I'm with Liliesdad. I'd rather spend $300 on a second hand clone from brother Mike than pay for a factory new Chinese clone from Crosman. Besides, customer service or no customer service, chances are pretty good I will need a tune anyways. Mike gets ALL of my Chinese bbgun business. If Crosman were to return all of their production back to the USA, then I might consider purchasing their products,... But then again, I would still know that they were built by some employees that think they deserve a check for just showing up for work at the factory. The labor isn't just the single reason the market has out sourced to foreign lands. Too be honest, I do think the average factory worker in China does care about the products they manufacture. But given the quality of materials, and proper quality control guidance at the factories, what can we or are we to expect?!? Not too convinced I can say the same for the American worker in this day in age. It is sad.
But dont think I have a bad issue with Crosman, they do have excellent customer service, and I have experienced that first hand a number of times. Great people and very professional on that front. While I don't have much interest in buying from the Chinese made market, I don't have a problem what so ever helping my fellow employees when they come up to me and say "hey Thomas, I bought my kid a pellet gun, and we can't seem to get it to shoot right". I have no problem working on them, and usually don't even charge them for the time. I want them to have a great AG experience, rather than that old familiar "well let's take it back to Walmart" experience.