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Pyramyd Air customer service

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They shipped us a Diana airbug in just a few days but it was defective and the return was a bit complicated. I would recommend them when you are in a hurry.

Ordered a ProChrono DLX, CO2, and some pellets. Delivery time was acceptable. Packaging was I guess all right there was no damage. They had everything in a bigger box that had a hazardous placard decal on the outside of the box the inside had some paper for cushioning??  ::)The pellets were nicely protected with foam covering. I would order again from PA from the experience I had.

I've had extremely good experiences with PyramydAir based on a couple of orders with them. They were kind enough to do some extra legwork to special order a rifle with a left-hand stock that does not seem to be regularly available with US retailers. They were very good with followups and even called me back multiple times and left messages.


--- Quote from: uglymike on February 22, 2022, 11:01:37 PM ---It's been several years since I did any business with PA, it's been before COVID. There's nothing @ PA I can't buy cheaper somewhere else.

--- End quote ---

Recently I returned an air rifle to PA and it went smooth as silk right down to the final step, the credit returned to my credit card.  The cs lady that I spoke with was quite pleasant and offered me a number of options.  All of them being very reasonable.  I like their 10 for $10 service a great deal.  This is the second gun I have purchased from them and I find for the most part, they stand behind what they sell, so I would give them high marks for CS.  All I can go by are my personal experiences.  :>)


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