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Author Topic: Is hatsan USA closed?  (Read 763 times))

Offline Randy00

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Is hatsan USA closed?
« on: May 04, 2020, 12:16:38 PM »
Made an order there a while ago and they never answer phone, chat, or customer service inquiry forms? Did they close for the rest of the year?
  • USA, Iowa

Offline Long_Gun_Dallas

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Re: Is hatsan USA closed?
« Reply #1 on: May 04, 2020, 12:35:01 PM »
Good question.  Their hq has been unresponsive as well (overseas)  add it to my list of reasons I don't like hatsan.

Been trying to get a pellet probe for my nova star for several months now.
Brocock Grand Prix/Contour S6 hybrid .22
Crosman 1322 PCP 7.6" Whitefang 27 FPE
Crosman 1322 14.5" LW 15 FPE
Diana Bandit .177 50 shots @ 650fps
FX Crown .22 500mm 50 fpe
Hatsan Nova Star 14.25" LW .22
HW 50S .22 Motorhead
SPA PP800 .25 9" 48 fpe

Offline Randy00

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Re: Is hatsan USA closed?
« Reply #2 on: May 04, 2020, 12:45:34 PM »
Good question.  Their hq has been unresponsive as well (overseas)  add it to my list of reasons I don't like hatsan.

Been trying to get a pellet probe for my nova star for several months now.
Been weeks since I made my order. Wife wasn't too happy about it either and made me freeze my spending for a while! LOL  But if they aren't even going to contact me and say they aren't going to ship what I paid for?
  • USA, Iowa

Offline SteveP-52

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Re: Is hatsan USA closed?
« Reply #3 on: May 04, 2020, 12:51:17 PM »
I've never tried calling but their replies to emails usually take a few days. Hatsan Turkey?? I tried once, took me almost 3 weeks to get a reply from them. Very understandable concern when you've already been charged and hear nothing.
  • NY, USA

Offline Randy00

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Re: Is hatsan USA closed?
« Reply #4 on: May 04, 2020, 12:59:46 PM »
I've never tried calling but their replies to emails usually take a few days. Hatsan Turkey?? I tried once, took me almost 3 weeks to get a reply from them. Very understandable concern when you've already been charged and hear nothing.
Yes indeed. And with a wife that's already ticked about that purchase anyway?  So, I have tried to no avail getting a hold of them every way you can. Now I'm in the dog house. Just a simple response saying it isn't coming or is coming would be enough. Then I could move forward.
  • USA, Iowa

Offline Long_Gun_Dallas

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Re: Is hatsan USA closed?
« Reply #5 on: May 04, 2020, 01:53:36 PM »
Man, that's even worse 😳  no tracking or anything?
Brocock Grand Prix/Contour S6 hybrid .22
Crosman 1322 PCP 7.6" Whitefang 27 FPE
Crosman 1322 14.5" LW 15 FPE
Diana Bandit .177 50 shots @ 650fps
FX Crown .22 500mm 50 fpe
Hatsan Nova Star 14.25" LW .22
HW 50S .22 Motorhead
SPA PP800 .25 9" 48 fpe

Offline Randy00

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Re: Is hatsan USA closed?
« Reply #6 on: May 04, 2020, 02:23:20 PM »
Man, that's even worse 😳  no tracking or anything?
NADA... It's like ordering from sears catalogue 35 years ago. At least then I think you could call and talk to someone.
  • USA, Iowa

Offline thundertaker

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Re: Is hatsan USA closed?
« Reply #7 on: May 04, 2020, 04:21:40 PM »
I bought an AT P1 from them a couple weeks ago and it arrived in pretty good time.
Seemed to be pretty steady responses from the automated order side of things.
  • USA, OR, Salem
Hatsan:
AT44PA Long .177
BT65 SB QE .22
AT P1 .177
Flash QE .22