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Is hatsan USA closed?

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Randy00:
Made an order there a while ago and they never answer phone, chat, or customer service inquiry forms? Did they close for the rest of the year?

Long_Gun_Dallas:
Good question.  Their hq has been unresponsive as well (overseas)  add it to my list of reasons I don't like hatsan.

Been trying to get a pellet probe for my nova star for several months now.

Randy00:

--- Quote from: Long_Gun_Dallas on May 04, 2020, 12:35:01 PM ---Good question.  Their hq has been unresponsive as well (overseas)  add it to my list of reasons I don't like hatsan.

Been trying to get a pellet probe for my nova star for several months now.

--- End quote ---
Been weeks since I made my order. Wife wasn't too happy about it either and made me freeze my spending for a while! LOL  But if they aren't even going to contact me and say they aren't going to ship what I paid for?

SteveP-52:
I've never tried calling but their replies to emails usually take a few days. Hatsan Turkey?? I tried once, took me almost 3 weeks to get a reply from them. Very understandable concern when you've already been charged and hear nothing.

Randy00:

--- Quote from: SteveP-52 on May 04, 2020, 12:51:17 PM ---I've never tried calling but their replies to emails usually take a few days. Hatsan Turkey?? I tried once, took me almost 3 weeks to get a reply from them. Very understandable concern when you've already been charged and hear nothing.

--- End quote ---
Yes indeed. And with a wife that's already ticked about that purchase anyway?  So, I have tried to no avail getting a hold of them every way you can. Now I'm in the dog house. Just a simple response saying it isn't coming or is coming would be enough. Then I could move forward.

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