I did a little research before I bought the 100x that was on sale a few days ago and the only thing I could find for customer service was more than I expected so I pulled the trigger knowing that they stand behind their products. This is unbelievable customer service.http://www.gatewaytoairguns.org/GTA/index.php?topic=98241.0
Very cool. Looks just like my gun.I have noticed that if I can't find info on the Hatsan, I can sometimes just re-enter Walther Talon and get results. I have been told that the parts used on the Walther are more closely inspected and have to meet higher standards. Don't know, but I wouldn't mind getting my hands on a Talon barrel/breech just to check out the bore.Have you been on the Mike Ellingsworth YouTube channel? "Mr. Stepping Stone"He has a good many vids on Hatsans and Walther. He tears them up so you don't have to. That's what he says, but it just makes me want to tear into mine all the more.
WOW!!! Just read that whole post you linked to. That is awesome.On thing they did say,"Our technician has assessed your rifle. The main spring was actually broken in two places. He has also noted excessive amounts of lubrication. Lubrication of the moving parts is only necessary in small amounts, every 250 shots as needed. Also, DO NOT use any type of lubrication in the compression chamber its self, as this can cause dieseling which will quickly damage the rifle. "I have read that OCCASIONALLY and very SPARINGLY, oil the chamber, and ONLY with Silicone Chamber Oil. And clean as much as you can out before firing. Don't know enough yet. I'm new to under-levers. Just picked up my first one last week. Shoots a little weak, but it's pretty accurate.
~~~~~I wrote this because I have heard only negatives about Hatsan USA. I wanted people to know they do their job, and they do it fast. I'm Happy Camper.Maybe ordering parts from them is a totally different story, I don't know.