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Author Topic: Is hatsan USA closed?  (Read 395 times))

Offline Randy00

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Is hatsan USA closed?
« on: May 04, 2020, 12:16:38 PM »
Made an order there a while ago and they never answer phone, chat, or customer service inquiry forms? Did they close for the rest of the year?
  • USA, Iowa

Offline Long_Gun_Dallas

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Re: Is hatsan USA closed?
« Reply #1 on: May 04, 2020, 12:35:01 PM »
Good question.  Their hq has been unresponsive as well (overseas)  add it to my list of reasons I don't like hatsan.

Been trying to get a pellet probe for my nova star for several months now.
Beeman GT600 .177 under construction
Crosman 1322 PCP 7.6" Whitefang 27 FPE
Crosman 1322 14.5" LW 15 FPE
Diana Bandit .177 50 shots @ 650fps
FX Crown .22 500mm 50 fpe
Hatsan Nova Star 14.25" LW .22
Hatsan Sortie .22 sealed and moderated
HW 50S .22 Motorhead
SPA PP800 .25 9" 28 FPE

Offline Randy00

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Re: Is hatsan USA closed?
« Reply #2 on: May 04, 2020, 12:45:34 PM »
Good question.  Their hq has been unresponsive as well (overseas)  add it to my list of reasons I don't like hatsan.

Been trying to get a pellet probe for my nova star for several months now.
Been weeks since I made my order. Wife wasn't too happy about it either and made me freeze my spending for a while! LOL  But if they aren't even going to contact me and say they aren't going to ship what I paid for?
  • USA, Iowa

Offline SteveP-52

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Re: Is hatsan USA closed?
« Reply #3 on: May 04, 2020, 12:51:17 PM »
I've never tried calling but their replies to emails usually take a few days. Hatsan Turkey?? I tried once, took me almost 3 weeks to get a reply from them. Very understandable concern when you've already been charged and hear nothing.
  • Buffalo, NY, USA

Offline Randy00

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Re: Is hatsan USA closed?
« Reply #4 on: May 04, 2020, 12:59:46 PM »
I've never tried calling but their replies to emails usually take a few days. Hatsan Turkey?? I tried once, took me almost 3 weeks to get a reply from them. Very understandable concern when you've already been charged and hear nothing.
Yes indeed. And with a wife that's already ticked about that purchase anyway?  So, I have tried to no avail getting a hold of them every way you can. Now I'm in the dog house. Just a simple response saying it isn't coming or is coming would be enough. Then I could move forward.
  • USA, Iowa

Offline Long_Gun_Dallas

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Re: Is hatsan USA closed?
« Reply #5 on: May 04, 2020, 01:53:36 PM »
Man, that's even worse 😳  no tracking or anything?
Beeman GT600 .177 under construction
Crosman 1322 PCP 7.6" Whitefang 27 FPE
Crosman 1322 14.5" LW 15 FPE
Diana Bandit .177 50 shots @ 650fps
FX Crown .22 500mm 50 fpe
Hatsan Nova Star 14.25" LW .22
Hatsan Sortie .22 sealed and moderated
HW 50S .22 Motorhead
SPA PP800 .25 9" 28 FPE

Offline Randy00

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Re: Is hatsan USA closed?
« Reply #6 on: May 04, 2020, 02:23:20 PM »
Man, that's even worse 😳  no tracking or anything?
NADA... It's like ordering from sears catalogue 35 years ago. At least then I think you could call and talk to someone.
  • USA, Iowa

Offline thundertaker

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Re: Is hatsan USA closed?
« Reply #7 on: May 04, 2020, 04:21:40 PM »
I bought an AT P1 from them a couple weeks ago and it arrived in pretty good time.
Seemed to be pretty steady responses from the automated order side of things.
  • USA, OR, Salem
Hatsan:
AT44PA Long .177
BT65 SB QE .22
AT P1 .177
Flash QE .22