GTA

All Springer/NP/PCP Air Gun Discussion General => European/Asian Air Gun Gates => Turkish AirGun Gate => Topic started by: Tyrantblade on July 29, 2014, 07:08:16 PM

Title: does this void the warranty?
Post by: Tyrantblade on July 29, 2014, 07:08:16 PM
Trying to adjust trigger on hatsan at44 qe, before I could get it any lighter a spring fell out of the trigger assembly (didn't go past taking the trigger guard off)
Title: Re: does this void the warranty?
Post by: Bwalton on July 29, 2014, 07:21:26 PM
Trying to adjust trigger on hatsan at44 qe, before I could get it any lighter a spring fell out of the trigger assembly (didn't go past taking the trigger guard off)
No void for trying to adjust the trigger. there are two adjustments one for the 1st stage and one for the 2nd

there are a lot of articals on how to do it......if I'm not sure I Google
http://www.airgunhome.com/agforum/viewtopic.php?p=55244 (http://www.airgunhome.com/agforum/viewtopic.php?p=55244)

then there is always this
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CB8QFjAA&url=http%3A%2F%2Fwww.hatsan.com.tr%2Fassets%2Fat44_manual_gb.pdf&ei=7R3YU_iREOan8gGUv4CgAQ&usg=AFQjCNH6vT3BGy_Sf3r3sPpgghtS_CQ73g&sig2=6wywMmv50bz4IAai21uiPQ&bvm=bv.71778758,d.b2U (http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CB8QFjAA&url=http%3A%2F%2Fwww.hatsan.com.tr%2Fassets%2Fat44_manual_gb.pdf&ei=7R3YU_iREOan8gGUv4CgAQ&usg=AFQjCNH6vT3BGy_Sf3r3sPpgghtS_CQ73g&sig2=6wywMmv50bz4IAai21uiPQ&bvm=bv.71778758,d.b2U)
Title: Re: does this void the warranty?
Post by: Tyrantblade on July 29, 2014, 07:30:44 PM
What I meant was, if taking off the stock helped me to get the trigger spring back in place, does that void the warranty, also, how would I do that? The screw is getting stripped.
Title: Re: does this void the warranty?
Post by: SpiralGroove on July 29, 2014, 07:44:16 PM
I completely agree..............the Quattro trigger needs to be adjusted to make it lighter.
Rick Eutsler of Hatsan USA is in agreement on this.  Keep all your OEM parts.....or else.
I would think you will be safe with most adjustments (longer trigger adj. screws), short of replacing trigger springs or polishing trigger components.

My two cents............
Title: Re: does this void the warranty?
Post by: Tyrantblade on July 29, 2014, 07:54:38 PM
Tried contacting Hatsan USA, 3 times, no luck, about to try pyramyd air as things are only getting worse.
Title: Re: does this void the warranty?
Post by: Tyrantblade on July 29, 2014, 08:01:26 PM
I guess I'm gonna have to try both and see what happens tomorrow after work, in the mean time I can neither get the gun to cock since the trigger spring fell out, and I can't even get the clip out.
Title: Re: does this void the warranty?
Post by: Bwalton on July 29, 2014, 08:25:05 PM
What did you do? Seems like you did the wrong screws
Title: Re: does this void the warranty?
Post by: SpiralGroove on July 29, 2014, 08:31:20 PM
Tyrantglade,
1) Degas the gun.
2) Take the gun to someone who knows how to remove the stock w/o damaging it.
3) Turn receiver upside down to work on trigger.
4) Rear trigger adjustment screw holder  (1st stage pull). Remove horizontal pin holding this piece in place on trigger assembly - this part with (pointed end) holds the compression spring in place between trigger sear (this spring has fallen out).  Put compression spring back into trigger sear [  and on pointed end (of part). Then slightly compress spring to reinstall horizontal pin back into trigger assembly. 

Believe it or not, this is very easy, but takes patience.......... 
Title: Re: does this void the warranty?
Post by: Tyrantblade on July 29, 2014, 08:47:19 PM
What did you do? Seems like you did the wrong screws
step by step here is what happened, 1. Trigger guard screws, 2nd slightly adjusted first two screw in trigger then I moved them back, 3rd, adjusted the 3rd trigger screw (behind the trigger blade to adjust the weight down, this is when things started going wrong). At this point I couldnt get the gun to cock, so I screwed it back in, still no luck, flipped the gun back in the upright position, trigger spring fell out and just recently lost it, but before that I tried to see how far off I could get the trigger to move get the trigger spring back in, not far enough apparently. At this point the biggest trigger screw fell into the gun and I can't get it out and somehow this is messing with the clip to where I can't get the clip out, now its likely to be next week before I get a replacement and can shoot. Hatsan shouldnt leave such a capable trigger so heavy as to need to adjust the trigger enough for this to happen, also please note that before the trigger spring fell out I couldnt cock the gun, on top of that, I'm sure they could of used a less stiff spring and it already seems like the spring is way further warped than you would expect of a new product, and I just found out the BKL rings don't adjust and something is off by enough that I can't use them with the AT 44 QE, even if it did function (which now it doesn't, but passed the 10 for $10 and I got one shot cycle in before I adjusted the trigger screws and everything messed up), also I tried to take the stock off in my pursuit of a simple repair, and that's the one that is screwed, like they applied gorrila glue to the threads of it before inserting it in the stock, this is the one that is stripped.
Title: Re: does this void the warranty?
Post by: Tyrantblade on July 29, 2014, 08:55:35 PM
I mean it seems like they failed on what should of been simple things, I mean the gun failed to cock before the trigger spring even fell out? Speaking of which, idk how it fell out, the space where I imagine it came from looks tighter than a Nuns who-ha.
Title: Re: does this void the warranty?
Post by: SpiralGroove on July 29, 2014, 09:00:22 PM
Tyrantblade,
Disregard my previous post...............have all adjustments done by a professional :o
Title: Re: does this void the warranty?
Post by: Tyrantblade on July 29, 2014, 09:20:23 PM
You can't adjust broke though, gonna need repair or replacement, hopefully I can get through to Hatsan USA tomorrow, and if I'm lucky, ill have it or its replacement with everything working fine within a week.
Title: Re: does this void the warranty?
Post by: Bwalton on July 29, 2014, 09:43:39 PM
You can't adjust broke though, gonna need repair or replacement, hopefully I can get through to Hatsan USA tomorrow, and if I'm lucky, ill have it or its replacement with everything working fine within a week.
I feel bad for you.....I know when I first got mine I took very little steps because I was not at all familiar with the gun, and this can happen with any gun. I did one step at a time, I did the 1st stage, adjust and shoot, adjust and shoot, then when I got that the way that I liked it I then did the 2nd stage, adjust and shoot, adjust and shoot. I hope that it all works out for you....
Title: Re: does this void the warranty?
Post by: blackfocal on July 29, 2014, 11:00:10 PM
You can't adjust broke though, gonna need repair or replacement, hopefully I can get through to Hatsan USA tomorrow, and if I'm lucky, ill have it or its replacement with everything working fine within a week.

You said that you have tried 3 times to contact them? How are you contacting them is it though email or is by phone or by smoke signal? I have found that if I have a question its easier to get though with email.
Title: Re: does this void the warranty?
Post by: Gatorproof on July 30, 2014, 12:48:01 AM
What did you do? Seems like you did the wrong screws
step by step here is what happened, 1. Trigger guard screws, 2nd slightly adjusted first two screw in trigger then I moved them back, 3rd, adjusted the 3rd trigger screw (behind the trigger blade to adjust the weight down, this is when things started going wrong). At this point I couldnt get the gun to cock, so I screwed it back in, still no luck, flipped the gun back in the upright position, trigger spring fell out and just recently lost it, but before that I tried to see how far off I could get the trigger to move get the trigger spring back in, not far enough apparently. At this point the biggest trigger screw fell into the gun and I can't get it out and somehow this is messing with the clip to where I can't get the clip out, now its likely to be next week before I get a replacement and can shoot. Hatsan shouldnt leave such a capable trigger so heavy as to need to adjust the trigger enough for this to happen, also please note that before the trigger spring fell out I couldnt cock the gun, on top of that, I'm sure they could of used a less stiff spring and it already seems like the spring is way further warped than you would expect of a new product, and I just found out the BKL rings don't adjust and something is off by enough that I can't use them with the AT 44 QE, even if it did function (which now it doesn't, but passed the 10 for $10 and I got one shot cycle in before I adjusted the trigger screws and everything messed up), also I tried to take the stock off in my pursuit of a simple repair, and that's the one that is screwed, like they applied gorrila glue to the threads of it before inserting it in the stock, this is the one that is stripped.

Buddy, I feel for you. I sincerely hope you have not voided your warranty by taking Hatsan Services job away from them. You paid for 12 months warranty in the price of your gun. Please consider it wise to read your warranty instructions before tearing into a new rifle. ◆◆◆Note to self◇◇◇ pay the lousy $10 for P.A, s 10 for $10, they crony and send you the print out. They would have caught that "One shot Thing"...
Contact Rick at ◇◇◇◇Sales@airgunproshop.com◆◆◆◆
Then pray he can get you out of this mess. ☆☆☆my guess is you will be super "LUCKY" if even Rick can help.

Be Well Bro,
Gator
Title: Re: does this void the warranty?
Post by: Bwalton on July 30, 2014, 01:16:04 AM
Hatsan week take care of it no problem, New to the US, and will not burn any bridge's
Title: Re: does this void the warranty?
Post by: Tyrantblade on July 30, 2014, 05:00:08 AM
As I said, I didn't "tear into it" yet, couldnt even get the stock off because the stock screw seems gorilla glued in, all I did was try to get the trigger spring back in, I couldnt and that's when I gave up and left things as is, also I did the 10 for 10, and apparently it passed that, it may still work if I didn't try adjusting the trigger, but OTB, it was almost as bad as a crosman trigger.
Title: Re: does this void the warranty?
Post by: Tyrantblade on July 30, 2014, 07:42:33 PM
Well, hatsan USA (or their representative anyways) said they didn't know if it would be covered under warranty, so I tried Pyramyd, their guy after 10 minutes said it would be covered, I could get a replacement (but that they are going way above and beyond) and gave me the return number, but I'm gonna have to pay shipping, man my stupidy could have cost me quite a bit if they weren't such a great retailer (maybe my explanation wasn't the best, but I tried to relay what happened in an honest manner). Note to self, and maybe others, adjust very slowly or things can go very wrong very fast in the trigger.
Title: Re: does this void the warranty?
Post by: Bentong on July 30, 2014, 07:58:30 PM
Well, hatsan USA (or their representative anyways) said they didn't know if it would be covered under warranty, so I tried Pyramyd, their guy after 10 minutes said it would be covered, I could get a replacement (but that they are going way above and beyond) and gave me the return number, but I'm gonna have to pay shipping, man my stupidy could have cost me quite a bit if they weren't such a great retailer (maybe my explanation wasn't the best, but I tried to relay what happened in an honest manner). Note to self, and maybe others, adjust very slowly or things can go very wrong very fast in the trigger.
Taking pictures of original  state helps when back tracking how it was.
Title: Re: does this void the warranty?
Post by: Gatorproof on July 30, 2014, 08:45:47 PM
Hey buddy,

Rick is doing a review on the AT44 QE next. Following the review he is going to do a ☆☆☆trigger class★★★★★ perhaps you might wish to watch it.

Be Well Bro,
Gator

PS

If you are the one who called Rick today, he got your warranty approved. Just so people know.
P.A. is great to deal with for sure...
Title: Re: does this void the warranty?
Post by: SpiralGroove on July 30, 2014, 09:27:09 PM
Hey Everyone,
This post goes to show how good/smart PA is in treating their customers 8)
I believe Hatsan USA also would have covered Tyrantblade's issue under warranty, but they're decision making process is much :-\ S.............lower ??? than PA.

My two cents.........

Title: Re: does this void the warranty?
Post by: Tyrantblade on July 31, 2014, 05:21:13 AM
Actually, two days ago as of this post was when I called Rick, glad to know that he got Hatsan to approve repair or replacement if they think its necessary, and even went as far as to say they will make sure the trigger will function to its best, and it seems they are covering shipping, can't beat that.