GTA directory > Dealer Area
Is hatsan USA closed?
Randy00:
Made an order there a while ago and they never answer phone, chat, or customer service inquiry forms? Did they close for the rest of the year?
Long_Gun_Dallas:
Good question. Their hq has been unresponsive as well (overseas) add it to my list of reasons I don't like hatsan.
Been trying to get a pellet probe for my nova star for several months now.
Randy00:
--- Quote from: Long_Gun_Dallas on May 04, 2020, 12:35:01 PM ---Good question. Their hq has been unresponsive as well (overseas) add it to my list of reasons I don't like hatsan.
Been trying to get a pellet probe for my nova star for several months now.
--- End quote ---
Been weeks since I made my order. Wife wasn't too happy about it either and made me freeze my spending for a while! LOL But if they aren't even going to contact me and say they aren't going to ship what I paid for?
SteveP-52:
I've never tried calling but their replies to emails usually take a few days. Hatsan Turkey?? I tried once, took me almost 3 weeks to get a reply from them. Very understandable concern when you've already been charged and hear nothing.
Randy00:
--- Quote from: SteveP-52 on May 04, 2020, 12:51:17 PM ---I've never tried calling but their replies to emails usually take a few days. Hatsan Turkey?? I tried once, took me almost 3 weeks to get a reply from them. Very understandable concern when you've already been charged and hear nothing.
--- End quote ---
Yes indeed. And with a wife that's already ticked about that purchase anyway? So, I have tried to no avail getting a hold of them every way you can. Now I'm in the dog house. Just a simple response saying it isn't coming or is coming would be enough. Then I could move forward.
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