All absolutely good points and appreciated. The thing that garners or destroys support in a case like this is communication. The customer service aspect of it. If someone continues to communicate and keep me informed of issues, they will still have my support. Go silent, say you are going to give weekly updates and don't and you lose all credibility and support. It simply amazes me how little effort it REALLY takes to gain respect and support. But how some can't or want take those necessary steps. This gate is about to be closed. The posts will still be available but this has drug out way too long with no response or promised updates.We have given many more chances than should have been allowed.
This saddens me, because I built the original prototype, and gave Mike permission to take the gun to production with my blessings, and asked for nothing in return.... It ended up, it appears, on the dust heap of good ideas gone bad.... and worse than that, apparently leaving some people out of pocket as well.... Bob
Quote from: ezman604 on July 24, 2016, 11:26:16 AMAll absolutely good points and appreciated. The thing that garners or destroys support in a case like this is communication. The customer service aspect of it. If someone continues to communicate and keep me informed of issues, they will still have my support. Go silent, say you are going to give weekly updates and don't and you lose all credibility and support. It simply amazes me how little effort it REALLY takes to gain respect and support. But how some can't or want take those necessary steps. This gate is about to be closed. The posts will still be available but this has drug out way too long with no response or promised updates.We have given many more chances than should have been allowed. Good point Dez and I hope future builders will read this and understand that communication even if bad news is a whole lot better than none! I cant see in my own eyes how this gun if built in small batches in the USA could cost less than $1600-1800 each min. That is the fundamental that was lost in the process, what are build costs and profits? And for new companys who think they can do it cheap I believe they will be shocked in the end and leave customers very unhappy, JMHO Travis W
I'M not going to be put through this again!!!! I'm sure many members feel the same way too.Now, if someone else with a well established business reputation decides to pick up the design and go with it, maybe.Let's remember history and not repeat mistakes. That's all I'll say on the subject...for now.