I thought it was illegal to pose a used item as new. But at any rate, if it was sold as new and not refurb, I would definitely get a refund. I don't believe I would want an exchange from a company who has just proven their credibility is already dubious.
The 4 I have ordered from them all came in sealed bags with boxes intact and if I'd gotten one the way you did, I would have returned it, no questions asked. NOT good policy!That being said, I know MidwayUSA sells guns as "Blemished" that tend to be returned items that, after a function check by them to insure the rifle has no function issues and shoots as it should, is then resold as blemished at a very reduced price. I have a Hatsan 95 QE Vortex .22 I bought that way that turned out to be a returned rifle from another GTA member who, when I pm'd him said he took all of 3 shots with it, didn't like how hard he thought it was to cock the rifle and returned it. Nothing at all wrong with the rifle, cocks just like a 95 should and trust me, I ran it through it's paces to make sure.
sorry!!! MY MISTAKE
I picked up a .22 Maximus on clearance from Wally World 86$... I am pretty sure it was a return because it had a slightly miscut chamber and was not accurate with any pellet... that was easily fixxed... When done that way then I have no problem with them not saying it why it is on clearance... But to sell a return as new without even checking the rifle out is just wrong...
Quote from: K.O. on January 11, 2019, 02:36:49 PMI picked up a .22 Maximus on clearance from Wally World 86$... I am pretty sure it was a return because it had a slightly miscut chamber and was not accurate with any pellet... that was easily fixxed... When done that way then I have no problem with them not saying it why it is on clearance... But to sell a return as new without even checking the rifle out is just wrong...To sell anything as new when it isn't is not just bad policy, it is illegal. Consumer Protection kind of thing. Even if they made it right and gave you a freebie gun to boot, I would report them to the BBB on general principle. I cannot abide with a company that displays such a lack of integrity.If it is anything other than brand-spanking-unopened-new, label it as such and let the buyer beware and I'm good with that.
Filing charges with a government entity (AKA black-hole-in-space). Good luck to you sir!