This orta help.....
I have ordered quite a few parts over the last few months with no problems. I had to call the orders in and sometimes had to be on hold for a bit before talking to a rep.
Me not much time during business hours to call so rarely order from Crosman, worth the bit extra to me to by 2nd hand or from small airgun dealers.
The shipping was only $4 too did they go back to the universal $4 shipping for parts ?
Quote from: bantam5s on June 28, 2021, 02:08:32 PM The shipping was only $4 too did they go back to the universal $4 shipping for parts ?That's what I see most of the time, unless I order barrels, etc....
New here so not sure if it’s common knowledge. But In Canada any ways. You Can order Parts directly from crosman.ca. Shows the price part number and stock. And convent online orders. No calling in. I would of thought it was just as easy in the state’s but maybe not?
Quote from: Lude on July 09, 2021, 03:28:49 PM That might be easier, but it's a pleasant change to be able to talk to a pleasant person and receive good customer service.Plus this is about the only time I can think of where I find myself put on hold for a call I was excited to make, at the end of the phone call you receive an order number for airgun parts that you get to wait for like a kid on Christmas.Name one other call you don't dread making when you know you'll probably be put on hold ?You can't beat Crosman or Daisy for their customer Service people!I called MyPillow.com customer service the other day, and was told that my wait time was approximately 1hour 30 minutes !!!I hung up in less than 5 seconds, laughing all the way!
That might be easier, but it's a pleasant change to be able to talk to a pleasant person and receive good customer service.Plus this is about the only time I can think of where I find myself put on hold for a call I was excited to make, at the end of the phone call you receive an order number for airgun parts that you get to wait for like a kid on Christmas.Name one other call you don't dread making when you know you'll probably be put on hold ?
Quote from: bantam5s on July 10, 2021, 01:20:04 AMQuote from: Lude on July 09, 2021, 03:28:49 PM That might be easier, but it's a pleasant change to be able to talk to a pleasant person and receive good customer service.Plus this is about the only time I can think of where I find myself put on hold for a call I was excited to make, at the end of the phone call you receive an order number for airgun parts that you get to wait for like a kid on Christmas.Name one other call you don't dread making when you know you'll probably be put on hold ?You can't beat Crosman or Daisy for their customer Service people!I called MyPillow.com customer service the other day, and was told that my wait time was approximately 1hour 30 minutes !!!I hung up in less than 5 seconds, laughing all the way!I love their pillows and just purchased 4 this month , but haven't needed to call their customer service yet thankfully.