GTA
Airguns by Make and Model => Crosman Airguns => Topic started by: maverick on June 20, 2011, 07:56:33 AM
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Getting ready to ship one of my airguns I sold. Has anyone had any better luck with Fedex or UPS? I am assuming Fedex is cheaper. I know not to write what is in the box but I have to tell them Fedx/UPS what is in the box and request a signature for 18yrs or older.
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Maybe I'm the only one here, but I have had nothing but heartache from FedEx.
It amazes me that they can mess up so consistently, and so catastrophically, and still stay in business.
-Joel
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i used fedex when i shipped the benji trail np back to P air. it got there and cost $13 so it was good to me. never shipped ups before
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Well, I do all my shipping from work. We use to use FedEx but had such problems, we switched to UPS. Their service has been excellent. I've never labeled any of my outgoing gun shipments and all have arrived fine. They have an automatic insurance of $100 per package and you can add more insurance at a VERY reasonable price. For instance, I recently shipped a heavy double boxed gun insured for $300 at a cost of under $15 total. And using ground service, it arrived in 2 days at the destination.
I'd personally recommend UPS.
Happy Shooting!!!!
Dave
8)
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Have a rifle & scope on the way UPS. Shipped mine to the guy I am trading with UPS. Fed Ex does a good job where we live now also. Both drivers carry dog treats and are greeted warmly by our dog as a result - after I introduced him to the Lab.
The gentleman shipping my new rifle said FedEx would not take it as 'we are out in the middle of nowhere' or some such.
When I was living in Idaho they would not deliver to our town summer OR winter. Winter, snowmobile, Skiis or snowshoe access only. Summer, a decent dirt road. 8,000 foot pass to go over. The FedEx driver -"I am afraid of the road". UPS -"The road is too hard on our trucks". So, UPS contracted with a local rancher and the hotel owenre to bring the packages in on snowmobile when they came in during the winter and whenever a package showed up when the road was open. FedEx didn't even try. Would leave the package at the post office 26 miles away.
Seems to be the luck of the draw and highly dependant on your local delivery guys.
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When I ship a rifle, I always use UPS. The folks at my local UPS store pretty well know who I am and are very friendly. I've had no problems with either the shipping or delivery of a rifle using UPS. The owner of the shop always greets me with these questions.." What's in it"? and "Are there any gas parts in your package"? He has to ask 'cause they're not allowed to ship anything with gas or any regular guns from that outlet. I've never used FedEx for shipping but deliveries to me has not been very satisfactory. Many times the FedEx driver will ring my doorbell and leave a package outside, propped against the side of the house. On the other hand, UPS has always opened the door and set the package inside the screened- in porch out of sight and weather. Based on my experiences with the two carriers, I'd recommend UPS.
Larry
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I have had many negative encounters with fed ex and one reason is there personal vendetta that workers have toward there bosses and company polices ,they work on commision,no union,no benfits neither thats why they will leave your package anywhere in your area ,usually a neighboor that u might or might not get along with ...packages are also thrown around in the truck from what i,ve seen and trust me i have seen plenty ,at my pick up site i have seen them play kick ball and have reported them and guess whats there response it wasnt me he saw ,yeah right ..ups is a better courier for service cause out of 25 years of there service to me i,ve never recieved anything broken or chipped and i consider them very responsible ..i would never want to recieve from fed ex unless i pick up and check item at the site where it was recieved in front of supervisor .....if they had a union maybe things would of been dealt with better care .....ups hands down unless fed ex has people working for them very long who are very responsible cause nowin days people dont care cause its not there package being delievered ...btw they never ask whats in my package except for theres nothing explosive right mr lopez ...jorge
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UPS for me, and if I'm asked what is in package the answer is "sporting goods".
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I prefer UPS, being a shipper for 20 yrs now. FedEx Air services and FedEx Ground/ home delivery operate, or did operate under 2 completely delivery systems. FedEx ground was actually RPS (Roadway Packaging Systems),the worst delivery service of all time, purchased by FedEx, and each driver was a owner/operator subcontractor. I trust FedEx air, but not ground.
I mark my boxes "repair return".
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Maybe I'm the only one here, but I have had nothing but heartache from FedEx.
It amazes me that they can mess up so consistently, and so catastrophically, and still stay in business.
-Joel
I second that! Nothing but frustration. Waiting for Hammerli Nova(.177) from Airguns Daily and I know this shipment will get botched. No more Fed Ex!
Barry
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I like UPS because UPS drivers who deliver your packages are UPS employees. FedEx drivers are contractors. I have yet to have a FedEx driver take the time to ring the door bell to let me know I have a package on my porch. UPS always rings the bell. I hate to nitpick, but how much energy does it take to push the door bell buttom???
http://fedex.com/us/customersupport/customcritical/faq/owner.html (http://fedex.com/us/customersupport/customcritical/faq/owner.html)
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Neither !!!!! ......USPS rocks
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I have never received a box from UPS that wasn't damaged in some way or form. And I do not mean scuffs or small dents but open boxes, smashed contents, or punctures. This is over a span of 20 odd years at over 14+ locations up and down the west coast.
If anything I have to complain about Fed EX is they are more prone to leave a sticky note on the door. Package or no package left. UPS in Seattle did this too. UPS in Or and Calif never did this.
Never had issue with Fed EX in damage claims. UPS however I have had numerous dealings with them and either stolen, damaged, missing item (empty box), or miss delivered packages.
Relation to airgun laws, UPS delivered all my guns sans signature and left them on the porch.
Favorites are USPS and DHL But all 4 are easy to ship with. I have only had issues with them as a recipient.
(http://img714.imageshack.us/img714/9896/pc77009.jpg)
This is actually a good looking example. My breech and some packaging with part of the barrel was hanging out of this hole.
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I've had great result's with UPS and I ship directly from one of the main hubs. The guys down there know me like family and I can never get out of their without telling them about my latest airgun hunting adventure hehe. Ed
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NEITHER !
Last week I recieved my FWB 124, shipped by UPS from Portland OR to Eugene (105 miles).
Result:
Cracked stock >:(
USPS for me from now on..
Dont even get me started about Fedex....dual tire tracks accross a squashed guitar box...delivered, dumped and ran....he forgot to knock, or wait for signiture.
1966 Martin D-18, if you know what that is, you will appreciate the loss.
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NEITHER !
Last week I recieved my FWB 124, shipped by UPS from Portland OR to Eugene (105 miles).
Result:
Cracked stock
Reciever fork bent, barrel takes a left turn and is 1/4" out of line at the muzzel.
>:( >:( >:( >:( >:( !!!!!!!
USPS for me from now on..
Dont even get me started about Fedex....dual tire tracks accross a squashed guitar box...delivered, dumped and ran....he forgot to knock, or wait for signiture.
1966 Martin D-18, if you know what that is, you will appreciate the loss.
'66 D-18!!!!!! What a tragic story. I feel for your loss....
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I've shipped/received quite a few guitars over recent years. USPS was always the best - even from Houston to Alaska.
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NEITHER !
Last week I recieved my FWB 124, shipped by UPS from Portland OR to Eugene (105 miles).
Result:
Cracked stock
Reciever fork bent, barrel takes a left turn and is 1/4" out of line at the muzzel.
>:( >:( >:( >:( >:( !!!!!!!
USPS for me from now on..
Dont even get me started about Fedex....dual tire tracks accross a squashed guitar box...delivered, dumped and ran....he forgot to knock, or wait for signiture.
1966 Martin D-18, if you know what that is, you will appreciate the loss.
Wow... sorry about the loss of the Martin.
I have had better luck with UPS, and the driver knows us now. My issues with Fedex is they never wait when a signature is required, and I work from home.
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I've shipped and received over 200 guitars and a bunch of
AGs. Most I ship FEDEx , some usps, I receive mostly UPS.
UPS has done the most damage. I received an 'Evanix Blizzard with a cracked stock.
UPS picked it up for damage assessment. They denied the claim and shipped it back to me. When I opened the box the stock fell apart into two pieces. Much worse that the first shipping. I sent pics and complained but it did nothing and the seller did nothing either. I lucked out..after a 2 month search I found a reasonable replacement stock.
I could have bought a new gun for what the BS cost me. Always use AmExp to pay for internet orders, they stand behind everything that might happen. I used MC to pay for the Blizzard....big mistake.
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UPS or FDX. Boy that is a hard one. They both seem to be equal opportunity destroyers. It seems that if you get a package that does not have boot prints on it you're just lucky that day. I know a guy from school that retired as a big wheel from UPS. I made a comment to him one time about the damage to packages I have recieved. For a commercial account. He turned red, laughed like a crazy person and has not spoken to me since. That's been 6yrs now. Maybe, just maybe , I should not have brought this up at a party at his house. Ya think. ;D ;D ;D ;D ;D
I guess having thick skin is not one of thier finer points.
Bogey
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We have a handy FEDEX/Kinko's store. You can request that they hold at the store. Which is nice when your trying to sneak something past the airgun police... :-*
Haven't had enough experience with them to compare to UPS - which almost always has some box damage. Luckily so far the contents have survived.
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I don't want to shoot anybody or any company down, but my experience w/FedEx has been terrible. Everytime and i mean EVERYTIME something has been sent to me through FedEx they always never delivered on the said date. They even went to the point of lying by saying that they attempted to deliver but no one was there to pick up or answer. Now all these times I swear that I was home...waiting, waiting and waiting, but they never came. so there you have it, to me, they are unreliable.
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Whew. had great luck with all of 'em over the years receiving model aircraft parts, etc. Delivery of my gun to my local FedEx/Kinkos for pickup went off without a hitch...not a scratch on the package. Kudos to Pyramyd for great packing. Granted both UPS and FedEx never knock loud enough to be heard before they stick the package under the door mat or behind a garden bush and bail. You guys are makin' me think hard about getting an AmEx card...altho i have had good luck with M/C successfully disputing bogus charges for me.
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I don't want to shoot anybody or any company down, but my experience w/FedEx has been terrible. Everytime and i mean EVERYTIME something has been sent to me through FedEx they always never delivered on the said date. They even went to the point of lying by saying that they attempted to deliver but no one was there to pick up or answer. Now all these times I swear that I was home...waiting, waiting and waiting, but they never came. so there you have it, to me, they are unreliable.
had the same experience with FEDEX on last shipment From PA. I was home the whole time and then it said delevery attempted nobody was home. I guess that is what happens whne they use contractors who could not get to all the packages and they do not want to get canned by FEDEX.
MY UPS terminal has one guy who always insists on me cutting open the box to see there is no pellets shipped with the rifle. It really pisses me off as I do a good pack and then he wants to look inside and halfazz redo it. I have tried numerous times to tell him that is not required. I finally found a drop off location that has been in business for 28 years that just takes the box no questions. It adds an extra day to the shipment and more handling but the guy at the terminal has driven me away from shipping from there
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Well .......... as I get older and sooo much closer to my final slide to glory, I just hope my funky old worn out bod doesn't get shipped anywhere by either.
I did enough damage to it in the '60s, and have continued to pile on that ....... abuse ....... over the years, to the point that I absolutely friggen 'demand' a smoother ride to my final rest than either of them have rep to providing!!!
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I have had better service from UPS. FedEx has lost packages in transit for me twice. One was never found.
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Having my business here on my property, I get alot of deliveries here.
Fed up with FedEx
Most of the FedEx drivers I see around here are rude in traffic and surly on the very rare occation that one will go to the trouble of having me sign for a package.
Some of them can't read street signs well enough to know 'North Main St' from 'South Main St' which is clearly marked in the center of our small town.
When FedEx make drop off's they are lazy. They leave the package on the edge of the front porch where they don't have to go up three steps to put the package out of the rain, or away from where anyone passing by can see it and think no one is home. They rarely check to see if I'm here to sign for a package.
UPS
The UPS drivers are curtious in traffic, and friendly, cheerful, and polite when I sign for a package.
In the 19 years I've been here, they've never delivered any of my packages to the wrong address.
They always take the time to walk to the back of my house to make the delivery. If I'm not home, they leave the package on the back porch, up against the house, where it won't get rained on.
The UPS drive who had this area for many years retired last year. He lives, and was based out of a UPS distrabution center about 40 miles away, but he was so well liked here that the local News Paper did a write-up about him with where to send cards of well wishes. I can tell you that will never happen with FedEx drivers
When a supplier gives a choice, I always ask for UPS to make the delivery.
Paul.
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Airiscool has the same Fedex guys I do in Orygun.
Last Saturday, as i was discovering all the damage to my UPS delivered FWB,
my neighbor was getting a package from Fedex. Since I had seen him leave a
few minutes earlier,I ran out to try and get his delivery completed.
((he has a side business building very high end fly rods and his own design
fly reels. Not to mention the fly collections he ties with extict bird feathers from
Chineese museums, that fetch $500+ per fly. Some single feathers cost over $1K)))
His mother who was my neighbor for 20 years, just passed last week, and the Fly Guy
had been living there for the last 2 years, most days to nurse her....
I know, this sounds like a made up story, but all is gospel truth.
The Fedex guy walked up to the house with one hand held to his ear on a cell...
Started writing the sticker, when I offered to sign.....
"only FlyGuy sig will do.." sez the cell phone wielding one.
So I ask if he could stop by again later if he is still in the area...
"one stop per day" sez the surly one..
I ask, can I have cell # to let him know when Mr. Fly gets home...
"NO, one stop per day" sez he, as he smiles from his position of holding all the
cards and the package my friend needs.
That arrogant smile was his final communication.
Mr. Fly really needed that package as part of a shippment to Russia...
All above probaly sounds like fiction.....but fact can really amaze us sometimes.
(besides, I am not that creative)
One more credibility test....
Fly Guy knows Robert Beeman from waaay back.
He once had one of the .25 R-1's...really regrets selling it.
USPS only for me from now on....
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Hate to get started on this because I have had such bad experiences with FEDEX that I am thoroughly FEDUP with them. I do a lot of my own auto work and a couple of my parts suppliers ship FEDEX. I have ordered several items from our own PyramydAir who uses FEDEX. I am so FEDUP with their delivery of damaged packages that I have included letters in things that I have returned to PyramydAir letting them know that all the damage they see was there when I received the package. I got so used to the damage from my auto parts supplier that I came up with the phrase, "You know what you are getting with FEDEX delivery because you can see it sticking out of the box". I have received a ton of stuff over many years delivered by UPS and have NEVER had package damage and I get a lot of stuff from Amazon.com which uses UPS.
UPS always at least rings the doorbell when making a delivery and leaves it right in front of the door if we are not at home. FEDEX comes at ALL times of the day or night and plops it somewhere on the porch and walks away with NO notice given (we get a lot of morning surprises over this).
When I used to go to a FEDEX office to send something (which I don't do anymore), I either had to holler to get someone's attention or wait in a line while the staff joked around with each other over a bunch of nonsense while ignoring those waiting until it was convenient for them to wait on us and then we were treated like pests that just had to be dealt with. When I go to the UPS office, I am greeted with extreme courtesy as if I were a valued customer and made to feel at home while I am there.
The smallest comparison is that UPS is a little cheaper than FEDEX.
I have come to the conclusion that there is a difference in company hiring policy that makes a difference. I have yet to meet a UPS employee that wasn't knowledgeable, polite, caring and friendly. I have yet to meet a FEDEX employee that is any of these!
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I use UPS despite the fact that they are a bunch of union workers, I've recieved from Fed Ex but never shipped through them. I've shipped USPS but they are too expensive for large items. The local UPS guys are all hunters and shooters too, so we get along well. One of the delivery drivers is an avid air gunner. I've had no problems with any of them, but I have a problem with dropping off a package to the local Post Office and dealing with a "man" in his 60's that has painted nails and ear rings, maybe I'm too square.
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This is a followup on my previous posting on this subject.
Received a new Crosman Nitro Venom last night with a FedEx (FedUp) delivery and, as expected, no doorbell ring, no knock, nothing! Not even a delivery notice. And, as expected, the reinforced sealing tape on one end of the carton was broken open and the cardboard crushed from apparently being thrown or dropped hard. I've really had it with this company!!! >:(
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And today; Just received a new stock from Crosman which they sent via UPS; it arrived safely, intact, and looks as if it just got packaged. What a difference!
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Just shipped a package UPS. FedEx is not running where we live. The floods 90 miles to the West have the roads blocked and closed and FedEx doesn't want to drive the 200 miles around the back roads to get to our location.
So, like them or not - today it is UPS. Their nearby place is a bit more than an hour in the other direction and they are still running the routes.
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With either one, what happens if you try to ship a 30/06 rather than an air rifle?
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With either one, what happens if you try to ship a 30/06 rather than an air rifle?
Better have a copy of your FFL in hand when you walk through the door.
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Just to add to FedUp's woes, when I received my Ruger Air Magnum via FedEx, one end of the package was crushed as if it had been dropped hard or tossed and the styrofoam packing around the rifle was broken up. The butt pad of the rifle, which was where the crushed packing was, looked like it had been dropped on the ground. Just more fuel to the fire. Yeckk!
Just don't understand why so many air rifle vendors continue to use this company for their shipping!!!
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i have had perfect service with fedex. ;D i have had substandard service (Very substandard) with ups and usps. i could go on about what and why but only if you really want to hear it. i only ship fedex anymore. and if at all possible when i order i will specify fedex. i have refused to sell and buy a few times because of ups shipping. what a pain in the ... they r. and my local postal carrier shouldn't even be allowed to operate a motor vehicle. seriously.
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UPS UPS UPS UPS UPS UPS Nothing but!
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i guess it's a toss up and more pertinent to what kind of local help and drivers etc you have. or vendetta they have against you. my experience is the same as yours except opposite with fedex and ups. fedex is awesome and ups blows ;D
Hate to get started on this because I have had such bad experiences with FEDEX that I am thoroughly FEDUP with them. I do a lot of my own auto work and a couple of my parts suppliers ship FEDEX. I have ordered several items from our own PyramydAir who uses FEDEX. I am so FEDUP with their delivery of damaged packages that I have included letters in things that I have returned to PyramydAir letting them know that all the damage they see was there when I received the package. I got so used to the damage from my auto parts supplier that I came up with the phrase, "You know what you are getting with FEDEX delivery because you can see it sticking out of the box". I have received a ton of stuff over many years delivered by UPS and have NEVER had package damage and I get a lot of stuff from Amazon.com which uses UPS.
UPS always at least rings the doorbell when making a delivery and leaves it right in front of the door if we are not at home. FEDEX comes at ALL times of the day or night and plops it somewhere on the porch and walks away with NO notice given (we get a lot of morning surprises over this).
When I used to go to a FEDEX office to send something (which I don't do anymore), I either had to holler to get someone's attention or wait in a line while the staff joked around with each other over a bunch of nonsense while ignoring those waiting until it was convenient for them to wait on us and then we were treated like pests that just had to be dealt with. When I go to the UPS office, I am greeted with extreme courtesy as if I were a valued customer and made to feel at home while I am there.
The smallest comparison is that UPS is a little cheaper than FEDEX.
I have come to the conclusion that there is a difference in company hiring policy that makes a difference. I have yet to meet a UPS employee that wasn't knowledgeable, polite, caring and friendly. I have yet to meet a FEDEX employee that is any of these!
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I've gad very good lucky with both companies but I preffer fedx mainly because they deliver to my area before 1pm every single time.. ups on the other hand drops off packages sometime between 3 and 7.. idk about you guys but the waiting on the day of delivery is killing me.. so ibuse fedx whenever I can since I will get up to 7 or 8 hrs sometimes even up to 10hrs before ups would drop it off
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NEITHER !
Last week I recieved my FWB 124, shipped by UPS from Portland OR to Eugene (105 miles).
Result:
Cracked stock >:(
USPS for me from now on..
Dont even get me started about Fedex....dual tire tracks accross a squashed guitar box...delivered, dumped and ran....he forgot to knock, or wait for signiture.
1966 Martin D-18, if you know what that is, you will appreciate the loss.
That's outrageous. I would have gone to the branch every day to complain.
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I smartened up a while ago. No D-18 Martins but Have had some nasty deliveries. I installed a video camera system for security along with perimeter alarms. Have a large HD dvr so if something goes wrong I have it on video. When I got my blizzard with the broken stock it didn't happen at my driveway. Some of these drivers are OK they are given items where the damage has already been done and are told to deliver it. Some are aware some aren't. I'm waiting to catch the guy on video dropping my package.
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Today I received Summit stock from Crosman via UPS. Damage to the stock itself is not gross enough to be seen but check out the damage to the box. Can't blame this on UPS. Crosman bears full credit for this as the stock was in that one flimsy blister bag, a big wad of brown paper at the foregrip end of the box, nothing at the butt end, and no packing whatsoever of any kind to take up the space along the length of the stock. Disgusting. Someone who packages shipments either just takes no pride in their work and/or has no common sense. You can't blame UPS or FedEx when people do not pack intelligently.
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In my area I perfer FED-X. They Del. Saturdays and have never received anything damaged. Most of the things shipped by UPS go right by me to Little Rock and back to Memphis. That makes allot of since. Lets just see how many times we can load and unload it. More chances of damage and later shipment receiving.
On the other hand I have freinds that work UPS and that is a plus. Ups drivers will call you and meet you for you to arrange a pickup. Their dispatchers will alert them. Fed-x claim they can't or just will not. So it is a TOSS UP on just how fast and bad you need it.