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Author Topic: I'm loving Krale right now.  (Read 1126 times))

Offline Bayman

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I'm loving Krale right now.
« on: April 20, 2021, 10:19:36 AM »
I ordered a Hw30 for my girlfriend on Sunday. Sunday night while they were closed I asked them to add ten tins of pellets. They replied no problem and sent me a link to pay for the pellets. Then my credit cards were locked because of my recent identity theft. I asked them to hold the order until I ironed it out. They said no problem. Monday morning I had to go to the bank unlock my cards and by time that was squared away and I paid for the additional pellets Krale was closed for Monday. Very early this morning (Tuesday) they emailed me that the order will ship today. I sent the attached email this morning and got the attached response. Simply amazing.
« Last Edit: April 20, 2021, 10:23:35 AM by Bayman »
  • USA,  NY
Hw30- .177- Vortek PG2, Williams peep sights
Hw30 Laminate- .177- Vortek PG2, Hawke Airmax 2-7x32 AO. 
Hw50- .177- Vortek PG3, Hawke Airmax 3-9x40 AO
Hw50- .22 - Vortek PG2, Williams peep sights
Hw95- .177- Vortek PG2, Hawke Airmax 3-9x40
Hw97SE (Green 77 Laminate stock)-.177 Vortek PG3, Hawke 4-12x40 Airmax
P1- 0.20 now .177

Offline jccams

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Re: I'm loving Krale right now.
« Reply #1 on: April 20, 2021, 11:03:08 AM »
Good deal Ron.  I am getting ready to order a HW35E from them, hope I have the same experience, they have been very responsive to my questions.
  • Hamburg, MI USA
Diana LP8 Magnum-For Sale

Offline SpiralGroove

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Re: I'm loving Krale right now.
« Reply #2 on: April 20, 2021, 11:11:51 AM »
Good deal Ron.  I am getting ready to order a HW35E from them, hope I have the same experience, they have been very responsive to my questions.
Yup Guys,
I've ordered at least 15 Weihrauch guns from Krale ... easily the best (and cheapest) vendor for HW's in the World.  Hey Jccams, your gonna love the HW35E ... hopefully in .177 caliber ;).
  • Bothell, WA
PCP's:
BSA R10 (.177) Regulated
AR2079A-HPA (.177)
AR2079A-HPA (.22)
QB79-HPA (.22)
RAW HM1000x LRT Camo - (.22)

Pumper's:
1973 Benjamin Franklin 342
1984 Benjamin Franklin 347

Springer's:
Beeman R9   (.20) - Circa 2019
Beeman R10 (.20) - Circa 1988
HW30S (.177)
HW35E (2) (.177)
HW35E (.177) Nickel
HW50S (.177)
HW50S Nickel (.177)
HW80 (.20)
HW95 Hybrid (.177)

Offline Bayman

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Re: I'm loving Krale right now.
« Reply #3 on: April 20, 2021, 11:15:26 AM »
Good deal Ron.  I am getting ready to order a HW35E from them, hope I have the same experience, they have been very responsive to my questions.
This my third or fourth gun from Krale. One of them was ordered over the weekend when they were closed, shipped Monday and received Tuesday afternoon. Basically next day service from another continent. I've never had a problem with them. I can't say the same for AoA or PA. Mundilar in Portugal is excellent too. They went way way above my expectations of good service. Their prices and shipping aren't quite as good as Krale but they did things to get me what I wanted that NOBODY ELSE would. It's a shame the Weihrauch distributors here in the US treat us like they're doing us a favor.
  • USA,  NY
Hw30- .177- Vortek PG2, Williams peep sights
Hw30 Laminate- .177- Vortek PG2, Hawke Airmax 2-7x32 AO. 
Hw50- .177- Vortek PG3, Hawke Airmax 3-9x40 AO
Hw50- .22 - Vortek PG2, Williams peep sights
Hw95- .177- Vortek PG2, Hawke Airmax 3-9x40
Hw97SE (Green 77 Laminate stock)-.177 Vortek PG3, Hawke 4-12x40 Airmax
P1- 0.20 now .177

Offline jccams

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Re: I'm loving Krale right now.
« Reply #4 on: April 20, 2021, 11:20:09 AM »
Good deal Ron.  I am getting ready to order a HW35E from them, hope I have the same experience, they have been very responsive to my questions.
Yup Guys,
I've ordered at least 15 Weihrauch guns from Krale ... easily the best (and cheapest) vendor for HW's in the World.  Hey Jccams, your gonna love the HW35E ... hopefully in .177 caliber ;).
.177 it is Kirk, wish I had the money to buy another 50s too but it is only the one now.
  • Hamburg, MI USA
Diana LP8 Magnum-For Sale

Offline SpiralGroove

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Re: I'm loving Krale right now.
« Reply #5 on: April 20, 2021, 11:31:17 AM »
It's a shame the Weihrauch distributors here in the US treat us like they're doing us a favor.

Yes - > Perfectly Said ;)
  • Bothell, WA
PCP's:
BSA R10 (.177) Regulated
AR2079A-HPA (.177)
AR2079A-HPA (.22)
QB79-HPA (.22)
RAW HM1000x LRT Camo - (.22)

Pumper's:
1973 Benjamin Franklin 342
1984 Benjamin Franklin 347

Springer's:
Beeman R9   (.20) - Circa 2019
Beeman R10 (.20) - Circa 1988
HW30S (.177)
HW35E (2) (.177)
HW35E (.177) Nickel
HW50S (.177)
HW50S Nickel (.177)
HW80 (.20)
HW95 Hybrid (.177)

Offline Oldgringo

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Re: I'm loving Krale right now.
« Reply #6 on: April 20, 2021, 12:17:31 PM »
IIRC, I've bought 5 rifles from Krale.  All purchases have gone swimmingly.  The only hitch was when Lousiville customs let a rifle sit in their hidey-hole over a weekend.  Custom's rewrap was atrocious but the gun arrived unscathed nevertheless.
  • Pineywoods of east Texas
Gittin' old beats not gittin' old!

On the map!

Offline SpiralGroove

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Re: I'm loving Krale right now.
« Reply #7 on: April 20, 2021, 12:41:20 PM »
IIRC, I've bought 5 rifles from Krale.  All purchases have gone swimmingly.  The only hitch was when Lousiville customs let a rifle sit in their hidey-hole over a weekend.  Custom's rewrap was atrocious but the gun arrived unscathed nevertheless.
Yes Greg,
Those dang border issues :P.
  • Bothell, WA
PCP's:
BSA R10 (.177) Regulated
AR2079A-HPA (.177)
AR2079A-HPA (.22)
QB79-HPA (.22)
RAW HM1000x LRT Camo - (.22)

Pumper's:
1973 Benjamin Franklin 342
1984 Benjamin Franklin 347

Springer's:
Beeman R9   (.20) - Circa 2019
Beeman R10 (.20) - Circa 1988
HW30S (.177)
HW35E (2) (.177)
HW35E (.177) Nickel
HW50S (.177)
HW50S Nickel (.177)
HW80 (.20)
HW95 Hybrid (.177)

Offline Bayman

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Re: I'm loving Krale right now.
« Reply #8 on: April 20, 2021, 04:59:30 PM »
They checked out and tested the gun for me this morning and then packed it up. UPS picked it up today at 7:38pm (their time). It's due to be delivered tomorrow between 12 & 3 pm. Remarkable customer service and next day shipping to another continent. Well worth the $59.84 shipping.

Also coming are two sets of Sportsmatch rings and 26 tins of pellets to diffuse the shipping cost . I ordered the other stuff and because they aren't currently available here and they were priced better than here when they are.

If I bought the rifle alone, with shipping it was $302.46. Which is still $11.52 cheaper than AoA with their free one week shipping. IF they had it in stock. So it's like I got personal service and free over night shipping on everything I ordered. Gotta love it
  • USA,  NY
Hw30- .177- Vortek PG2, Williams peep sights
Hw30 Laminate- .177- Vortek PG2, Hawke Airmax 2-7x32 AO. 
Hw50- .177- Vortek PG3, Hawke Airmax 3-9x40 AO
Hw50- .22 - Vortek PG2, Williams peep sights
Hw95- .177- Vortek PG2, Hawke Airmax 3-9x40
Hw97SE (Green 77 Laminate stock)-.177 Vortek PG3, Hawke 4-12x40 Airmax
P1- 0.20 now .177

Offline jccams

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Re: I'm loving Krale right now.
« Reply #9 on: April 20, 2021, 06:21:26 PM »
Well my experience is not going so well  When I hit "place order" nothing happens, all the information is there.  Maybe this is an omen, I am not supposed to have a 35E.  It is not in stock anyway but Jaron said I could still order and it would ship when it came in.  Thinking about it though that may be why nothing happens, maybe you can't pre-order.  IDK
  • Hamburg, MI USA
Diana LP8 Magnum-For Sale

Offline Bayman

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Re: I'm loving Krale right now.
« Reply #10 on: April 20, 2021, 06:35:01 PM »
Well my experience is not going so well  When I hit "place order" nothing happens, all the information is there.  Maybe this is an omen, I am not supposed to have a 35E.  It is not in stock anyway but Jaron said I could still order and it would ship when it came in.  Thinking about it though that may be why nothing happens, maybe you can't pre-order.  IDK
C'mon Jeff. It's not an omen. There's a bunch of stuff it could be. Could just be an incompatible browser or maybe you have to order it by email. Just email them and they'll be in touch tomorrow. I had stupid issues with my credit cards because it was an international transaction and I had my identity stolen in December. Still the problem wasn't on their end.
Email them and Hang tight!
  • USA,  NY
Hw30- .177- Vortek PG2, Williams peep sights
Hw30 Laminate- .177- Vortek PG2, Hawke Airmax 2-7x32 AO. 
Hw50- .177- Vortek PG3, Hawke Airmax 3-9x40 AO
Hw50- .22 - Vortek PG2, Williams peep sights
Hw95- .177- Vortek PG2, Hawke Airmax 3-9x40
Hw97SE (Green 77 Laminate stock)-.177 Vortek PG3, Hawke 4-12x40 Airmax
P1- 0.20 now .177

Offline Yogi

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Re: I'm loving Krale right now.
« Reply #11 on: April 20, 2021, 10:32:59 PM »
They checked out and tested the gun for me this morning and then packed it up. UPS picked it up today at 7:38pm (their time). It's due to be delivered tomorrow between 12 & 3 pm. Remarkable customer service and next day shipping to another continent. Well worth the $59.84 shipping.

Also coming are two sets of Sportsmatch rings and 26 tins of pellets to diffuse the shipping cost . I ordered the other stuff and because they aren't currently available here and they were priced better than here when they are.

If I bought the rifle alone, with shipping it was $302.46. Which is still $11.52 cheaper than AoA with their free one week shipping. IF they had it in stock. So it's like I got personal service and free over night shipping on everything I ordered. Gotta love it

Yes, Krale is great.  Smart to order a bunch of stuff.  I really helps defer shipping costs.  When my orders take more than 3 days, I feel cheated. ;)

-Y
  • San Francisco, CA
Hatsan 95 Vortex, .22
RWS 6G, .177
RWS LP8 Magnum, .177
Diana 340 N-Tec, .22 Compact Lexus
HW 50S, .177, .20, and .22

Offline RunsOnAir

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Re: I'm loving Krale right now.
« Reply #12 on: April 21, 2021, 04:03:44 PM »
Well my experience is not going so well  When I hit "place order" nothing happens, all the information is there.  Maybe this is an omen, I am not supposed to have a 35E.  It is not in stock anyway but Jaron said I could still order and it would ship when it came in.  Thinking about it though that may be why nothing happens, maybe you can't pre-order.  IDK

Regarding your issue,
As mentioned by Ron, check browser compatibility, especially if buttons don't seem to work as intended. It may also be a "pop-up blocker" if the button attempts to open a new window. Technology is great except when it doesn't work as seamlessly as hoped.

My first and only attempt to purchase from Krale did not go through because I could not find USA as a shipping destination from the drop down menu at checkout.
When I figured it out the next day after a good night's sleep, the item was out of stock. That was a bummer and an "ID10T"  or "user level" error:  I had failed to see that I was on the European side/version of the Website and that there was a "US" one I had to select.
  • USA, CA, Sierra Nevada
Sheridan C9 Silver Streak .20
Artemis PP750 .22
AV Avenger .22

Offline aladdin

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Re: I'm loving Krale right now.
« Reply #13 on: April 21, 2021, 06:34:12 PM »
I have been trying to buy from them for 3 days. They even sent me a link to pay, Still can't get it done. I did all the usual called the bank, no problem with the credit card on there end. Cleared the history. Everything seems to go normal then at the end after payment processing I just keep getting a message "this payment has been canceled go back and try again". My credit card company can see the failed payments.  But can't explain why.
  • Wa. on the coast
Just line up the sights and pull the trigger.

Offline Bayman

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Re: I'm loving Krale right now.
« Reply #14 on: April 21, 2021, 06:46:11 PM »
I have been trying to buy from them for 3 days. They even sent me a link to pay, Still can't get it done. I did all the usual called the bank, no problem with the credit card on there end. Cleared the history. Everything seems to go normal then at the end after payment processing I just keep getting a message "this payment has been canceled go back and try again". My credit card company can see the failed payments.  But can't explain why.
Try another card or explain the situation to the bank you have the card with and ask them to wire the money there for free. The only problems I've had with payment has always been on my end. International internet sales often throw up fraud protection flags. More so when they're for several hundred dollars.
  • USA,  NY
Hw30- .177- Vortek PG2, Williams peep sights
Hw30 Laminate- .177- Vortek PG2, Hawke Airmax 2-7x32 AO. 
Hw50- .177- Vortek PG3, Hawke Airmax 3-9x40 AO
Hw50- .22 - Vortek PG2, Williams peep sights
Hw95- .177- Vortek PG2, Hawke Airmax 3-9x40
Hw97SE (Green 77 Laminate stock)-.177 Vortek PG3, Hawke 4-12x40 Airmax
P1- 0.20 now .177

Offline aladdin

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Re: I'm loving Krale right now.
« Reply #15 on: April 21, 2021, 07:08:07 PM »
Bayman
I did explain to the bank. As I said they can see the failed payments. but can not explain why.  I did not ask them to wire the payment.  I may try a phone call to krale.  The 9 hour time difference is a problem.
Thanks for the ideas.
  • Wa. on the coast
Just line up the sights and pull the trigger.

Offline jccams

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Re: I'm loving Krale right now.
« Reply #16 on: April 21, 2021, 08:06:39 PM »
Regarding your issue,
As mentioned by Ron, check browser compatibility, especially if buttons don't seem to work as intended. It may also be a "pop-up blocker" if the button attempts to open a new window. Technology is great except when it doesn't work as seamlessly as hoped.
I have tried two browsers, one being Google chrome and two different computers, pop-up blocker on and off.  I can't even get to the point of entering my cc info.  I sent a screen shot of where I get stuck to Jaron at Krale, we'll see what he says.
  • Hamburg, MI USA
Diana LP8 Magnum-For Sale

Offline Bayman

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Re: I'm loving Krale right now.
« Reply #17 on: April 21, 2021, 08:27:43 PM »
Wish both of you guys luck. I'm sorry things aren't going smoothly.
  • USA,  NY
Hw30- .177- Vortek PG2, Williams peep sights
Hw30 Laminate- .177- Vortek PG2, Hawke Airmax 2-7x32 AO. 
Hw50- .177- Vortek PG3, Hawke Airmax 3-9x40 AO
Hw50- .22 - Vortek PG2, Williams peep sights
Hw95- .177- Vortek PG2, Hawke Airmax 3-9x40
Hw97SE (Green 77 Laminate stock)-.177 Vortek PG3, Hawke 4-12x40 Airmax
P1- 0.20 now .177

Offline jccams

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Re: I'm loving Krale right now.
« Reply #18 on: April 22, 2021, 09:35:24 AM »
Wish both of you guys luck. I'm sorry things aren't going smoothly.
Update, it appears that I was successful.  Jaron suggested I try ordering without being logged in and it appeared to work.  The problem is since I was not logged in there is no record of the order on Krales site.  Guess I'll wait and see if I get an email.
  • Hamburg, MI USA
Diana LP8 Magnum-For Sale

Offline Bayman

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Re: I'm loving Krale right now.
« Reply #19 on: April 22, 2021, 09:41:49 AM »
Wish both of you guys luck. I'm sorry things aren't going smoothly.
Update, it appears that I was successful.  Jaron suggested I try ordering without being logged in and it appeared to work.  The problem is since I was not logged in there is no record of the order on Krales site.  Guess I'll wait and see if I get an email.
The email takes a bit of time before it generates. Sounds like you got it. I never login when I place my orders. I start from scratch each time.
  • USA,  NY
Hw30- .177- Vortek PG2, Williams peep sights
Hw30 Laminate- .177- Vortek PG2, Hawke Airmax 2-7x32 AO. 
Hw50- .177- Vortek PG3, Hawke Airmax 3-9x40 AO
Hw50- .22 - Vortek PG2, Williams peep sights
Hw95- .177- Vortek PG2, Hawke Airmax 3-9x40
Hw97SE (Green 77 Laminate stock)-.177 Vortek PG3, Hawke 4-12x40 Airmax
P1- 0.20 now .177