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All Springer/NP/PCP Air Gun Discussion General => Buyer's, Seller's & Trader's Comments => Topic started by: jeffsenpai on July 25, 2020, 03:36:16 AM

Title: Is field supply a reputable vendor?
Post by: jeffsenpai on July 25, 2020, 03:36:16 AM
Has anyone shopped at https://www.fieldsupply.com  (https://www.fieldsupply.com)? Guns in stock there interest me.

The site does not look the most modern, so I want to know if they are good to purchase from.
Title: Re: Is field supply a reputable vendor?
Post by: Lt. Dan on July 25, 2020, 07:32:19 AM
I've only ordered pellets and optics from them. What I've received came well packed and faster than PA.
I believe their sister company, Wing Supply, would do the same.

https://www.fieldsupply.com/airguns/ammo.html (https://www.fieldsupply.com/airguns/ammo.html)

Or

https://www.wingsupply.com/other/air-guns.html (https://www.wingsupply.com/other/air-guns.html)

I had a defective scope and it was a no hassle return. 

Happy shooting

Lt.Dan
Title: Re: Is field supply a reputable vendor?
Post by: mr007s on July 25, 2020, 07:47:29 AM
I get Vortex pellets from them. No problems.
Title: Re: Is field supply a reputable vendor?
Post by: MI Yeti on July 25, 2020, 08:59:47 AM
I bought a US made gerber folding knife from them a few years ago during a black Friday sale. Their shipping was a bit slow, but I had no issues.
Title: Re: Is field supply a reputable vendor?
Post by: Back_Roads on July 25, 2020, 10:18:15 AM
 Been buying refurbs from them for years, all came shooting great, PCP and break barrel Hatsans for the most part. 8) . Shipping was usually within a week or less, pre covid.
Title: Re: Is field supply a reputable vendor?
Post by: Rat Sniper (AKA: PaulT58) on July 25, 2020, 10:21:44 AM
I buy from them on a regular basis and have had very good service.  The only issue I ever had was when I bought a refurbished Crosman remover from them, it was missing 3 of the 6 magazines that were supposed to be included.  I contacted them and they immediately sent me a new set of 6 magazines!  Can't complain about that level of service!
Title: Re: Is field supply a reputable vendor?
Post by: mikeyb on July 25, 2020, 11:11:45 AM
I'd say YES with one exception that may or may not be their fault.

I've purchased MANY air rifles and pellets from them with mostly good results. Everything "new" was fine. The exceptions were some refurbished air rifles. Mostly Hatsan refurbs and one Umarex/Ruger refurb.

The rifles I purchased were listed as Factory Refurbished. My opinion (no proof) is that several of the Hatsan refurbs I received were also recent returns to FS by customers who either abused the rifles or attempted (with NO knowledge or skill) to repair or modify them. Some of those rifles were NOT functional right out of the box. I'm skeptical these were truly direct from Hatsan because similar rifles I've purchased direct from Hatsan were in MUCH better (but not always perfect) functional condition.

The bad Umarex/Ruger refurb box appeared to be tape sealed direct from the factory repair center, so I'd say FS is NOT responsible for that one. I'd blame really sloppy factory refurb work by Umarex. The customer support I received from Umarex about that rifle has removed ALL my confidence that they have any real repair capability. I'd only recommend Umarex refurbs if you are prepared to tear down the rifle yourself for a complete inspection with possible repairs. FWIW I have several "new" Umarex air rifles and have NO complaints about their performance.

I should note that in all these cases I did NOT complain to FS or try to return the rifle. IMO the delivered price was too good to pass up. I ENJOY working on (repairing, tuning, upgrading, & modifying) air rifles. The parts cost of repairing these defective refurbs was small (sometimes $0) and the enjoyment+knowledge+satisfaction I gained was more than enough to cancel any annoyance at receiving a bad-out-of-box (b-o-o-b) experience. EVERY refurbished rifle I've received from them is NOW accurately shooting at factory specifications and I am very happy with the price I paid regardless of any b-o-o-b experience.

I still recommend Field Supply as a good seller and will continue to buy both new and refurbished products (when the price is right) from them in the future.
Title: Re: Is field supply a reputable vendor?
Post by: bear air on July 25, 2020, 11:15:33 AM
I bought a refurbed 22 marauder from them and pellets too. No problems with any of my transactions and will continue to buy from them.
Title: Re: Is field supply a reputable vendor?
Post by: Rat Sniper (AKA: PaulT58) on July 25, 2020, 11:39:42 AM
I'd say YES with one exception that may or may not be their fault.

I've purchased MANY air rifles and pellets from them with mostly good results. Everything "new" was fine. The exceptions were some refurbished air rifles. Mostly Hatsan refurbs and one Umarex/Ruger refurb.

The rifles I purchased were listed as Factory Refurbished. My opinion (no proof) is that several of the Hatsan refurbs I received were also recent returns to FS by customers who either abused the rifles or attempted (with NO knowledge or skill) to repair or modify them. Some of those rifles were NOT functional right out of the box. I'm skeptical these were truly direct from Hatsan because similar rifles I've purchased direct from Hatsan were in MUCH better (but not always perfect) functional condition.

The bad Umarex/Ruger refurb box appeared to be tape sealed direct from the factory repair center, so I'd say FS is NOT responsible for that one. I'd blame really sloppy factory refurb work by Umarex. The customer support I received from Umarex about that rifle has removed ALL my confidence that they have any real repair capability. I'd only recommend Umarex refurbs if you are prepared to tear down the rifle yourself for a complete inspection with possible repairs. FWIW I have several "new" Umarex air rifles and have NO complaints about their performance.

I should note that in all these cases I did NOT complain to FS or try to return the rifle. IMO the delivered price was too good to pass up. I ENJOY working on (repairing, tuning, upgrading, & modifying) air rifles. The parts cost of repairing these defective refurbs was small (sometimes $0) and the enjoyment+knowledge+satisfaction I gained was more than enough to cancel any annoyance at receiving a bad-out-of-box (b-o-o-b) experience. EVERY refurbished rifle I've received from them is NOW accurately shooting at factory specifications and I am very happy with the price I paid regardless of any b-o-o-b experience.

I still recommend Field Supply as a good seller and will continue to buy both new and refurbished products (when the price is right) from them in the future.

If they are truly refurbished by Hatsan, there should be an "R" stamped right behind the serial number.  If not, then your suspicions may be correct!  Every refurb I have purchased direct from Hatsan has had the "R" stamped on it.
Title: Re: Is field supply a reputable vendor?
Post by: mikeyb on July 25, 2020, 12:31:22 PM

If they are truly refurbished by Hatsan, there should be an "R" stamped right behind the serial number.  If not, then your suspicions may be correct!  Every refurb I have purchased direct from Hatsan has had the "R" stamped on it.

Mine were true factory refurbished Hatsans with the "R" stamped at the end of the SN#. The "R"s I usually get straight from Hatsan have always functioned like new or "ok" and the "ok" ones always shot like new after a little tune-up. I'd say about 40% of the Hatsan refurbs I purchased through FS shot very poorly right out of the box. That's why I suspect (but can't prove) that those "R"s were also FS customer returns that were not "re-processed" a second time by Hatsan techs. Prices I paid "suggest" to me that this is a way to clear returned refurb inventory and I'm quite happy :) to properly repair those rifles when the price is that low.
Title: Re: Is field supply a reputable vendor?
Post by: a1rgunz on July 25, 2020, 01:26:17 PM
I've only bought refurbished airguns from them and I've been very happy with the shipping speed, packaging, and products I've received.
Title: Re: Is field supply a reputable vendor?
Post by: AGEnthused2 on July 25, 2020, 07:28:39 PM
I’ve ordered pellets and airgun magazines from them in the past, shipping even during the COVID crisis has been reasonable.
But I do order all my pellets from Trenier now, whatever I’m not casting.
Title: Re: Is field supply a reputable vendor?
Post by: mafatone on July 25, 2020, 07:44:30 PM
Good place. Their sister site Wing Supply, is cheaper.
Title: Re: Is field supply a reputable vendor?
Post by: douglasr on July 26, 2020, 01:23:25 PM
Good place been shopping there for a few years.
Title: Re: Is field supply a reputable vendor?
Post by: longislandhunter on July 26, 2020, 02:02:36 PM
Been shopping with them for years, never any problems and you can get some great buys.

Jeff
Title: Re: Is field supply a reputable vendor?
Post by: DanD on July 26, 2020, 02:37:45 PM
Good company.  I had an RMA with them and they covered shipping.