Hello all, I am new to airgunning and bought my first a while back , a used hatsan 125. It has had a small hole drilled in the cocking lever and a sling swivel mounted in it, well the lever broke on me today while cocking it. Is there a way to replace this lever or will I have to send it to someone to fix it? Thanks for any information.
Forgot about exactly how terrible they are to deal with.
Quote from: SOMDshooter on October 17, 2016, 10:58:23 AM Forgot about exactly how terrible they are to deal with. That hasn't been my experience at all. I've had four warranty issues with Hatsan over the past few years and all were resolved in a friendly, prompt and fair manner. In reading this forum my experience seems to be the norm, not the exception.
Quote from: packard8 on October 17, 2016, 03:32:56 PMQuote from: SOMDshooter on October 17, 2016, 10:58:23 AM Forgot about exactly how terrible they are to deal with. That hasn't been my experience at all. I've had four warranty issues with Hatsan over the past few years and all were resolved in a friendly, prompt and fair manner. In reading this forum my experience seems to be the norm, not the exception. When my 125 Sniper (spring .22) barrel stopped fitting tight to the breech after not even a month, I contacted Hatsan and after a pretty long wait they basically deflected everything I said in a way as to blame me for the rifles inability to withstand the heavy spring over a short time. Maybe they really didn't believe that the metal had warped so fast without user abuse (I did shoot a ton of pellets in a short time), but the experience left a really bad taste in my mouth with Hatsan. If most people have had good experiences- so be it! I can respect that no big company can satisfy 100% of its customers every time.. I just came across several stories like mine and thought they were "normal". All is well and I wish the best for them and everyone who likes their products.