What screws are you talking about ? All you have to do is email unamarex and they will send you a return form to fill out, fill it out and attach a photo copy of the reciept from when you bought it. mail it in to the address on the form and youll have a 3x9 rws ao scope in 8 days at your door. then follow our recommendations to securing the scope mount/rings and your good to go.Contact Anna ay umarex here is her email, anna@umarexusa.com, you need the original reciept to make a copy of it, as long as you have that your good to go. i wasnt even the original purchaser, kent was from this forum , but he is so cool he emailed the reciept to me and i got my replacement scope. listen they are giving the rws 3x9 ao scopes out cause they said they are stronger desighn but they dont have the ir reticals, id rather have a stronger scope myself..