GTA
All Springer/NP/PCP Air Gun Discussion General => American/U.S. Air Gun Gates => Crosman-Benjamin Air Gun Gate => Topic started by: ezman604 on November 23, 2010, 04:27:32 PM
-
BIG Disclaimer Inserted here!!!!
BEFORE you open up your airgun and call Crosman, be advised if it is under warranty and you open it up, you just voided your warranty. Crosman will not be expected to honor any parts replacement or repairs without charging you. If it's out of warranty, feel free to open it up and do what you need to do.
Help Make Ordering Easier For Crosman Order Desk
Suggestion to make ordering from Crosman service center much more efficient. They receive hundreds of calls a day. When they have to do parts look up for each call it delays the next callers service.
I am putting up a link for Crosman Pistols and Rifles here for easy access so one can look up part numbers ahead of calling orders in. Hopefully this will help some.
At least the GTA is helping Crosman out. Spread the word and this link so it may be easier to order parts next time.
Service Center Phone Number. (800)724-7486
Link to all Crosman Owners and Parts manuals available for Pistols:
https://support.crosman.com/hc/en-us/sections/200658070-Crosman-Air-Pistols
Link to all Crosman Owners and Parts manuals available for all Air Rifles:
https://support.crosman.com/hc/en-us/sections/200658060-Crosman-Air-Rifles
Link to all Benjamin and Sheridan Rifle Manuals:
https://support.crosman.com/hc/en-us/sections/200658090-Benjamin-and-Sheridan-Air-Rifles
Link to all Benjamin and Sheridan Pistol Manuals:
https://support.crosman.com/hc/en-us/sections/200649600-Benjamin-and-Sheridan-Air-Pistols
Link to all Remington Airgun Manuals:
https://support.crosman.com/hc/en-us/sections/200655574-Remington
Link to Center Point Optics Manuals:
https://support.crosman.com/hc/en-us/sections/200658100-CenterPoint-Optics
THANKS!!!!
Dave
8)
-
Right On!
-
Thnkx for the info...sure would be nice if they listed the parts manuals and diagram for the benji trail
-
Thanks Dave, very helpfull
-
Thank you,Dave! Very good idea!
-
Thnkx for the info...sure would be nice if they listed the parts manuals and diagram for the benji trail
Someone already posted it for the Trail NPXL's.
And you can call Crosman customer service and request it.
I have the three pages of the parts manual for the Trail NPXL 17, 22 and 25 cal in JPEG file, but can't get them to post on here.
Dave do you know how ?
Paul.
-
Paul, I updated the original post with diagrams for XL, Trail NP and the Cabelas Thumbhole model.
Had to shrink the size so if anyone has a problem reading it, let me know and I'll try again or send via email.
-
Dave,
Great, thank you. Those are the same three pages I have for the Trail XL's
I just sent you a pm that maybe they should also be including in the "Air Gun Schematics" section of the Library.
And you thought your work was done huh ? ;D
Have a great Turkey day !!!!
Paul
-
Thnkx kindly, much appreciated.
-
Great job Dave! This is sure to help the Crosman sales reps that are constantly having to add the time of each call to do this for the customer.
-
BIG Disclaimer Inserted here!!!!
BEFORE you open up your airgun and call Crosman, be advised if it is under warranty and you open it up, you just voided your warranty. Crosman will not be expected to honor any parts replacement or repairs without charging you. If it's out of warranty, feel free to open it up and do what you need to do.
-
Never had a proubles with crosman. Now dealing with firearms is a hassle. Colt #1 hates to give parts out. Have problems or questions Crosman reps always good to talk to.
-
PRod parts breakdown added.
-
Sweet just got the exploded parts list I have been after for my Storm thanks man you ROCK!
-
Thanks for posting the great info Dave
-
I have found crossman customer service to be extremely helpful when dealing with any of my airguns.
-
greatly appreciated!
-
Dave....Thank you. Great info.
Can you find me this stock?
(http://i22.photobucket.com/albums/b341/ateamray/Marauder%20Match/Marauder_Match_2009_0604_113732-1.jpg)
-
Yep...$143.11 + shipping.
:)
Crosman part # CH2009-050 Stock Assy.
In stock.
Call (800)724-7486 ext 3103.
How's that???
HeeHee
http://www.crosman.com/pdf/manuals/CH2009%20EVP%20&%20PL%201.pdf (http://www.crosman.com/pdf/manuals/CH2009%20EVP%20&%20PL%201.pdf)
-
Nice looking M-Rod.... And does any body know of a discount for crosman?
-
Cameron at Customer service is really helpful.
-
Great info!
does anybody know where can I get piston seals for my npss.22? I am from Chile and I was wondering if there's a web page I can check. (I tryed crosman's web site but nada!)
also, I kinda want to replace the piston, gas ram, etc... with the one that comes in the np xl... is that possible?
Cheers!
-
GTA Mall, James Maccari seals. He will have them.
-
Wow, this post is old, but WOW, this stock looks INSANE ! What in the heck is it ? The blow up shows the gauge on the side, but on this beautiful red stock it looks to be in the normal spot ? Whats up with that ? And how much lighter is it, from the regular stock ? SORRY for all the questions but this thing just REALLY something else !!.......Thanks :P.......OH and do you know if the stock comes in other colors ? Thanks again !
-
Wow, this post is old, but WOW, this stock looks INSANE ! What in the heck is it ? The blow up shows the gauge on the side, but on this beautiful red stock it looks to be in the normal spot ? Whats up with that ? And how much lighter is it, from the regular stock ? SORRY for all the questions but this thing just REALLY something else !!.......Thanks :P.......OH and do you know if the stock comes in other colors ? Thanks again !
That is a Crosman Challenger air rifle. The stock was still available at the time of original post. Check the posts, there is a part number and contact info for Crosman to call and see if it's still available. You would have to paint it if you wanted a different color.
:)
-
Wow, this post is old, but WOW, this stock looks INSANE ! What in the heck is it ? The blow up shows the gauge on the side, but on this beautiful red stock it looks to be in the normal spot ? Whats up with that ? And how much lighter is it, from the regular stock ? SORRY for all the questions but this thing just REALLY something else !!.......Thanks :P.......OH and do you know if the stock comes in other colors ? Thanks again !
That is a Crosman Challenger air rifle. The stock was still available at the time of original post. Check the posts, there is a part number and contact info for Crosman to call and see if it's still available. You would have to paint it if you wanted a different color.
:)
How did you get rid of the "side"gauge hole ?
-
Awesome job Dave, I found this on my own but I was a auto parts guy for decades so it come natural to me. the person I spoke to at Crosman was very nice and very helpful. I think they appreciate it when someone calls with the part numbers. So take note guys and use Dave information so he hasn't wasted his time and your ordering will be much easier and faster OK I will get down off the first step of my soap box now LOL ;)
THANKS DAVE
Ed
-
Yes,I called Cameron on Friday morning to order a new spring for my Vantage 1200.I was totally prepared with the part # and the transaction was handled quickly and professionally.
-
Paul, I updated the original post with diagrams for XL, Trail NP and the Cabelas Thumbhole model.
Had to shrink the size so if anyone has a problem reading it, let me know and I'll try again or send via email.
I have no interest in those guns myself.
Though you did not have to shrink the size. You could have just converted them to 16 color GIF images and they would have been data wise small enough while still maintaining the full size in pixels.
-
If you place an order with Crosman on the day after Monday , you get a 20% discount .
And ,if you join "Jollywallet" , you get another 6% off !
-
They don't offer a 20% discount anymore ; and what exactly did Dave mean by "opening it up" ?
Were not all savvy to airgun slang ......... I took it to mean if I open the box it comes in , then I void the warentee ?
If I remove the stock to clean it - is that opening it up ??
-
and what exactly did Dave mean by "opening it up" ?
Were not all savvy to airgun slang ......... I took it to mean if I open the box it comes in , then I void the warentee ?
If I remove the stock to clean it - is that opening it up ??
Opening it up...disassembling the airgun. Removing the internals. ANYTHING out of the normal maintenance in the opwner's manual.
:)
Sorry if I sounded vague.
-
Thank you for clarification , but let me ask you ....... in your signature you list
Benjamin Trail NP XL1100 (home tuned by muwah with Tuna trigger)
Replacing the trigger would void the warrentee right ?
Do you wait a year after buying the gun to do tuning and internal work ?
-
Replacing any internal part will void your warranty. YOU have to decide to wait a year for the warranty to expire...or not. As for me, I opened it up almost immediately. I'm a tinkerer. And yep, voided my warranty and did not expect Crosman to honor any issue I uncovered in the process.
-
in my case I HAD to open her up because the main spring was broken in 3 pieces.
-
Thank you for clarification , but let me ask you ....... in your signature you list
Benjamin Trail NP XL1100 (home tuned by muwah with Tuna trigger)
Replacing the trigger would void the warrentee right ?
Do you wait a year after buying the gun to do tuning and internal work ?
I remember reading a post where the owner called Crosman with a warranty issue. They asked if putting a CDT trigger in it voided the warranty. The Crosman rep said no, just put the old trigger back in before sending the airgun back because they might loose the CDT trigger. I wouldn't take this one instance as gospel, it's probably up to whoever you talk to at Crosman and if they were in a good mood. Changing the trigger would void the intent of the warranty.
-
yes , now you have pointed out the reality of their warranty ; I am glad they are somewhat flexible in their enforcement .
They can't very well open the floodgate and accept every modified gun that comes down the pike .
I have always been treated by their customer service as a valued and respected customer and I feel a sense of loyalty to them because of that .
-
thanks for all the input from everyone. Lots of good advice for ordering from Crosman. I am in the process of rebuilding my air valve for my 392, and have to order the parts.
-
One big question seems to be whether the trigger IS internal. Granted you must remove the stock to swap the trigger but that's not quite the same as putting the gun into a spring compressor and dismantling it. The argument could be made that replacing the trigger is an EXTERNAL modification. It is easily reversible putting the gun back to original.
I have also spoken to Crosman and received the same story - replacing the trigger in their break barrel rifles will not void the warranty. Just reinstall the original trigger before returning the gun. They tend to ship a new gun in the box and won't take the time to transfer your trigger.
-
Nice looking M-Rod.... And does any body know of a discount for crosman?
You can use 'AGNation' for 15%, but your better bet is to wait until any Tuesday for 20% off by applying "20OFFTuesday" and make your purchase on a Tuesday. That's the best discount on Crosman gear that I've found. There are a few items for which no coupon codes will work, such as the Bulldog.
-
Nice looking M-Rod.... And does any body know of a discount for crosman?
You can use 'AGNation' for 15%, but your better bet is to wait until any Tuesday for 20% off by applying "20OFFTuesday" and make your purchase on a Tuesday. That's the best discount on Crosman gear that I've found. There are a few items for which no coupon codes will work, such as the Bulldog.
...and my understanding is that these codes and discounts do not apply to CCS orders, correct?
-
I thought AGNation was 25% off.?
-
I thought AGNation was 25% off.?
Last time I used it was 25% off, and the banner over at AGN still shows 25%. That was probably a typo...
-
Thanks for the info!
-
I just emailed* a parts order to Crosman and found that the Disco hammer spring part number has changed. It was 2261-009, it is now 2261A009.
Also the piercing pin/disc used on several different Crosman models as well as in the Pro-Top valve conversion has changed. It was 38A027, it is now T4-041. This I had already read somewhere and it was confirmed by Crosman
*The change in part numbers did not delay the order- 'Sally' simply made note of it in the confirmation email sent to me ~ 10 minutes after I emailed the order. This order was for more than 30 different part numbers so it was impractical to sit on the phone and read out each one. So email works just fine for me but YMMV. (http://www.chevelles.com/forums/images/smilies/thumbsup.gif)
-
How does the Mag/Moss Act affect this?
-
Does this include taking it out of the stock to adjust the valve port, HS and hammer throw??
-
Doubt it. they cover tuning in the manual
-
Yep the first thing that I do when I plan on ordering parts from Crosman is to download the EVP manuals for the guns I need parts for, look up the part numbers write them down and it takes a lot less time for Crosman to do it instead of you having them do it. Basic common sense. I've found that an easy way to zero in on a specific EVP manual is to do a google search of it, the first hit more than likely will be Crosman's site too.