Quote from: Bayman on May 23, 2022, 01:45:10 PMUTG was always good about replacing scopes back then, but it got frustrating sending scopes back and forth. Getting off that ride was expensive but worth every dime. I sincerely wish you have better luck with the next Vortex scope. Nobody needs the broken scope headaches. RonMy first experience with UTG and a broken scope was a very good one. Scope replaced free of charge, no questions asked and no shipping. Not so much the last time around. The UTG regional sales rep I spoke with the first time around had left the company for greener pastures. Apparently UTG has a reputation for very high staff turnover as workers there feel very pressured to produce, and for relatively little pay compared to the industry standards. I discovered this tidbit of information while trying to research the sales rep I was dealing with and the UTG company in general. The last sales guy I dealt with was a real jerk. Nickel and dimed me every step of the way, initially suggesting that I accept a replacement scope that cost less than half of the one I was returning under warranty. At one point he also let slip that the True Strength platform that they claim makes their scopes airgun worthy only applies to the True Hunter scope.........I had one of those break on an air rifle too! Further, he claimed that no scope, whatever the brand, would last on a springer.Have to agree with Bayman on this one. Good scopes, that will stand up to the beating they take on airguns, are relatively expensive, but worth the lack of headaches if they don't break or, if they do break, the lack of hassle if they need to be returned.Of course, you could buy 6 cheap scopes off Amazon for the price of any of the AIrmax Compact scopes and throw as you go ( I say the Compact range because the reticles on Hawke scopes are very fine and difficult to see in low light or on a dark background unless you have an IR). I can't speak for Vortex.Regardless, for anyone considering a UTG scope be for-warned. You should plan on returning it at least once, and maybe receiving the used car salesman treatment when you do. Personally I would have happily paid the difference between the Hawke scope of my choice, rather than pay shipping to return the broken scope to UTG and endure the humiliating, one month long+ "negotiation" with the UTG rep, simply to replace a scope that UTG admitted was faulty, and was still under their "lifetime warranty".Then again, your experience may be different.
UTG was always good about replacing scopes back then, but it got frustrating sending scopes back and forth. Getting off that ride was expensive but worth every dime. I sincerely wish you have better luck with the next Vortex scope. Nobody needs the broken scope headaches. Ron
This thread turned faster than Keen’s reticle!
Quote from: Luthier Vandros on May 25, 2022, 02:37:03 PMThis thread turned faster than Keen’s reticle!ROFL Out Loud!
For what little it's worth at this point, I've traded emails with Vortex and been told by a CS rep named Clay thatall their scopes are tested and springer rated right along with having a no questions asked warranty, which you already found out. Maybe a case of the adage Built on a Monday or Built on a Friday??Also for the little it's worth, no scope company (or guns for that matter) is immune from building bad scopes at times.You could get one that never fails to one that fails inside a tin of pellets...lol.If in doubt, buy a Dampa Mount...well, buy one if you can find one anyway since I did check a few places in the USand except for Fleabay, they're currently out of stock, although both Krale or Mundilar show to have them.