GTA

All Springer/NP/PCP Air Gun Discussion General => Air Gun Gate => Topic started by: Kragman1 on August 21, 2024, 09:04:17 PM

Title: A thumbs up for Hatsan USA customer service
Post by: Kragman1 on August 21, 2024, 09:04:17 PM
I have heard many disappointing stories about Hatsan USA's customer service, but I have a perfectly good one to share.

I recently ordered some.pellets durong.pne of their sales, and recieved all but one tin.  Of course, that was the most important one to me 🙄

I emailed them, explained what had happened, got a simple apology in recognition and the pellets were shipped out, no questions asked. 

I know it's a.small thing, but they get an A+ from me for that one.