Quote from: Whirligig on June 13, 2017, 04:05:53 PMQuote from: scp52 on June 13, 2017, 03:59:45 PMI had to dig a bit to find this, but I remember Hatsan USA commenting in a post regarding a Model 95 about things that wouldn't void their warranty. Here's the original comment and the link to the post it was made in:"The act of removing the stock for maintenance purposes, such as lubricating or adding thread-locking compound to fastening hardware will not affect warranty coverage through us as long as the maintenance performed does not damage or change the operation/performance of the gun."https://www.gatewaytoairguns.org/GTA/index.php?topic=107396.msg1020895#msg1020895I just emailed that excerpt you quoted to Hatsan Service, asking if it was still true.-WhirlyAny reply back yet?
Quote from: scp52 on June 13, 2017, 03:59:45 PMI had to dig a bit to find this, but I remember Hatsan USA commenting in a post regarding a Model 95 about things that wouldn't void their warranty. Here's the original comment and the link to the post it was made in:"The act of removing the stock for maintenance purposes, such as lubricating or adding thread-locking compound to fastening hardware will not affect warranty coverage through us as long as the maintenance performed does not damage or change the operation/performance of the gun."https://www.gatewaytoairguns.org/GTA/index.php?topic=107396.msg1020895#msg1020895I just emailed that excerpt you quoted to Hatsan Service, asking if it was still true.-Whirly
I had to dig a bit to find this, but I remember Hatsan USA commenting in a post regarding a Model 95 about things that wouldn't void their warranty. Here's the original comment and the link to the post it was made in:"The act of removing the stock for maintenance purposes, such as lubricating or adding thread-locking compound to fastening hardware will not affect warranty coverage through us as long as the maintenance performed does not damage or change the operation/performance of the gun."https://www.gatewaytoairguns.org/GTA/index.php?topic=107396.msg1020895#msg1020895
Quote from: Kaitos on June 14, 2017, 02:00:19 PMQuote from: Whirligig on June 13, 2017, 04:05:53 PMQuote from: scp52 on June 13, 2017, 03:59:45 PMI had to dig a bit to find this, but I remember Hatsan USA commenting in a post regarding a Model 95 about things that wouldn't void their warranty. Here's the original comment and the link to the post it was made in:"The act of removing the stock for maintenance purposes, such as lubricating or adding thread-locking compound to fastening hardware will not affect warranty coverage through us as long as the maintenance performed does not damage or change the operation/performance of the gun."https://www.gatewaytoairguns.org/GTA/index.php?topic=107396.msg1020895#msg1020895I just emailed that excerpt you quoted to Hatsan Service, asking if it was still true.-WhirlyAny reply back yet?Hatsan Service did not reply directly to that question.They will not cover replacement of the piston seal due to too much lubrication being applied.They are charging me $34.95 to clean, replace, and re-lube the seal.They are not charging me for recharging the gas piston which they say caused the problem.-Whirly
Too much lube??? Send them this link and ask how much is too much, if you can ask about the rust in the cylinder. https://www.gatewaytoairguns.org/GTA/index.php?topic=126826.msg1243095#msg1243095
While it not worthy you had to go through all the hassle it sounds like it had a happy ending?
Though I think that Hatsan should have repaired or replaced the rifle at no cost, which I could have done simply by returning the gun to Field Supply (who I greatly enjoy doing business with), I am very happy with the new Vortex 95.All's well that ends well.-Whirly
Get on chat with FS and talk to Amber, she helped me with mine. I tried to return it first but she said to contact hatsan and let her know what they say. I replied and told her they want me to ship it on my dime and she sent a packing slip. I didn't use it or send it back but I'm glad FS stepped up to help. Maybe they'll give you a credit or something. I'm happy to do business with them again because of that service. So in the end. How much did it cost for the gun and what was the selling price?We "Bargain Gate" junkies want to know!!!!Enjoy the gun now that's it's right, regardless of what it cost if it fits your needs.