is the way you talk with them. they really want to improve their product
Title: Re: Wolf LDC -> Returned !!
Post by: blackdiesel on October 03, 2014, 08:20:01 PM
No blackdiesel, I haven't.
I assumed I would play it nice until I have to be Nasty >:(
They claimed a cash refund would be sent if the item was found to be nonfunctional.  So I told them the POI change at 13 yards rendered the LDC nonfunctional/useless to me!

Question:
I wonder if there is a time, deadline to file a PayPal complaint?

Hey Colorider,
I think if your good at 20 yards, its probably not going to change things at 50 :D

I would advise that you do.  There's another person who sent a defective LDC back and Wolf promptly stopped responding and refused to send a replacement.  I'm not sure about the time limit for international, but normally there's a 45 day limit for filing disputes.  When you file a dispute Paypal tries to let both parties work out an agreement, so you can always drop the dispute if they shoot stright with you.  If you pass the time to file you will be SOL.  When I dealt with Wolf, they promised to refund my money if I dropped the dispute first.  The person at PP said they wanted me to drop it because once a dispute is closed, it cannot be reopened and it's ended.
I got one of the wolf ldc and was spaying all over. instead of making a pay dispute I contacted them and told them I drilled out the unit to 9/16 and I got about 85% good accuracy a 100 times better. they were very interested in what I did and wanted to know about the sound level. it was a little louder. they seem to know they have alignment problems with the baffles or when they thread it. so they send me an email saying thank you for your patience and we will send you a new improved  model to test and they want to hear the results. I just received the new one and have not tested it yet. it seems if you try a pay dispute they will not help you. I was nice to them and said it was not worth sending it back so I will modify it. I think it is the way you talk with them. they really want to improve their product

I got a full refund and the LDC is still out in my garage, so it worked out with me.  And to be clear there was never any friction or rude interaction.  I filed a dispute and asked for a replacement and they tried to bamboozle me.
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 04, 2014, 10:31:09 AM
No blackdiesel, I haven't.
I assumed I would play it nice until I have to be Nasty >:(
They claimed a cash refund would be sent if the item was found to be nonfunctional.  So I told them the POI change at 13 yards rendered the LDC nonfunctional/useless to me!

Question:
I wonder if there is a time, deadline to file a PayPal complaint?

Hey Colorider,
I think if your good at 20 yards, its probably not going to change things at 50 :D

I would advise that you do.  There's another person who sent a defective LDC back and Wolf promptly stopped responding and refused to send a replacement.  I'm not sure about the time limit for international, but normally there's a 45 day limit for filing disputes.  When you file a dispute Paypal tries to let both parties work out an agreement, so you can always drop the dispute if they shoot stright with you.  If you pass the time to file you will be SOL.  When I dealt with Wolf, they promised to refund my money if I dropped the dispute first.  The person at PP said they wanted me to drop it because once a dispute is closed, it cannot be reopened and it's ended.
I got one of the wolf ldc and was spaying all over. instead of making a pay dispute I contacted them and told them I drilled out the unit to 9/16 and I got about 85% good accuracy a 100 times better. they were very interested in what I did and wanted to know about the sound level. it was a little louder. they seem to know they have alignment problems with the baffles or when they thread it. so they send me an email saying thank you for your patience and we will send you a new improved  model to test and they want to hear the results. I just received the new one and have not tested it yet. it seems if you try a pay dispute they will not help you. I was nice to them and said it was not worth sending it back so I will modify it. I think it is the way you talk with them. they really want to improve their product

I got a full refund and the LDC is still out in my garage, so it worked out with me.  And to be clear there was never any friction or rude interaction.  I filed a dispute and asked for a replacement and they tried to bamboozle me.
it seems they must make them pretty cheap so they would rather send you another one then send the money back
Title: Re: Wolf LDC -> Returned !!
Post by: D14Jeff on October 04, 2014, 01:16:46 PM
No blackdiesel, I haven't.
I assumed I would play it nice until I have to be Nasty >:(
They claimed a cash refund would be sent if the item was found to be nonfunctional.  So I told them the POI change at 13 yards rendered the LDC nonfunctional/useless to me!

Question:
I wonder if there is a time, deadline to file a PayPal complaint?

Hey Colorider,
I think if your good at 20 yards, its probably not going to change things at 50 :D

I would advise that you do.  There's another person who sent a defective LDC back and Wolf promptly stopped responding and refused to send a replacement.  I'm not sure about the time limit for international, but normally there's a 45 day limit for filing disputes.  When you file a dispute Paypal tries to let both parties work out an agreement, so you can always drop the dispute if they shoot stright with you.  If you pass the time to file you will be SOL.  When I dealt with Wolf, they promised to refund my money if I dropped the dispute first.  The person at PP said they wanted me to drop it because once a dispute is closed, it cannot be reopened and it's ended.
I got one of the wolf ldc and was spaying all over. instead of making a pay dispute I contacted them and told them I drilled out the unit to 9/16 and I got about 85% good accuracy a 100 times better. they were very interested in what I did and wanted to know about the sound level. it was a little louder. they seem to know they have alignment problems with the baffles or when they thread it. so they send me an email saying thank you for your patience and we will send you a new improved  model to test and they want to hear the results. I just received the new one and have not tested it yet. it seems if you try a pay dispute they will not help you. I was nice to them and said it was not worth sending it back so I will modify it. I think it is the way you talk with them. they really want to improve their product

I got a full refund and the LDC is still out in my garage, so it worked out with me.  And to be clear there was never any friction or rude interaction.  I filed a dispute and asked for a replacement and they tried to bamboozle me.

so you got their LDC , didn't like it , modified it , still didn't like it , you contact'ed them , you agree to let them send you a new improved model to try , you got your money back and got to keep the LDC's and "there was never any friction or rude interaction" ......... i wouldn't consider that being bamboozled myself . but they obviously have a design/assembly issue .
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 04, 2014, 02:16:41 PM
No blackdiesel, I haven't.
I assumed I would play it nice until I have to be Nasty >:(
They claimed a cash refund would be sent if the item was found to be nonfunctional.  So I told them the POI change at 13 yards rendered the LDC nonfunctional/useless to me!

Question:
I wonder if there is a time, deadline to file a PayPal complaint?

Hey Colorider,
I think if your good at 20 yards, its probably not going to change things at 50 :D

I would advise that you do.  There's another person who sent a defective LDC back and Wolf promptly stopped responding and refused to send a replacement.  I'm not sure about the time limit for international, but normally there's a 45 day limit for filing disputes.  When you file a dispute Paypal tries to let both parties work out an agreement, so you can always drop the dispute if they shoot stright with you.  If you pass the time to file you will be SOL.  When I dealt with Wolf, they promised to refund my money if I dropped the dispute first.  The person at PP said they wanted me to drop it because once a dispute is closed, it cannot be reopened and it's ended.
I got one of the wolf ldc and was spaying all over. instead of making a pay dispute I contacted them and told them I drilled out the unit to 9/16 and I got about 85% good accuracy a 100 times better. they were very interested in what I did and wanted to know about the sound level. it was a little louder. they seem to know they have alignment problems with the baffles or when they thread it. so they send me an email saying thank you for your patience and we will send you a new improved  model to test and they want to hear the results. I just received the new one and have not tested it yet. it seems if you try a pay dispute they will not help you. I was nice to them and said it was not worth sending it back so I will modify it. I think it is the way you talk with them. they really want to improve their product

I got a full refund and the LDC is still out in my garage, so it worked out with me.  And to be clear there was never any friction or rude interaction.  I filed a dispute and asked for a replacement and they tried to bamboozle me.

so you got their LDC , didn't like it , modified it , still didn't like it , you contact'ed them , you agree to let them send you a new improved model to try , you got your money back and got to keep the LDC's and "there was never any friction or rude interaction" ......... i wouldn't consider that being bamboozled myself . but they obviously have a design/assembly issue .
I did not get my money  back maybe you mean the other guy but have the one I modified and the improved one I have not shot with yet. I will tomorrow. They do want to improve the unit. I looked at it like this it was about 70 bucks and what is that to this PCP hobby anyway where   1000 to $2000 guns and the same for compressors reign.
Title: Re: Wolf LDC -> Returned !!
Post by: D14Jeff on October 04, 2014, 07:04:01 PM
my bad . i must of got who said what confused .
i apologize .
Title: Re: Wolf LDC -> Returned !!
Post by: blackdiesel on October 04, 2014, 08:11:14 PM
Quote
so you got their LDC , didn't like it , modified it , still didn't like it , you contact'ed them , you agree to let them send you a new improved model to try , you got your money back and got to keep the LDC's and "there was never any friction or rude interaction" ......... i wouldn't consider that being bamboozled myself . but they obviously have a design/assembly issue .

Sound like you mixed all kinds of stuff up.  To be clear, I ordered one, had problems with it falling apart, I filed a dispute and contacted Wolf about getting a replacement.  They offered to give me a refund if I dropped the paypal dispute.  Paypal refunded my money, Wolf didn't want to pay shipping for me to return their LDC.  The reason I said they tried to bamboozle me is that there are other airgunners who Wolf told to return the LDC and they would replace it.  The one's that did not file a paypal dispute went over the time to file and Wolf promptly stopped responding to any emails and they were just SOL. 
Title: Re: Wolf LDC -> Returned !!
Post by: dw on October 04, 2014, 08:16:22 PM
Has anyone had a POSITIVE experience with Wolf?  Or are these things really just trash?

Dennis
Title: Re: Wolf LDC -> Returned !!
Post by: colorider on October 05, 2014, 10:05:44 AM
Has anyone had a POSITIVE experience with Wolf?  Or are these things really just trash?

Dennis

Mine works flawlessly. 22 cal.
Title: Re: Wolf LDC -> Returned !!
Post by: grobe1458 on October 05, 2014, 11:05:44 AM
I was considering ordering one but when I went to their site there was no phone number or address and that for me kills it.
when there's no way to contact a business except by email and form email at that, I avoid.
I hope you can get your money back through paypal.
Title: Re: Wolf LDC -> Returned !!
Post by: SpiralGroove on October 05, 2014, 11:10:16 AM
Hey Blackdiesel,
You're pretty darn funny ;D
Last Tuesday I sent Wolf Airgun an email explaining my return etc..........so far no comment :o
I'm going to send them another today and see if I hear anything ???

If I don't hear something back by Wednesday, I'll file a PayPal dispute so I don't get bamboozled and end up SOL ;)

Thanks all............
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 05, 2014, 11:50:58 AM
my bad . i must of got who said what confused .
i apologize .
no need to apologize never took it as a dig. I was confused myself lol. I just shot the new one on my BeasT 65 at 40 yds 5 shots in ragged hole with 21 grain H&N match. switched to 18 grain JSB shot to the same zero 5 shots into 1/2 inch.  then tried 21 grain Kodiaks while shooting to the same zero group was 1 1/2.  all pellets shot to the same zero with the unit on or off. you cannot ask for more. they were very nice to me and really interested in improving the unit and as far as I am concerned they have. I think you ruin it with them by trying a pay dispute. If anyone goes to order one ask for the newer improved one
Title: Re: Wolf LDC -> Returned !!
Post by: silent_airman on October 05, 2014, 11:52:15 AM
Has anyone had a POSITIVE experience with Wolf?  Or are these things really just trash?

Dennis

I haven't had any issues, but then I don't punch much paper. I had it on my AR2078 and did not notice any problems nailing cans with it. Getting too cold for CO2 now and I don't have another gun that it will fit on so any serious testing will have to wait until spring.
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 05, 2014, 11:52:44 AM
I was considering ordering one but when I went to their site there was no phone number or address and that for me kills it.
when there's no way to contact a business except by email and form email at that, I avoid.
I hope you can get your money back through paypal.
Well they are in Poland very expensive to call them lol. if you have time read my post right above this one
Title: Re: Wolf LDC -> Returned !!
Post by: ancient1one on October 05, 2014, 12:22:52 PM
 If an air gun product isnt working for you and the seller doesn't try to make it right you should post it. Without question you should post it. We are a small community by reporting a bad seller or a bad experience only helps everyone. Some guys are and will never be happy but when you get 3 or 4 members saying the product is bad most likely its bad.

There was a similar post about Wolf LDC's this summer while I was shopping for an LDC. I sent a couple of PM's to the members with issues and was sure I wanted no part of Wolf when they explained the problems. I am grateful, thanks. Yes it was "only" $75 but I worked way to hard for that $75 for it not to be right.

I wound up paying $92 for a shipped LDC from TKO that did not fit properly. I called Mike at TKO and a new LDC was delivered 5 or 6 days later. No questions, no modifying and most important no aggravation. This is an expensive hobby that I really enjoy, a bad seller should not be allowed to get in the way of that.

If a seller did the right thing and your happy let the rest of us know. If we stick together it will only make air gunning more enjoyable.
Title: Re: Wolf LDC -> Returned !!
Post by: grobe1458 on October 05, 2014, 12:30:47 PM
I was considering ordering one but when I went to their site there was no phone number or address and that for me kills it.
when there's no way to contact a business except by email and form email at that, I avoid.
I hope you can get your money back through paypal.
Well they are in Poland very expensive to call them lol. if you have time read my post right above this one
my comment was based on my visit to the site several months ago, before this post. how would I know if they were in poland with no information on their site?
besides my comment was about no information not where they were or how much it cost to call which is not a problem for me. a site like that raises a flag as they want to stay anonymous and hard to contact.
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 05, 2014, 01:01:44 PM
If an air gun product isnt working for you and the seller doesn't try to make it right you should post it. Without question you should post it. We are a small community by reporting a bad seller or a bad experience only helps everyone. Some guys are and will never be happy but when you get 3 or 4 members saying the product is bad most likely its bad.

There was a similar post about Wolf LDC's this summer while I was shopping for an LDC. I sent a couple of PM's to the members with issues and was sure I wanted no part of Wolf when they explained the problems. I am grateful, thanks. Yes it was "only" $75 but I worked way to hard for that $75 for it not to be right.

I wound up paying $92 for a shipped LDC from TKO that did not fit properly. I called Mike at TKO and a new LDC was delivered 5 or 6 days later. No questions, no modifying and most important no aggravation. This is an expensive hobby that I really enjoy, a bad seller should not be allowed to get in the way of that.

If a seller did the right thing and your happy let the rest of us know. If we stick together it will only make air gunning more enjoyable.
Yes I did let people know how wolf treated me and I am very satisfied and they were very interested in improving it and they did. no doubt people got bad ones before but I acted very nice to them and they improved their unit and I just shot with  it and it is more then what you can ask for. you are right you cannot please some people and I say that is a lot of people.being I worked on houses for 45 years. people are having trouble with Daystate rifles Air Arms etc and having trouble getting them fixed after spending big money on them. my friends have new F 150's and dodge pickups that are junk so a 70 dollar LDC aint the end of the world especially when they made a better one sent to me for no charge. look at your TKO LDC for an example
Title: Re: Wolf LDC -> Returned !!
Post by: ancient1one on October 05, 2014, 05:38:02 PM
"Yes I did let people know how wolf treated me and I am very satisfied and they were very interested in improving it and they did. no doubt people got bad ones before but I acted very nice to them and they improved their unit and I just shot with  it and it is more then what you can ask for. you are right you cannot please some people and I say that is a lot of people.being I worked on houses for 45 years. people are having trouble with Daystate rifles Air Arms etc and having trouble getting them fixed after spending big money on them. my friends have new F 150's and dodge pickups that are junk so a 70 dollar LDC aint the end of the world especially when they made a better one sent to me for no charge. look at your TKO LDC for an example"

I wasn't singling anyone out just making a statement that I felt was good for all air gunners. Your statement above is trying to say buy Wolf products and if it's junk I should be okay with it because it only cost $70? Its not the end of the world because my PCP costs a lot more than $70?

 Do you work for Wolf or have a family member that works for Wolf??
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 05, 2014, 10:48:27 PM
"Yes I did let people know how wolf treated me and I am very satisfied and they were very interested in improving it and they did. no doubt people got bad ones before but I acted very nice to them and they improved their unit and I just shot with  it and it is more then what you can ask for. you are right you cannot please some people and I say that is a lot of people.being I worked on houses for 45 years. people are having trouble with Daystate rifles Air Arms etc and having trouble getting them fixed after spending big money on them. my friends have new F 150's and dodge pickups that are junk so a 70 dollar LDC aint the end of the world especially when they made a better one sent to me for no charge. look at your TKO LDC for an example"

I wasn't singling anyone out just making a statement that I felt was good for all air gunners. Your statement above is trying to say buy Wolf products and if it's junk I should be okay with it because it only cost $70? Its not the end of the world because my PCP costs a lot more than $70?

 Do you work for Wolf or have a family member that works for Wolf??
That would be like me asking you if you work for wolfs competition. I am not working for anyone. what I meant was if you get a bad one and every body that produces products makes a bad one of something wolf will set it right if you just act civil. they did it with me. I did not waste 70 dollars I got a working unit and I still have the first one. The tko has a lot of plastic in it  costs more and some of them are bad. the wolf is all metal. you can do what you want and I will do what I want
Title: Re: Wolf LDC -> Returned !!
Post by: ancient1one on October 05, 2014, 11:31:42 PM
Thats a fair statement. I misunderstood your last post.. I will say this TKO will try to make things right if his product is not working properly the same can not be said about Wolf.

He fixed Joey's LDC because he treated him nice or he didnt fix Louie's because he did not ask nicely is no way to do business. People should stand behind whatever they sell, period.
Title: Re: Wolf LDC -> Returned !!
Post by: SpiralGroove on October 06, 2014, 10:33:01 AM
Hey Guys,
After I sent my 2nd email to Wolf Airguns, here was their response:
Hello,
First of all - sorry for the delay in answer.
Thanks for sending the products – we still haven’t receive them but are waiting with no tension.

Of course you will receive a full price refund. Sending back is not included because the products are not damaged, defective or mistaken at our fault – just not useful for you. Although we have a lot of good feedback we can understand your point of view. But - as you can see on our site - we don’t guarantee a shipping back costs refund.

We will send your money back right after we receive products.
Best regards
Wolf Airguns  
____________________________________________________________
My Response:
Dear Wolf Airguns,
I'm saying "YOUR PRODUCT WAS DEFECTIVE" since my AT44 it wouldn't shoot straight using it.
Good accuracy without your product, poor accuracy with your product "on", therefore, DEFECTIVE PRODUCT.
 
Do you really think I would go through the hassle of returning something to POLAND if it wasn't DEFECTIVE ??  
Kirk
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 06, 2014, 04:26:10 PM
Thats a fair statement. I misunderstood your last post.. I will say this TKO will try to make things right if his product is not working properly the same can not be said about Wolf.

He fixed Joey's LDC because he treated him nice or he didnt fix Louie's because he did not ask nicely is no way to do business. People should stand behind whatever they sell, period.
I heard TKO stands behind their LDC and at $92 they should. the wolf was $66 shipped me being cheap I sent for it.. If you worked customer service and had a guy screaming at you what would you do? I know I would move him to the back of the list and make him wait a long time. if you read spiral grooves return email to wolf you will see what I mean. he will not get the postage from them acting like that. people can handle things the way they want and I do it the way I would want to be treated. I sent away to AOA for one box of pellets and paid almost $11 for shipping one tin. the postage from Poland to me was $2 more then what the thieving AOA charged me. I wish I knew how to post my emails to them here on this site
Title: Re: Wolf LDC -> Returned !!
Post by: Bicycleman on October 06, 2014, 05:46:14 PM
http://tko22.com (http://tko22.com)
Title: Re: Wolf LDC -> Returned !!
Post by: SpiralGroove on October 06, 2014, 06:37:55 PM
Yeah,
It's really hard to know how to handle this one :-\.  Unfortunately, since we've heard many members had trouble getting a refund or just said "Oh shucks, I'll just eat the $66 bucks", I thought we should let them know they need to stand behind their products or not sell them to the US market.  All things considered, were better off paying a little more up front so we don't have to deal with hit or miss products :-[ (me bad).
Yes, I could have handled this nicer, buy my experience has shown, not being blunt about your expectations, leads to failure.
Also, I can't agree their LDC is not defective.

They stated the threshold for getting my shipping back is to prove that the LDC is defective.  Any reasonable Court would take about 1 minute to decide this one (given their history); they might even give me punitive damages :o     

My Two Cents............
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 06, 2014, 09:39:03 PM
It is funny how I posted my whole interaction with them I was nice to them and they were nice to me sending another improved unit to me for at no charge and people here still say they do not stand behind their product.  I know they make some bad units but so does TKO. If I threatened them maybe I would have run into a problem
Title: Re: Wolf LDC -> Returned !!
Post by: SpiralGroove on October 06, 2014, 09:50:09 PM
I guess we'll find out soon :-\
Maybe I'll the poster child -> "Ugly American" :o

You know, Wolf Airgun LDC's are imported through in NY ???  :P  ::)
Title: Re: Wolf LDC -> Returned !!
Post by: ancient1one on October 07, 2014, 12:17:49 AM
I guess we'll find out soon :-\
Maybe I'll the poster child -> "Ugly American" :o

You know, Wolf Airgun LDC are imported through in NY ???  :P  ::)

After this thread it will be hard for Wolf to do any air gun business again unless they do the right thing here. I hope it works out for you.

"It is funny how I posted my whole interaction with them I was nice to them and they were nice to me sending another improved unit to me for at no charge and people here still say they do not stand behind their product.  I know they make some bad units but so does TKO. If I threatened them maybe I would have run into a problem"

What bad units did TKO sell without making it right? Your the only person I hear making these statements about TKO.

Making it right in business means fixing a bad product for everyone not one or two people that asked nicely.
Title: Re: Wolf LDC -> Returned !!
Post by: xdguy on October 07, 2014, 12:31:56 AM
I don't put much weight on one or two bad reviews of a product but after searching around for a few minutes I found too many bad reviews to feel comfortable buying from them and went with TKO and have been pleased. A company in a different country adds a level of difficulty to start with, the worry of having to send back or get warranty service isn't worth it the risk to me.
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 07, 2014, 12:59:26 PM
I guess we'll find out soon :-\
Maybe I'll the poster child -> "Ugly American" :o

You know, Wolf Airgun LDC are imported through in NY ???  :P  ::)

After this thread it will be hard for Wolf to do any air gun business again unless they do the right thing here. I hope it works out for you.

"It is funny how I posted my whole interaction with them I was nice to them and they were nice to me sending another improved unit to me for at no charge and people here still say they do not stand behind their product.  I know they make some bad units but so does TKO. If I threatened them maybe I would have run into a problem"

What bad units did TKO sell without making it right? Your the only person I hear making these statements about TKO.

Making it right in business means fixing a bad product for everyone not one or two people that asked nicely.
I did not say TKO did not make it right I said they made bad units just like others do. I do not know how many times I must say wolf sent me a perfect LDC for no charge after I informed them nicely about the problem. TKO made a bad unit for you and replaced it Wolf made a bad unit for me and replaced it with a very good one.
Title: Re: Wolf LDC -> Returned !!
Post by: Djbriez on October 07, 2014, 11:14:33 PM
I think one of these entities has a proven track record ( TKO) of quality and effectiveness.
Given the fact that apparently TKO has made a bad one or two ( it's the first I've heard of it publicly),
That leaves accessibility and convenience, at least for me. It took well in excess of  60 days to receive my first Wolf LDC ( 1 of 3). I like to shoot.... I have a larger backyard.... I am still in a residential area...I need to keep it quiet ( for respect, and not to draw too much attention)....did I mention I like to shoot... A LOT...something goes wrong with a TKO ( I own several, all have been stellar), I make a call Alert Mike, ship back, turn around estimate...let's even give it 4 weeks ( not really, but let's stretch it).... WOLF?...contact...ship back....again....let's stretch it....what 120 day + turnaround?..... Did I mention I like to SHOOT, and I need to keep it QUIET?
That's the potential difference in all of this.

DJ
Title: Re: Wolf LDC -> Returned !!
Post by: mista meener on October 08, 2014, 01:05:51 PM
I think one of these entities has a proven track record ( TKO) of quality and effectiveness.
Given the fact that apparently TKO has made a bad one or two ( it's the first I've heard of it publicly),
That leaves accessibility and convenience, at least for me. It took well in excess of  60 days to receive my first Wolf LDC ( 1 of 3). I like to shoot.... I have a larger backyard.... I am still in a residential area...I need to keep it quiet ( for respect, and not to draw too much attention)....did I mention I like to shoot... A LOT...something goes wrong with a TKO ( I own several, all have been stellar), I make a call Alert Mike, ship back, turn around estimate...let's even give it 4 weeks ( not really, but let's stretch it).... WOLF?...contact...ship back....again....let's stretch it....what 120 day + turnaround?..... Did I mention I like to SHOOT, and I need to keep it QUIET?
That's the potential difference in all of this.

DJ
nothing at all wrong with the TKO but I got 2 wolf LDC's both came in less then 10 days. I think if you break the sound barrier with LDC you will still hear a pretty loud crack
Title: Re: Wolf LDC -> Returned !!
Post by: SpiralGroove on October 13, 2014, 06:57:42 PM
Hey Wolf LDC owners,
The LDC was received by Wolf Airguns.  They are in the process of a refund with PayPal.
We'll see if they give my shipping expenses back too per my request -> $22

Kirk
Title: Re: Wolf LDC -> Returned !!
Post by: SpiralGroove on October 16, 2014, 06:14:06 PM
Hey All,
Wolf Airguns refunded my original $66 purchase price which included shipping to me.  They didn't refund the $14.90 to shipping back to Poland, but I'm satisfied :D
All things considered, it could have turned out much worse ;)

Kirk